Nothing

Clean room, great shower very friendly & helpful staff Great value for money & not too far from city centre. Good pub for a beer

Stayed in May 2024

The stairs are steep and if your carrying luggage up it can be difficult and without knowing short cuts it’s not the distance from town stated

Clean and comfortable

Stayed in May 2024

Good, stay room, clean tidy tea coffee no complaints will book again

Stayed in April 2024

Poor parking

Clean good size room friendly staff

Stayed in May 2024

Missing one chair or any other place to open a suitcase?

Perfect for one night, very clean

Stayed in May 2024

Really welcoming, comfortable and clean. Great location for city centre or nearest venues.

Stayed in May 2024

Nothing not to like.

Location = only 20 minute walk to city centre. Walk is all flat and you pass plenty of take away joints and little shops en route. Staff = very friendly and supported us with an early check in Room = comfortable size with 3 double beds and didn’t feel squashed. Decent shower with plenty of room.

Stayed in May 2024

Not the best location

Easy access with coded entry system. Clean and tidy room with good shower. Excellent value for money.

Stayed in May 2024

Nothing to dislike

The room was lovely- stylish and clean with modern bathroom But the best thing was the staff- they were really friendly and very helpful .So nice to be in an hotel which wasn't a chain with the impersonality of those

Stayed in May 2024

Everything

Stayed in May 2024

There was not a designated car park just street parking.

Very friendly staff and the room was clean and comfortable. Staff were very helpful and nothing was too much trouble. Breakfast was good - Gluten Free available make sure you state this when booking.

Stayed in May 2024

Exceptionally clean, comfortable facilities with lovely staff and a very easy check in/out process. Great location - short walk to the centre of town.

Stayed in May 2024

Only natural light was from the bathroom window. Whilst frosted, I'm not sure one couldn't be seen from the street through said glass. There was a light outside the bathroom window which shone into the room even with the door pushed to. Bed was a bit soft for my liking but that's very much personal preference. There were two pillows; it was a small double for one person; it was more than adequate. No flannel/sponge provided but that was my fault for forgetting. There was an handtowel and a bath towel.

Easy check-in (only saw staff when leaving). Very clean. Surprisingly spacious for what was billed as a single room. Decent sized bathroom. Only stayed overnight so can't really say more.

Stayed in May 2024

Nothing in particular although room a bit small

Great friendly and helpful staff who couldn't do enough to make my stay pleasurable. Room fresh and new

Stayed in May 2024

Location. Food not available at the hotel. If they offered a menu this would certainly make this an extremely enjoyable stay .

Extremely clean and very quiet.

Stayed in April 2024

Nothing

Very clean, immaculate to be fair. I especially liked the access code system they use, saves you holding a traditional key with a massive fob!!

Stayed in April 2024

Google maps has another Croft Hotel on the opposite corner, confusingly. Make sure to go to the pub one.

I was only there from 9pm til 7am, so not much to say. It was clean and comfy.

Stayed in April 2024

Nothing

The rooms are lovely and clean, well furnished and private. The staff are friendly hard working people who take their responsibilities very seriously. I felt comfortable and looked after by the staff who showed respect and consideration for me when I stayed there while visiting the local area. It's good to know that a facility like this exists and it is operated to a high standard.

Stayed in March 2024

We have never stayed somewhere with no "meet & greet" before, notwithstanding there is a pub downstairs, if anything is required. However, the system worked well, and it was an enjoyable stay.

Prior to arrival, we were given an access code for the door, which worked fine. Room was clean and a good space, with a good black-out blind. The smart tv could be tuned into apps such as Amazon and Netflix. The hotel is located in not the best part of town, but is nevertheless handy for the city centre, no issues. Did not have breakfast there, as there is a Wetherspoons on the way into town! The only member of staff we met throughout our overnight stay was a lady who was cleaning the rooms as we left. She was friendly and approachable. Nice stay.

Stayed in March 2024

Not much I can moan about.

Automated booking in and key coded entry to side entrance and room. The staff are absolutely brilliant. Couldn't do enough for me, not that I asked for much but arranged taxis for me into Cardiff

Stayed in April 2024

Dont expect loads of room or plush luxurious decor. Its clean and functional.

Quiet location but not far from city centre. Rooms are easy to access, clean, and functional. Bar right below, but I didn't hear any noise. Very reasonably priced, particularly mid week.

Stayed in March 2024

Nice, recently renovated room. Quiet location. Good price-quality ratio!

Stayed in March 2024

Pipework behind the bed started making noises at 6.30 am each day.

Stayed in March 2024

Nothing at all. There wasn't a table or desk which didn't bother me, but might if working.

Great find! Newly refurbished in a simple, stylish way but not bland like the hotel chains. Warm and comfortable. Staff exceptionally helpful. Good, quiet location with free road parking. About 30 minute walk from city centre, but only 5 minutes from City Road shops and restaurants. Comfy bed, great shower. Spotlessly clean. Clothes hanging rack thingys very clever! Very generous supply of tea, coffee etc.

Stayed in March 2024