129 Bayswater Road, Kensington and Chelsea, London, W2 4RJ, United Kingdom
#726 of 1,021 hotels in London
Guests' ChoiceBased on 1085 hotel reviews
7.3Cleanliness
7.7
Comfort
7.9
Location
9.0
Facilities
7.3
Staff
8.3
Value for money
6.9
Free Wifi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2024
Margeri
United KingdomThe hygiene of the room was very questionable. First night I had to sleep with the sheets that were clearly not cleaned. Rest of the stay I noticed they only made up the bed but never hover the carpet, it was shocking dusty and I saw several moths in my room. There was also mould in the bathroom.
The location and the view from the room
Stayed in May 2024
Reviewed: May 31, 2024
S
United Kingdombed squeaks when turning over
location, dinning place, facilities, deco of the room
Stayed in May 2024
Reviewed: May 21, 2024
Nicholas
United KingdomGood selection
Stayed in May 2024
Reviewed: May 16, 2024
Michael
United KingdomNothing to report
Excellent location for West end.
Stayed in May 2024
Reviewed: May 11, 2024
Pete
United KingdomThe bed was a bit too firm for me. Breakfast wasn't great
Location
Stayed in April 2024
Reviewed: April 22, 2024
Nath
United Kingdoma little outdated decor and well worn, also the shower cudicle was very small made it awkward to wash whole body.
loved the location was perfect for what we needed, breakfast was also very good.
Stayed in March 2024
Reviewed: April 15, 2024
Joanne
United KingdomThe window view was awful, not in London much so was disappointed.
Great location, very clean
Stayed in April 2024
Reviewed: April 7, 2024
Steve
United KingdomA lot of the drinks in the beverage list were not available, but there are some great pubs in the area, try The Champion.
From check in i knew it was going to be good, was immediately upgraded to a queen room, and the attention from the staff was second to none. Huge comfy bed, and great choice at breakfast.
Stayed in April 2024
Reviewed: March 20, 2024
Kyoko
United KingdomNo Bath Shower was bit cramped.
N/A
Stayed in March 2024
Reviewed: March 1, 2024
Yves
United States of AmericaThe room cost me an extra $20-$25 per night for the upgrade, but came with a limited and odd "view". The lower 2/3 of the window was frosted to obstruct my view of utilities. The remaining to 1/3 offered an upward view of other bedroom windows. I'd recommend that they adjust the definition of "Upgrade" to offer 1) Bigger Bed + View, and for a lower price, 2) Bigger Bed + Limited/Obstructed View.
I had been offered an upgraded room. That moved me from a single bed to a king size bed. That was appreciated. The room was absolutely quiet, with now noise from adjacent rooms and no "system" noise from AC or other devices. I slept very well.
Stayed in February 2024
Reviewed: February 25, 2024
Fatma
KuwaitThe cleaning is not good enough ,the maid did not change the sheets since of the time of my arrival until the my departure to the airport .
The location
Stayed in January 2024
Reviewed: February 19, 2024
Bingol
Netherlandsrestaurant service and atmosphere
very poor options available
Stayed in February 2024
Reviewed: February 5, 2024
Carol
United KingdomRoom was very dark - Queen room and only one small spot light by the door (bedside lamps too) but so dark to dry hair - very poor
Pleasant reception area and staff very welcoming. Hotel is central - good location.
Stayed in February 2024
Reviewed: February 1, 2024
Bingol
NetherlandsThe heating system with aircondition is not properly working in the room 217. First night it was not good. Second night it was supported by extra heating mobile radiator. Thanks to the staffs.
Location is outstanding with Quensmarry metro station and Hyde Park entrance.
Stayed in January 2024
Reviewed: January 24, 2024
Choon
SingaporeThe room shower was not strong, the toilet bowl got chock twice.
The location was prime, near admiralties and restaurants, convenient stores too
Stayed in January 2024
Reviewed: January 10, 2024
Hywel
United KingdomUltra small bathroom decor ok
Nice location, had everything I needed
Stayed in January 2024
Reviewed: January 7, 2024
Leanne
United KingdomI paid for a park view and there was no view. You could not see anything out the windows and the bed was 2 single or small doubles pushed together
Stayed before, very convenient
Stayed in January 2024
Reviewed: December 25, 2023
Sophie
United KingdomSmall lobby
Very private, perfect for a get away
Stayed in December 2023
Reviewed: December 23, 2023
Guilherme
PortugalThe price is excessive in this time of the year!
Not the first time, that must mean something 😁
Stayed in December 2023
Reviewed: December 9, 2023
Sophie
United KingdomAsked for wine glasses 3 three times and for some reason we never got them delivered to the room, had to get them ourselves from the restaurant. Room a little bit narrow which we were told about before our stay.
Great location, nice bathroom, nice restaurant, staff were pleasant
Stayed in November 2023
Reviewed: December 3, 2023
Caroline
United KingdomNoise and no bar on first night Limited menu
Location Staff member Catherine in the cafe/restaurant was fab
Stayed in December 2023
Reviewed: November 29, 2023
O'sullivan
United KingdomRoom - incredibly small, lift - only 1, very small and slow
Location
Stayed in November 2023
Reviewed: November 19, 2023
Edward
NigeriaAlmost everything apart from the location! Rude staff, old and dated interior especially the rooms. Absolutely the worst Hilton I have stayed in.
The location is great!
Stayed in November 2023
Reviewed: November 10, 2023
Nemanja
United Arab EmiratesRoom old and requires maintenance
Location is very good and central. Room requires maintenance as impacted by mold and leaks. Cockroaches also evident in bathroom.
Stayed in November 2023
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