I really wanted to do early check in as the wedding started at 1pm unfortunately that was not available for me yet the hotel was not fully booked

Great location for me at a wedding near by

Stayed in August 2024

Bit of a drone from a generator kept us on the cusp of falling asleep most of the night though I think there is little can be done about such thing. After all, life is not always what you want it to be and this is just one of those things that you must not allow to ruin your experience of life in general.

Room very comfortable. Spacious. Restaurant very pleasant. Dinner not too expensive.

Stayed in August 2024

We stayed one night before a family wedding. The steps were a big problem I had my elderly parents with us and they were on the 3rd floor with no lift, we had to swap them with another guest on the ground floor even tho my parents had paid for a suite!

The grounds were amazing

Stayed in August 2024

The prices .

The location, the staff and the food.

Stayed in August 2024

The first choice was a disabled room.

The hostess was very accommodating and transferred our room.

Stayed in May 2024

lack of air con and the big tv with England playing was turned off when the golf bar closed and a rather small tv came out on a trolley in another room. Would of been better staying open or a large tv etc

Bed & Breakfast room and it was clean and comfy, just a little hot as no air con in the room stayed in.

Stayed in July 2024

We went for a drink at the bar on our return but didn't stay due to the loud and boisterous behaviour of the other guests staying at the hotel. However, our room was above the bar, so we could hear everyone in the bar area until the early hours of the morning. We could also hear guests in the adjoining rooms and corridors.

We stayed as we were attending a wedding nearby. The staff were very friendly and helpful, the room was a good size and the bed was comfortable. Good shower for the morning.

Stayed in July 2024

Some areas of hotel looking slightly tired and in need of TLC .

Location and dog friendly. Evening meal good . Friendly staff .

Stayed in June 2024

I felt what I was charged for a single room, which was a box room, was a little on the excessive side for what it was

A great hotel in a lovely setting

Stayed in June 2024

Room was above kitchen so woken up early

Location, cleanliness, grounds, size of room

Stayed in June 2024

The balcony to our room was messy and uninviting, only 1 chair on there. The hotel exterior is very tired with some messy areas. Our room was nice but dark and had cobwebs in the corners.

The breakfasts was very pleasant we enjoyed it very much. The staff were really lovely, friendly and helpful. The room was ok.

Stayed in May 2024

Although it has had a refit some aspects look tired. No lunch in main hotel so went to golf club for basic options - breakfast was ok but main point is they appear under staffed albeit they do their best. I think it is mainly kitted out for the golfing fraternity

Great location

Stayed in April 2024

On our second night the buffet was a bit disorganised and food not so good

Rooms been modernised since I was last there and very friendly staff

Stayed in April 2024

The rooms were very dated and overpriced for the accommodation. The walks were also very thin and we were woken by the cleaners hoovering in the next room

The location was beautiful

Stayed in April 2024

Nothing really

Very good hotel been here before. Nice staff,

Stayed in March 2024

shower didn’t work consistently, room was a little dated, could have done with a couple of face flannels in the bathroom and a lick of paint

location is near to Hawkstone hall, comfy bed, friendly and accommodating staff. lovely food in restaurant.

Stayed in March 2024

Overall looking a bit tired outside. It is a huge property and interior has had some work - to do the whole building may not be cost effective

The staff were exceptionally nice. Particular credit to the head of reception who went out of her way to make us feel at home - thank you

Stayed in March 2024

Heating and shower in room pathetic. Like most post covid hotels looks tired and needs investment

Food very good considering limited menus and staff helpful

Stayed in March 2024

Boriing

View and history of Hawkstone Hall

Stayed in March 2024

Cold No dressing gowns or slippers provided

Comfortable beds

Stayed in December 2023

We stayed in a room with disabled access. My husbands wheelchair was too wide for the corridor doorways (fortunately he can take a few steps so we were able to overcome this). Also the corridor was quite narrow with angles which also made negotiating to the room a little tricky. However the aforementioned problems wouldn’t have been a consideration when the building was constructed many years ago! Once in the room the facilities were fine, the bathroom was roomy and appropriately equipped, and although the room wasn’t very spacious it was OK for one night.

Staff at check/in out were great. Had breakfast in dining area and staff were lovely, attentive and service was quick (but we were the only guests in restaurant)

Stayed in November 2023

Told different things on phone to at hotel

Lot of confusion about booking tables for dinner, phoned ahead and told no need yet on the day we had to book quickly

Stayed in November 2023

Price. Originally booked for two persons , including breakfast but arrived alone as a single booking and should have mentioned to check in staff but didn't ( my fault) so it seemed an expensive mistake at my expense. Hard to find. Disability room not what I was advised when booking ( last room available) so open shower.

Good breakfast. Plentiful parking /easy access to room from parking. Local staff friendly, helpful and pleasant.

Stayed in October 2023

meals

Stayed in September 2023