Cooked breakfast choice could have been better, especially for vegetarians.

Quad room was a good size for London, small bathroom as expected but functional, quiet and warm. Room was ready earlier than stated which was great and the staff were all very friendly. We were up before 8am and had no issues getting a breakfast table, plentiful as offered more toast and cereal and fruit on the side.

Stayed in May 2024

Bathroom size tiny

Good location

Stayed in May 2024

The hotel doesn't have iron. No lift.

The hotel near to Paddington train station.

Stayed in May 2024

Slightly disappointed that there was no gluten free bread at breakfast after I had asked and been assured there was. (It's never a problem to bring my own if I know). I felt that in the bathroom the cleaning fluids had been used in a rather heavy-handed way and I had a bad reaction to them initially on entry. Airing the bathroom solved the problem. Hangers were provided but there was nowhere go hang them; a row of hooks somewhere would be helpful.

Good bed. Good location. Immaculately clean. The staff were very efficient and pleasant.

Stayed in May 2024

The bed was fairly small but otherwise everything was great.

The location is superb and the staff so welcoming and efficient. The room and bathroom were clean, there was everything you could need in the room and the shower was excellent. The cost is reasonable too.

Stayed in May 2024

Some water glasses would be good in the room. Bigger towels Breakfast was too basic, eggs could be offered scrambled. We went to Mihbaj on Praed street instead on day 2 and 3 But overall really happy with our stay and would go again

Location for all the places we wanted to go to was perfect. Reception staff helpful and friendly. We loved our room and the beds were comfy. It’s just really well placed for everything. Some nice cafes on Praed street nearby for breakfast.

Stayed in May 2024

Provisions in the room weren't renewed each day. Biscuits on day one, but not after that. Tea supply similar, and one small cake of soap on day one that had almost disintegrated by day three. A more generous supply would have been appreciated.

The location is excellent, so close to Paddington Station. The hotel and its facilities are typical for that style of accommodation, so small bedroom and bathroom which we expected.. Breakfast choice was limited but adequate. Staff very efficient and happy to assist. The man at Reception very kindly lent us his umbrella when we went out as we had none.

Stayed in May 2024

Location

Stayed in May 2024

No lift in the building.

Close to London Paddington station. Very nice and attentive staff.

Stayed in May 2024

Small room, narrow stairs without lift, low shower pressure, but these are all very common for hotels like this in London.

Location and price. The receptionist was very polite, friendly and helpful. Perfect for just coming back to shower and sleep for a night or two.

Stayed in May 2024

Although breakfast was OK, it wasn't made to order. I understand needing to turn around sittings but would have my eggs to have been freshly made..

Fab location, easy of check in, bed really comfortable.

Stayed in May 2024

Breakfast is served only from 6:30 until 8:30. It was an adequate breakfast served by pleasant staffing, but we had to rush to be there on time. The timing would likely be good for people who are in London on business; however, it's rather early for those who are simply on vacation.

The location was ideal. Paddington Station was only a 5 minute walk away.

Stayed in May 2024

Could have a bit more on breakfast.

Stayed in April 2024

Room at front of building noisy Tiny TV on opposite wall hard to view WiFi variable

Conveniently located for Paddington Station - short walk Warm Clean Cooked breakfast included

Stayed in April 2024

There was a strong scent in the room from air freshener balls or some such thing, which I found overpowering. On check out, I spoke to reception who said they would check it out

It was in a good location. Clean room, good breakfast

Stayed in April 2024

Stated above No handrail on upper floors. En suite not clean. Kettle ancient, needed replacing. Room was cold, needed blankets. Breakfast room in basement, not suitable for people with mobility issues. Toilet on ground floor near breakfast room had no hand basin, which should be illegal.

Fantastic location very close to Paddington Station. Lovely looking on the outside. I think our room was 5th floor. No handrail on last staircase. Senior staff not friendly or welcoming. Younger staff nice. Toilet on ground floor by breakfast room had no hand basin which should be illegal. Breakfast room in basement. Not really suitable for people with mobility issues. Our en suite needed a good clean. Our kettle was ancient and needed to be replaced, but good supply of tea, coffee milk, sugar and biscuits. Towels clean, toiletries and toilet roll supplied. Beds narrow but comfortable. Nice quality sheets, but needed a quilt or thick blanket, as room was very cold. Wardrobe, bedside table and small table for kettle provided. There were 2 tower style fans. Bathroom had an opening window. Bedroom had a window. Bible located on the bedside table. Chair in corner to sit on was handy. All areas of hotel carpeted. Breakfast included croissant, hot drinks, juice, cereal, fruit, toast, bacon, fried egg (no choice), and baked beans. Adequate breakfast.

Stayed in April 2024

No elevator

Historical beautiful English building including Essential minimum points for compact journey. Very close to Paddington station

Stayed in April 2024

2 buildings across the road from each other. Shower/toilet was tiny. Showerhead on floor as unable to stay up so i fixed it by pushing soap tray up the shower to hold it in place. Breakfast is across the road - room was tiny and bursting at the seams we only went once and paid for breakfast around the corner at The lite bite for the next 2 mornings.

Small but clean room.

Stayed in April 2024

Location away from downtown but still acceptable . Located adjoining large mall and a bit confusing on parking initially

Very clean and comfortable

Stayed in April 2024

Nothing. It was adequate for what we wanted.

Clean. Quiet. Handy to Paddington for local, cross country and airport travel.

Stayed in April 2024

The room was small, and facilities older. We only had a short stay so it was fine for one night but might have started to feel cramped after several days.

The location was great and breakfast was included, although only for a short window of time. The staff were very helpful and friendly. The biscuits left in our room were very good and a nice snack with some tea after a long travel day.

Stayed in April 2024

The bed placement in the solo rooms meant that I (195cm tall) couldn’t lie completely straight - it was easy to temporarily roll the bed out though.

The location is great, staff were all friendly, room was clean. Was able to check in early because my room happened to be ready (I was going to use their luggage storage if not)

Stayed in April 2024

Great location, close to Paddington and Hyde Park.. Pleasant outlook tree lined road with gardens. Good value with breakfast included. Helpful staff.

Stayed in April 2024

Very convenient to Paddington Station. Staff friendly and helpful.

Stayed in January 2024