Meridian Gate, Bute Terrace, Cardiff, CF10 2FL, United Kingdom
#30 of 45 hotels in Cardiff
Guests' ChoiceBased on 6736 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
8.7
Value for money
7.6
Free Wifi
7.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 8, 2024
Luan
United KingdomA pair of slipers is needed
Location
Stayed in June 2024
Reviewed: June 8, 2024
Claire
United Kingdom.
Location
Stayed in June 2024
Reviewed: June 7, 2024
Megan
United KingdomThe room was ran down, carpets were lifting.
Friendly staff. Nice bathroom
Stayed in May 2024
Reviewed: June 6, 2024
Carla
United KingdomVery bust desk at checkout and only 1 person on desk
Location
Stayed in May 2024
Reviewed: June 5, 2024
Sara
United KingdomNothing
Convenient location near the station. Close to the city centre, shops and restaurants
Stayed in March 2024
Reviewed: June 4, 2024
Hilary
United KingdomNothing
The check in staff were great. There was a slight problem with my booking however, it was resolved with calm efficiency. Daniella, Wictoria, and Damon were fantastic. Nothing was too much trouble. I stayed an additional night and the process was easy.
Stayed in June 2024
Reviewed: June 3, 2024
Stephen
United KingdomParking is expensive
Convenient and comfortable
Stayed in June 2024
Reviewed: June 3, 2024
Geraldine
United KingdomNo cofee machine
Spacious
Stayed in June 2024
Reviewed: June 2, 2024
Rees
United KingdomNo negative remarks
Excellent all round as usual
Stayed in June 2024
Reviewed: June 2, 2024
Philip
United KingdomAmbience/furniture a bit wacky. The desk chair is very badly designed. No coherent room style
Good-sized room, excellent location
Stayed in May 2024
Reviewed: June 2, 2024
Joanne
United KingdomRoom facilities were poor. No biscuits & not enough teabags / milk for 2 cups for 2 people.
Stayed in April 2024
Reviewed: June 1, 2024
Amy
United KingdomThe WiFi was not very good and would not connect to our phones or the tv, therefore if you are travelling for work this could be an issue.
Good check in / out times. The room and amenities were good and everything you could need was provided in the room or throughout the hotel. The location was excellent.
Stayed in May 2024
Reviewed: June 1, 2024
Brian
AustraliaIt was a good location and very good room. The breakfast was very good
Stayed in May 2024
Reviewed: May 31, 2024
Barrie
United KingdomNothing
Easy access from train station. And to the city centre .j
Stayed in May 2024
Reviewed: May 31, 2024
Ronald
United KingdomParking arrangements Inflexible check k in/out
Almost everything
Stayed in May 2024
Reviewed: May 30, 2024
Maria
United KingdomEverything
Stayed in May 2024
Reviewed: May 29, 2024
Asher
United KingdomThe elevators seemed to take ages. Just to get to reception seemed to take ages. The parking add-on is extortionately expensive.
The view was great. Polite staff. Room was great and clean.
Stayed in May 2024
Reviewed: May 29, 2024
Miller
United KingdomThe USB point by the bed didn't work and there was no main room lighting, which I would like the option of. Reception staff were friendly and phoned room to check everything was okay, which was appreciated
Good location for city centre, fantastic views from 17th floor. The room was ideal for two of us. we were able to park nearby in an NCP car park. Would definitely use again (we come to Cardiff several times a year)
Stayed in May 2024
Reviewed: May 29, 2024
Andra
United KingdomParking garage is very tight, and you have to lift your luggage up and down a short flight of stairs. The entrance and exit to the parking garage is the same, which is very confusing.
All that you expect from a large hotel
Stayed in May 2024
Reviewed: May 29, 2024
Eric
United KingdomCan’t think of anything
Very good selection of food staff very helpful
Stayed in May 2024
Reviewed: May 28, 2024
Stephen
United KingdomPricey, for basic accommodation
Location
Stayed in April 2024
Reviewed: May 28, 2024
Morgan
United KingdomOverall while the staff and location were great, the room was a bit basic, with basic coffee and toiletries. I’d expect more from a 4*. There was also lots of dust and grime around the floor of our room, so it wasn’t the cleanest I’ve stayed in. I’d stay again though for the location.
The property is perfectly situated to central Cardiff. The staff were so great and attentive, ringing to check if we were happy with our room and letting us check in early as the room was ready in the morning. The beds are comfy.
Stayed in May 2024
Reviewed: May 28, 2024
Gareth
United KingdomLarge room with king-size bed and city view
Stayed in May 2024
Reviewed: May 28, 2024
Paul
United KingdomRequested a cot for two year old, which was provided and all ready upon arrival, but with no bedding of any description, including no sheet to cover the base. Went to ask for some but was told that this could not be provided. I don't know if this is policy for this particular chain but I know from personal experience that certain other chains do provide this. Stayed two nights. Came back to hotel after our only full day there to discover that towels not changed, beds not made and room not cleaned.
Great location. Good breakfast. Staff friendly and helpful as you would expect A couple of things could have been better but overall we enjoyed our stay
Stayed in May 2024
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