Shouuld feature Robert Louis Stevenson a bit more. The cruyise ships depositing huge numbers of people into the town (inevitable I guess).

History and engineering (the bridge) atmosphere, relaxing environment.

Stayed in May 2024

No real problem.

Overall very good.

Stayed in May 2024

Room not within hotel building

Room adequate and breakfast goodo

Stayed in May 2024

Bit of a wait on our meal as we were a larger group.

Breakfast was excellent. Staff were lovely.

Stayed in April 2024

Nothing

Lovely old hotel. We stayed one night after a late flight, the location was convenient as we were leaving for Inverness the following day. From our short stay the facilities were good. We enjoyed a drink in the bar which was a nice space. A bit of a rabbit warren to get to our room but it is a very old building.

Stayed in May 2024

We had an issue which has been regularly reported, having booked bed and breakfast on the booking.com site at checki in we were told quite abruptly by the receptionist that we had not! Fortunately having read many reviews which report this, I had printed off my booking.com screen at booking with which there is no argument !!! The receptionist blamed the booking.com site but I had no issues with it. How can a business hope to survive when the first contact with its customers is to call them a liar?? I thought it was innocent until proven guilty not the other way round!!! This did not spoil our stay but leaves you with a bad taste in your mouth!!!!

We booked the Hawes at Queensferry for special reasons and were not dissapointed. I made a mistake with my credit card information but the staff at reservations were curtious and helpful and it was sorted out very quickly.the hotel is actually a row of converted cottages and the character and charm of each cottage has been skillfully maintained within the hotel. Food was excellent, breakfast incredible!

Stayed in May 2024

Staff at check in were rude. We were greeted with”rooms aren’t ready till 3 o’clock. “ “can we leave our case “ “no you’ll have to put it back in the car”

Lovely character property

Stayed in May 2024

Member of staff approached re having a drink on arrival was very off hand and unfriendly. Wouldn't let us sit in bar meal area although it was quiet. Restaurant area looks very good but bar meal area has lost it's all it's quirky character and has lost all it's history. Very disappointing. Food for bar supper was disappointing. Member of staff doing breakfast was very rigid - no flexibility re choices. Had to argue to get scrambled egg and bacon. Not in a rush to come back, unfortunately.

We've stayed lots of times previously and love the location. Staff member checking us in was excellent - so helpful and friendly. Family room has been upgraded and was excellent. Much improved with nice sofa and also a nice sitting area. Comfortable bed and pillows. Bathroom and shower are much better.

Stayed in May 2024

The addition of a main light would be good. The moody side lights were a bit too dark when packing up.

Great location. Perfect for our overnight stay, after a very long flight, before driving north.

Stayed in April 2024

Room was a little smelly - drains

Nice & freindly - good location

Stayed in April 2024

Not being able to have our room until after 3pm. It wasn't mentioned when we booked.also it would be nice to be able to select your room before booking. As th room we were allocated was below ground level !! We were able to change rooms though. If the hotel was fully occupied we would have made alternative plans.

Breakfast was good..location was good

Stayed in April 2024

Service at the bar / checkin was very slow and some of the staff off hand

Nice room, ambience and decor

Stayed in April 2024

Rooms are basic but clean and have kettle etc. it was very cold though and we needed extra plug in radiators

Staff are lovely here. Very friendly and welcoming and happy to accommodate any needs

Stayed in April 2024

Nothing.

Breakfast and dinner was excellent, room size and privacy was much better than anticipated!

Stayed in April 2024

Breakfast was poor and over priced and also not included in the £140 per night price. No fruit on the buffet nor muesli, no nice breads or croissants etc which would be expected for the price. There were only coco pops and cornflakes ! They need to up their game on this. The cooked breakfast was OK if not amazing.

We had a room with a view of the bridges and the Firth of Forth which was fabulous- worth asking for a room with view as back rooms don't look as good. Room spacious and clean. Bathroom extras poor for the price however. Bar is cosy.

Stayed in April 2024

Had a 4AM departure but the dinner was excellent. The bar with close up. view of historic bridge!

Stayed in April 2024

I had to spend money , hate that anywhere. Everything was good .

Location

Stayed in March 2024

A bit loud with the lads revving their cars up outside and the room was very dark.

Great shower, great parking, very clean, easy access to cafes, restaurants and lovely Queensferry and great views of the Forth and bridges. Also very handy to Dalmeny station for easy access to the city

Stayed in April 2024

The staff was rude did not feel very welcome and the price was very high without any reason.

The room was clean and the bed was very comfy.

Stayed in April 2024

Rather stark room. Lack of selection at breakfast, either one thing or another.

Very good staff, especially waitress accommodating allergies. Quality of food

Stayed in April 2024

banged my head off door frame

location excellent

Stayed in February 2024

very good

Stayed in April 2024

Restaurant evening meal poor . No fridge in room

The room

Stayed in March 2024

Our room was on the ground floor of the hotel and immediately outside motorbikes were continually coming and going right outside. They were also across the road at sea wall too. The noise was very annoying. The noise continued until after 7 pm. Normal for a Sunday apparently. Small dedicated point for getting key and checking in, just end of the bar and attracting someone’s attention.

Great location for local walks and for short drives to scenic villages etc.

Stayed in March 2024