The sliding door didn’t cover the bath only the shower. No key for the outside courtyard bit. Would have loved to sit out & drink our wine.

Bed was comfy Very spacious Clean Jet spa bath

Stayed in June 2024

Bed was very uncomfortable and wouldn't recommend staying on lower levels as It sounds like elephants walking around above you, not great at 3am. The lights also flickered, and some didn't work at all.

Property was very clean and a great location. Staff were very friendly and helpful.

Stayed in June 2024

We were bit disappointed on the second day when we got back from hotel at the evening, we found out that the door was unlocked after the housekeeping service we believe. The latch was opened so basically anyone at that time can go in by pushing through the door. We reflected the issue to the reception just as a reminder and it didn’t happened since.

Reception staff are nice and helpful. Check-in is efficient and we are happy for the facilities in the room. It is remarkable that the reception and rooms are very stylish and modern.

Stayed in June 2024

Bad smell comes and goes

Great for the price

Stayed in June 2024

It’s hard to get from the street that this is a hotel

The location was great, the room was a decent size and clean, the lady at the reception was very kind.

Stayed in June 2024

It is a great hotel with an amazing location. The only thing that is missing is breakfast.

Stayed in June 2024

There were no sponges or dishwashing liquid to wash the dishes properly.

The hotel was able to accommodate us with a late check-in. The small kitchenette is very convenient to prepare food - for us we arrived late and grabbed a few items from the grocer nearby to prepare at home before we went to bed. We also used the kitchenette to prepare breakfast. The location is great. We really enjoyed our stay.

Stayed in May 2024

good location, close to Underground and Kensington Park

Stayed in May 2024

It would have help to have some water in the room to drink

It was a good sized clean room. The staff went the extra mile to support and were very professional and kind. The place has easy access to London. Check in was easy and staff were amazing and generous. Keep up the great work

Stayed in May 2024

The hotel could have been better signposted. We had trouble finding it. It looks like a normal residential building.

The receptionist was very nice, helpful and laid back. The room was clean, well equipped and had a good size. The hotel is located in a quiet side street. There are some small restaurants nearby. Hyde Park, Paddington Station and Lancaster Gate are within walking distance. It‘s convenient to travel from/to Heathrow Airport.

Stayed in May 2024

Having a separate hand towels in the room would have been great - as we had to use our bath towel for other purposes - which we were not used to it before.

Nice location, easy access to public transport! It was really clean, and we had a comfortable stay.

Stayed in May 2024

Only 2 towels for 2ppl staying 3 nights and no towel rack, when was to have second shower the towel was still wet. Expected them to be replaced since clearly staff had entered the room. Small room, kept banging foot on the edge of the bed, no possibility of dimming the lights. Woke up with the guests of room next to us opening and closing the drawers. Not very soundproof.

Clean and smelt nice, shower cabin was of good size and water gets warm almost instantly, had all facilities to even cook there and conveniently located. Staff was friendly.

Stayed in May 2024

Poor wi-fi.

Room clean and spacious. Jacuzzi bath, nice shower and handy kitchenette. Good location for tube, Hyde park. Quiet area. Courteous and helpful staff.

Stayed in May 2024

Bed was a hard and the room was not very clean.

Location, nice clean & safe area. Spacious room.

Stayed in May 2024

The pillows were lumpy. I couldn’t pull the duvet up far enough. The window did not stay up so had to wedge it open. There was no side light just a strong main light in the bedroom. I didn’t use the coffee machine as there were not enough milks.

It was well laid out. Exceptionally clean ( very rare). In a very quiet location. No noise at night outside or in the hotel. ( also very rare). The bathroom had good lighting. Great location .

Stayed in May 2024

Only point of criticism is that it can get a bit noisy as you hear every step from people in the room above and next door, but this was a minor inconvenience.

Great location, pretty room with kitchenette, bathroom with walk-in shower, bed very comfy (hard mattress), hair dryer, iron, safe, doors that lock really well, bus stop & underground station close-by.

Stayed in May 2024

The only negative thing about my stay was the sofa bed. It was awful. My back was sore for the day.

Great location, just 10 minutes walk from Paddington underground. Clean room. Everything you need is provided- delph, cutlery, cooking utensils, kettle. Staff wash the delph. Easy check in, friendly staff. Nice location, felt safe.

Stayed in May 2024

Noisy plumbing. We could hear any water being used through pipe work.

Great location, plenty of eating places and tube station 10 min walk away. Room was very comfortable and clean. Nice quiet area felt safe walking around.

Stayed in May 2024

N/A

Clean and staff very kind and helpful.

Stayed in May 2024

The timing of opening of the reception are quite small. No possibility of breakfast.

Very good quality of the bed.

Stayed in May 2024

Could have been slightly bigger room but really it was no issue

Newly remodeled, very clean, great bed and shower

Stayed in May 2024

No hand towels, just bath.

Location and friendly staff. Coffee machine available with coffee included

Stayed in May 2024

Room was a bit small

Location and Cleanliness

Stayed in May 2024

No complaints.

very large room for the location. friendly staff.

Stayed in May 2024