20 Leinster Gardens, Westminster Borough, London, W2 3AN, United Kingdom
#886 of 1,024 hotels in London
Guests' ChoiceBased on 876 hotel reviews
6.6Cleanliness
7.0
Comfort
7.0
Location
8.5
Facilities
6.5
Staff
7.9
Value for money
7.0
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 16, 2024
Francis
SpainThe breakfast room was a bit tight, but having said this had everything i wanted for breakfast. Our room window didnt really open or close fully. I would have prefered one of the high level rooms as ours was on the ground floor. I would have liked netflix in room tv.
Staff very kind. They collected my package and also were kind enough to let me use their printer and scanner with no extra charge. Also liked the free coffee, chocolates and fruit at reception. Good location! Although the room was fairly expensive in general, i have to say its good value for money london prices. Rooms were cleaned and bed made everyday. All and all was satisfied with my stay here.
Stayed in June 2024
Reviewed: June 11, 2024
Melinda
United States of AmericaThe room was incredibly small. There was not enough outlets and when trying to use the provided blow dryer it shorted their circuit. The lift was very concerning and made horrible. Sounds like it was gonna break it anytime.
The staff allowed us to check in early and we’re very nice and the breakfast was great
Stayed in June 2024
Reviewed: June 11, 2024
Anzhelika
UkraineThe hotel would benefit from a renovation both inside and out. We noticed that the curtains were not clean, and there were black marks on the walls. Additionally, the room did not match the photos online, and the bed size was not suitable for tall individuals.
The staff was pleasant, the breakfast was good and the location was pretty near to the center. We had both a heater and a conditioning inside the room.
Stayed in June 2024
Reviewed: June 9, 2024
Kioso
United Kingdomreceptionist great
bed too small as a double bed
Stayed in June 2024
Reviewed: June 9, 2024
Dereje
EthiopiaI stayed with my wife for five days. I requested to get better room but, was not possible. The room was very small, and it doesn't have window. We have suffocated all the time.
Good lotion and good breakfast but always the same meal
Stayed in May 2024
Reviewed: June 5, 2024
Nicholas
AustraliaRooms small but I expected that and Street can be noisy but again considering the location that is also to be expected
Friendly staff attentive and helpful Breakfast staff were ext- thank you so much for your friendly efficient service Location was perfect jus 5 mins walk to Bayswater tube station Close to the Queensway which had nice pubs cafes and eateries Hyde park a short walk to entrance from Hotel
Stayed in May 2024
Reviewed: May 30, 2024
Michael
GreeceA broken temperature regulator on the radiator made the room feel like an oven, but it was quickly sorted.
we particularly enjoyed the very comfortable beds and the cleanliness. The staff were very helpful and friendly; the breakfast was simple but tasty and adequate.
Stayed in March 2024
Reviewed: May 5, 2024
Elena
ItalyRoom: very clean and comfortable, with good light. The bed was great. Good breakfast, the staff were kind and friendly. Good location, near the metro but the street was quiet during the night. I could book here again.
Stayed in April 2024
Reviewed: April 28, 2024
Alan
United KingdomNothing really
Location I once lived around the Corner
Stayed in April 2024
Reviewed: April 28, 2024
Meltem
TurkeyI stated in advance that we would be coming with only one child, and although I had booked 1 double bed, we were placed in a room with an extra bed. The room was too small and cramped for a family with a small child. We had a hard time.
The employees were very friendly and interested. Breakfast was a nice breakfast and sufficient. The location of the hotel is very nice.
Stayed in April 2024
Reviewed: April 27, 2024
Farah
NetherlandsThe room was in the basement and we could hear loud noises coming from above - people were walking late at night and we had trouble falling asleep because of the noise.
Breakfast was good, staff was friendly and the room was clean
Stayed in April 2024
Reviewed: April 22, 2024
Josef
Czech RepublicNone
Location, quality of the equipment, wide breakfast
Stayed in April 2024
Reviewed: April 19, 2024
Lesley
South AfricaIt was well catered. Offered some gluten free options- would love if some of the bakes offered were also gluten free especially when guests note the allergy when booking the hotel
Stayed in March 2024
Reviewed: April 16, 2024
Robert
United KingdomThe room was in the basement and the window was frosted with very little daylight. It was ok for a two night break, but would have wanted something better if staying any longer. The room wasn't tiny, but coupled with the lack of natural light could be claustrophobic. We were under the stairs and were subject to the noise and footsteps of people using them at any time. There was a lot of noise during the first night not sure if it was a boiler room or maybe something external.
The room was clean and comfortable, the shower was hot and powerful. The reception staff were friendly and the kitchen/Breakfast staff were a credit to you. There was a good selection of continental breakfast of a good standard. The underground is only a short walk away and there are some local shops and a pub.
Stayed in April 2024
Reviewed: April 15, 2024
David
United KingdomBetter bed
Breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Bex
United KingdomThe open breakfast buffet-a child picked up danish pastries, smelled them and then put them back on the plate-everything was uncovered 😩
About standard for London these days
Stayed in March 2024
Reviewed: March 28, 2024
Joanne
United KingdomGreat location
Stayed in March 2024
Reviewed: March 10, 2024
Serhat
TurkeyElevator was broken.
Location is perfect. Nice neighbourhood.
Stayed in February 2024
Reviewed: February 25, 2024
Dan
United KingdomRoom a little cramped
Location and staff
Stayed in February 2024
Reviewed: February 20, 2024
Rasmus
DenmarkThe beds were crammed in a very small room, so that you'd have edge around them to move about in the room. There isn't really anywhere to put your luggage so we couldn't really unpack which was a bit annoying in a 4 nights stay. Think of it as a room where you sleep and that's about it. The wi-fi chiefly worked early in the morning - and in the evening not at all.
The breakfast was excellent and the staff too in that department. A really great way to start your day. The area is nice and quiet, so you can get at good rest too. Both important as a trip to London involves a fair bit of walking.
Stayed in February 2024
Reviewed: January 25, 2024
Emie
PhilippinesIt’s dirty, so many bird poops by the window Need the building renovation it’s dirty outside the paint outside of the building is so dirty
Safety it’s in a nice area
Stayed in November 2023
Reviewed: January 19, 2024
Alison
United KingdomBreakfast was good but should have had fried bacon and sausage as full English breakfast as advertised
Cheap warm room great shower easy access to all areas
Stayed in January 2024
Reviewed: January 15, 2024
Silvia
United KingdomThe room is so small. Breakfast choice wasn't great, very limited and you can't fine a nice bacon rolls or Complete English breakfast. very disappointed. Wifi signal is not good if you are located on the basement.
The location
Stayed in December 2023
Reviewed: December 16, 2023
Simon
SpainComfortable and good value
Stayed in December 2023
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