Expensive but I guess average for location. Breakfast was poor, half the items had run out and weren’t replenished whilst we waited, having been told someone was just bringing them out.

Great location, so handy for the O2.

Stayed in May 2024

I had the most disappointing breakfast experience. The orange juice tasted nothing like actual orange juice, and while the apple juice was better, it still didn't make up for it. The full English breakfast I had didn't even come with fried or scrambled eggs, which was a letdown. I tried to eat it, but I just couldn't enjoy it, so unfortunately, I ended up wasting the food. I'm disappointed because I had to find a different place to have breakfast. :(

The staycation for one night was really enjoyable and I had a restful sleep. The staff warmly welcomed me and made sure we had children's bedding, which was a very thoughtful and considerate service. Despite our late arrival at midnight, the reception was incredibly patient and accommodating. Overall, it was a great short staycation. However, it's worth noting that the location is quite far from the center of London if you're traveling by car. Additionally, the car park costs £25 per day, and if you're bringing along a friendly pet, there's an additional charge of £25 per night.

Stayed in May 2024

Our sofa bed wasn't set up before we arrived for 2 children and I had to make the bed up myself after a long day of travel.

Really great and friendly staff. Comfortable and extremely clean room.

Stayed in May 2024

Cost is quite high

Friendliness and helpfulness of staff. Location of property

Stayed in May 2024

Room and Breakfast

Stayed in May 2024

The bed was way to hard ans the worst night sleep I have ever had. My friend also said the same

Hotel was nice, what we needed for one night good location for 02. Staff really helpful especially as I was on crutches. Ordered taxi for us

Stayed in May 2024

As a family we always struggle with the comfort of the sofa beds at Holiday Inn Express hotels. The mattress is terrible and offers no support at all. The kids always sleep terribly. Somehow the end of the bed always feels like there is no mattress there. Please sort this across your hotels holiday in express!!!

Holiday Inn Express express is always a great place to stay no matter what city you're visiting. The staff are always super-helpful, it's always clean, and the breakfast is great. Location was great - 10 minutes walk to the O2

Stayed in May 2024

Kept running out of food at breakfast. Warm rooms

The receptionist was very professional and friendly. Clean rooms

Stayed in May 2024

The hair drawer did not work and the lighting in the room was not good. The lift was also very temperamental.

The location was good, room was an ok size. It was clean and the bed was comfortable.

Stayed in May 2024

All good

Staff , location

Stayed in May 2024

From my point of view couldn't fault a thing

From check in to check out the staff were fantastic very friendly and helpful in anything that was required the hotel was very clean and tidy and was perfectly situated for the O2 arena and the rooms were in very good condition all in all a great stay and will definitely use again in the future highly recommended

Stayed in May 2024

Air con didn’t work in the room, pillows are very uncomfortable ruined mine and my partners nights sleep unfortunately. Breakfast was OK.

Close to the O2, easy walk, nice views of area, really good black out blind

Stayed in May 2024

The location was not terribly convenient but neither was it terribly inconvenient, about a 17 minute walk to the tube station. There’s also a bus if so inclined. Nice staff, nice room, I’d stay again.

Stayed in May 2024

10 minutes walk from North Greenwich tube - currently through building sites

Very friendly efficient check in clean spacious room buffet style breakfast nice breakfast and bar area. Parking was available on site. Though a short walk to the tube it was nonetheless well connected to the city centre and close by the O2.

Stayed in May 2024

nothing

catherine was superb very very helpful breakfast was very good we loved all the hotel satff

Stayed in May 2024

I have to say my husband and I were a little disappointed with the breakfast. Having stayed in a few IHG hotels across the country/world, the breakfast was very limited. I am vegetarian so options were very low. Cooked breakfast there could of been more option/choice. Bacon/sausage, scrambled eggs and beans isn't great. The cold options were ok. The coffee and orange juice were not the best either. No taste to the orange 'juice' and the coffee tasted like powder. Our room.we stayed in, unfortunately had a pungent smell coming from the toilet, when we first arrived, maybe that's why the window was open? Didn't report it as we arrived, dropped our stuff off and went straight out to a concert. Which was Amazing. The other issue was the Air con, it was quite noisy. Would we stay again, probably when we have concerts to go to at the O2 but I wouldn't otherwise. Very expensive for one night and got what you get.

Staff were very friendly and welcoming. Really couldn't fault them. Accommodating and in general great.

Stayed in May 2024

Family room rather cramped, sofa bed very small and uncomfortable.

Early check in was a bonus after travelling for 4 hours! Very friendly staff, great location for o2. Bonus that the bar was open until 2am to unwind after a concert.

Stayed in May 2024

Rooms very basic for the price. Shampoo and body wash but no conditioner (not a big problem but could be a good idea to have all basic products)

Breakfast was nice. Breakfast window was quite short but no problem for us.

Stayed in May 2024

Brilliant staff

Stayed in May 2024

Lack of lunch/evening meals.

Clean, friendly staff, great location for the o2

Stayed in May 2024

AC needs to be in good working condition.

Heat location

Stayed in May 2024

Hotel staff were really friendly, beds comfy, and room was very clean.

Stayed in May 2024

Cost was too high for one night (£240). The area it is in is rough and it look shabby from the outside

Clean rooms, friendly staff

Stayed in May 2024

TV didn’t work.

Clean, comfortable. Shower good. Sound insulation good. Breakfast good.

Stayed in May 2024