1 Kensington Court, Kensington and Chelsea, London, W8 5DL, United Kingdom
#10 of 1,012 hotels in London
Guests' ChoiceBased on 899 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.3
Staff
9.8
Value for money
8.7
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 7, 2024
Turki
AustraliaNothing.
Exceptional service and decoration. Stayed twice here.
Stayed in June 2024
Reviewed: June 4, 2024
Heike
GermanyVery British
Stayed in June 2024
Reviewed: June 1, 2024
Sue
United KingdomI honestly do not believe anything could have ben done better for our short stay
The location of the hotel was great for our trip to the Royal Albert Hall and a very good location for travelling around London. The hotel staff were all impeccable and helpful at all times The breakfast was absolutely delicious
Stayed in May 2024
Reviewed: June 1, 2024
Deborah
United States of AmericaThe Stables Bar was under construction and I would have liked to have experienced that. The location was very good, but public transport wasn’t as straightforward as I would have liked.
The staff was lovely and made me feel very welcome. The rooms were very well appointed and comfortable.
Stayed in May 2024
Reviewed: May 31, 2024
Kim
AustraliaUnfortunately the bar was closed for refurbishment.
We have stayed here before and have always enjoyed the hotel. The staff are extremely well trained and know your names from check in. You can’t fault the facilities and location.
Stayed in May 2024
Reviewed: May 30, 2024
Lynn
United States of AmericaThe breakfast was amazing. The staff was so attentive. Beautiful hotel and the location was perfect , across from Kensington park. We loved our short stay.
Stayed in May 2024
Reviewed: May 29, 2024
David
United KingdomStaff are super helpful and authentic.
Stayed in May 2024
Reviewed: May 28, 2024
Siva
United KingdomHurt my foot during swimming, which was unfortunate!
Very hospitable! Lovely rooms, staffs were welcoming!
Stayed in May 2024
Reviewed: May 28, 2024
Claire
United States of AmericaAtmosphere/vibe Close to Royal Albert Hall
Stayed in May 2024
Reviewed: May 28, 2024
Darren
United KingdomA great experience they really looked after us and we are returning soon
Stayed in May 2024
Reviewed: May 27, 2024
John
AustraliaThere was nothing we didn't like about this Hotel.
Milestone Hotel Kensington is a wonderful hotel in a great location. The Hotel more than met our expectations, as it is centrally located to shops and transportation, and Kensington Palace. The rooms are beautifully finished, with the addition of fine dining, a great get away for couples who wish to undertake a romantic holiday, with old English charm. The staff were very knowledgeable and helpful throughout our stay. Truely fantastic experience for our first time London. Highly recommend.
Stayed in May 2024
Reviewed: May 24, 2024
Karen
United KingdomNothing!
The staff were extremely friendly, helpful and professional. The atmosphere was calm away from the bustle of the outside. The hotel was beautifully furnished, cared for, luxurious. Nothing appeared to be too much trouble for the staff.
Stayed in May 2024
Reviewed: May 23, 2024
Danielle
United States of AmericaAmazing facilities and even more amazing staff!
Stayed in May 2024
Reviewed: May 22, 2024
Ruby
United States of AmericaNothing!
Impeccable service and attention to detail. All of the staff were very friendly and helpful. The suite was beautifully appointed and comfortable. The location is perfect. We would definitely recommend The Milestones and plan to visit again!
Stayed in May 2024
Reviewed: May 21, 2024
Sarah
United States of AmericaParts were a little dated, but that’s the charm in my opinion. Didn’t bother me at all.
The staff is exceptional. Went above and beyond. Loved them all!
Stayed in May 2024
Reviewed: May 21, 2024
James
United KingdomThere’s nothing we didn’t like about the property.
The property is stunning both from the outside but also every single room inside too.
Stayed in May 2024
Reviewed: May 20, 2024
Ron
United Kingdomthe bar was not up to scratch
lovely staff & the upgrade was welcome.
Stayed in May 2024
Reviewed: May 19, 2024
Martin
United KingdomNothing
We had a fantastic stay. All the staff were super helpful and friendly, the rooms were perfect and breakfast was a lovely experience.
Stayed in May 2024
Reviewed: May 19, 2024
Nora
FranceBeautiful hotel with the kindest staff. Delicious breakfast and afternoon tea. The rooms are nicely decorated and very silent. Our bed and pillows were very confortable. We came for my husband’s birthday and just loved our stay, we will be definitely coming back.
Stayed in May 2024
Reviewed: May 16, 2024
Helen
United KingdomSo expensive!
Loved the old fashioned style of the hotel. It was spotless in every way and all staff were excellent. Fantastic place!
Stayed in May 2024
Reviewed: May 16, 2024
Donald
United States of AmericaPancakes
Stayed in May 2024
Reviewed: May 16, 2024
Peter
United KingdomConvenience and friendly staff
Stayed in May 2024
Reviewed: May 15, 2024
Michael
United States of AmericaThe loud Americans in the bar. And I'm American. So rude. Have some respect for others.
The central area of the hotel is fantastic. The customer service and helpfulness of the staff went above and beyond. I would stay here again. And he martinis are just WOW.
Stayed in May 2024
Reviewed: May 15, 2024
Andrew
United Kingdommatress a little hard
staff always great
Stayed in March 2024
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