Meridian Gate, Bute Terrace, Cardiff, CF10 2FL, United Kingdom
#29 of 46 hotels in Cardiff
Guests' ChoiceBased on 6639 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.3
Facilities
8.1
Staff
8.7
Value for money
7.6
Free WiFi
7.9
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End of dialog contentReviewed: 13 May 2024
Rhonna-sue
United KingdomUncomfortable mattress (no topper) Pillows very very hard Slow check in
Great location Super breakfast Parking on site (albeit chargeable)
Stayed in May 2024
Reviewed: 12 May 2024
Amanda
United KingdomRoom was a bit dated
Central to where we wanted to be
Stayed in April 2024
Reviewed: 12 May 2024
Ian
United KingdomThere was a graduation celebration that evening and the bar staff were too few and under pressure. Even though they did a fabulous job the hotel could have been better prepared staff-wise.
Quick check in, quick check out. Great atmosphere created by a Graduation celebration. Staff helpful, Hotel in great location, room secure and quiet. Breakfast had everything that you'd want.
Stayed in May 2024
Reviewed: 10 May 2024
Andrew
United KingdomEven on 11th floor the noise from the bar and outside was quite loud. Better soundproofing would be good!
The location of the hotel is perfect for the Principality Stadium. The bed and shower were both good.
Stayed in May 2024
Reviewed: 9 May 2024
Rachel
United KingdomRoom very basic and the layout was poor but it was spotless!!
Great place to stay if attending any event at the Utilia arena as a short walk away
Stayed in May 2024
Reviewed: 8 May 2024
Alan
United KingdomYou can’t do much about the view
Location Staff really helpful and friendly
Stayed in May 2024
Reviewed: 7 May 2024
Karen
United KingdomVery convenient location in the city centre, lovely big room with an extra comfortable bed. Friendly staff, great breakfast
Stayed in May 2024
Reviewed: 7 May 2024
Helen
United KingdomLocation, breakfast, very comfortable beds
Stayed in May 2024
Reviewed: 7 May 2024
Steve
United KingdomParking a nightmare and service in restaurant poor
Location to the venue was excellent
Stayed in May 2024
Reviewed: 6 May 2024
Jacqui
United KingdomNothing
Bruce Springsteen concert. Good party in the bar. Excellent breakfast.
Stayed in May 2024
Reviewed: 6 May 2024
Maria
United KingdomBreakfast and very expensive parking facilities. Very tight and small parking areas.It was OK.
Location
Stayed in May 2024
Reviewed: 6 May 2024
Dena
United KingdomBooked a twin room. Upon arrival they said all twin rooms had gone despite it being 3pm. I booked this room months ago. My friend and I had to share . The bed was actually two singles pushed and clipped together. The hotel could have accommodated us they couldn’t be bothered. Breakfast was extra at £16.95, we declined. No biscuits in room and not much coffee.
The location
Stayed in May 2024
Reviewed: 5 May 2024
Neil
United KingdomSlight moan... Limited onsite parking @ £25 per day
Location, modern rooms, nice bar, friendly and helpful staff.
Stayed in May 2024
Reviewed: 2 May 2024
Femi
United KingdomCarpet colour was not great. Smart TV would have been better.
Staff were very helpful, caring and professional. Breakfast was great!
Stayed in April 2024
Reviewed: 1 May 2024
Allan
EstoniaUnfortunate that you can’t open windows
Everything was really good
Stayed in April 2024
Reviewed: 1 May 2024
Whitlom
United KingdomRoom very large with little or minimal furniture
Breakfast very good , location great room very comfortable , maybe add a comfy chair as the room is very big with only the bed and table in room . Bathroom great
Stayed in April 2024
Reviewed: 30 April 2024
Philip
AustraliaAll good
Close to everything
Stayed in April 2024
Reviewed: 29 April 2024
John
United Kingdom- Being woken up at 03:50 Saturday morning because noisy guests (although Abigail informed us that we could have had a room change at the time had we reported this) - No mattress protector on bed - Room key card not working - Both lifts undergoing maintenance at the same time resulting in guests having to use the stairs at the same time - All little inconveniences hardly hardships
- Location - Breakfast - Superior room with extra large double bed - Interaction with staff from front desk to house keeping really good.Speciall mention: Abigail (front desk) - Well done everybody
Stayed in April 2024
Reviewed: 27 April 2024
Kerys
United KingdomRooms were basic was expecting a little more.
Location of the hotel is perfect, everything you need walking distance. Staff were lovely, rooms were very clean.
Stayed in April 2024
Reviewed: 27 April 2024
Mark
United Kingdomtowel rail(s) could have been more conveniently placed. No shelf/space to put things like deodorant, face flannel .... rather limited choice of vegetarian options on the dinner menu.
Friendly, cheerful and polite staff. Clean comfortable room. Because of a mobility issue we actually stayed in one of the accessible rooms. Not over impressed however by the design and placement of some of the features.
Stayed in April 2024
Reviewed: 27 April 2024
Fred
United KingdomAccessibility to city Centre
Stayed in April 2024
Reviewed: 26 April 2024
Lance
United Kingdomif you park make sure you keep a copy of your conformation as i have got 2 x parking tickets through the door.
all good.
Stayed in March 2024
Reviewed: 25 April 2024
Hilary
United KingdomLovely hotel, ideal location Fantastic choice of food particularly gluten free options in the evening and breakfast. Everything labelled as well
Stayed in April 2024
Reviewed: 25 April 2024
Charlotte
United KingdomRooms were basic. Booked double bed and had 2 beds pushed together which had uncomfortable ridge/gap down the middle at the join.
Reception and bar/restaurant lovely, modern and attractive areas
Stayed in April 2024
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