Hugo-Eckener-Ring 15, Airport / Terminal 1, 60549 Frankfurt/Main, Germany
#110 of 242 hotels in Frankfurt/Main
Guests' ChoiceBased on 491 hotel reviews
8.0Cleanliness
8.7
Comfort
8.6
Location
9.3
Facilities
8.3
Staff
8.8
Value for money
7.3
Free WiFi
8.1
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End of dialog contentReviewed: 28 May 2024
Ronald
GuatemalaNothing
Everything
Stayed in May 2024
Reviewed: 28 May 2024
Roger
CanadaWarm water for my morning shower.
Close to the airport.
Stayed in May 2024
Reviewed: 28 May 2024
Olya
UkraineI liked my room, it was very clean and had everything I needed to stay for one night. Also I enjoyed the breakfast, a lot of option to choose from and very tasty.
Stayed in April 2024
Reviewed: 27 May 2024
Tbs73
United StatesThe room was very comfortable and sound-proof.
Stayed in May 2024
Reviewed: 26 May 2024
Cathy
New ZealandThe rooms were not fancy but were clean and had tea/coffee. It didn't really feel like a Sheraton (no mini bar etc, not very special). We didn't have the breakfast as it was very expensive. You can actually either go to the bar to get coffee/pastries, or a 1 minute walk into the walkway to the terminal there is a much better value pastry and coffee counter.
a very conveniently located hotel for short stays in Frankfurt when arriving and leaving by plane. The rooms are fine, not fancy, but the beds are very comfortable and the Sheraton has information for those who need to get into Frankfurt city. Also on site restaurants and all hotel facilities. Thanks to the Sheraton for the emailed instructions on finding the hotel from terminal 1 as otherwise it may have been rather difficult.
Stayed in May 2024
Reviewed: 25 May 2024
Julia
New ZealandNothing
Handy to airport. Nice selection of drinks and snacks for early checkout.
Stayed in May 2024
Reviewed: 24 May 2024
Stephen
United StatesWasn't able to get on wifi even though I'm a Marriott Convoy member. Had to have man at front desk log me in. He was very quick at it and it was fine, but it's a hassle that I had to go to the desk to ask. It would also be nice if such a modern hotel in an airport would have USB charging ports in the room.
Room was large, clean, and comfortable.
Stayed in May 2024
Reviewed: 24 May 2024
Paul
United KingdomIt is really not very well sign posted how to get to the hotel from arrivals in the airport. The Sheraton reception desk is not easy to find when entering the hotel.
Stayed in May 2024
Reviewed: 23 May 2024
Michael
IsraelBathroom is not comfortable. The bath is slippery. The side cover with glass is a bad ides because it covers only half of the bath width and water is flowing outside any way. The simple curtain is much better and safety.
Stayed in April 2024
Reviewed: 23 May 2024
Steve
United StatesI tried to get my Bonvoy number put in system so I could get credit for the stay but staff could not accomplish task. Therefor, my stay was not counted and added to my account.
Location and clean
Stayed in May 2024
Reviewed: 22 May 2024
David
United StatesReally hard to get to terrible signage in the airport combined with construction chaos.
Stayed in May 2024
Reviewed: 22 May 2024
Lai
CanadaHotel entrance in the parking lot
Location
Stayed in May 2024
Reviewed: 22 May 2024
Bernardo
MexicoThey charged us very weird at the bar for a drink with an extra tonic water that was supposed to be part of the drink.
Very clean, great location, good food.
Stayed in May 2024
Reviewed: 21 May 2024
Andrea
United StatesIt took 40 minutes to walk to the hotel from the baggage claim. There needs to be better signage to direct you to the bridge that crosses over the road to the hotel. It's probably a 10 minute walk if you know where you're going!
Very nice comfortable room and good food in the restaurant. Very helpful staff.
Stayed in May 2024
Reviewed: 21 May 2024
Julie
United StatesThe air conditioner didn't seem to work properly in our room and it was stuffy.
Convenient, well equipped, friendly staff
Stayed in May 2024
Reviewed: 20 May 2024
Jose
GermanyIn FRA airport no staff at reception until 0630?
Alex Navarro at the Sheraton Club desk was very helpful
Stayed in May 2024
Reviewed: 19 May 2024
Fvont4x4
Colombiarug in room and ac in my room wasnt working
convrnient at the airport
Stayed in May 2024
Reviewed: 19 May 2024
Marita
United StatesVery convenient
Stayed in May 2024
Reviewed: 18 May 2024
Ron
United StatesExpensive due to location, food pricey
Arrived by train. Short walk from train to hotel reception - check-in allowed 3 hours early (no charge) since room was ready. Comfortable clean room & bath, good wifi. Location within easy, short, indoor walkway to Frankfurt Terminal 1 Airport. Time from leaving my hotel room to arriving at my flight's departure gate took 30 minutes including bag check, passport control, & security.
Stayed in May 2024
Reviewed: 18 May 2024
Pauline
United KingdomA fridge that was cold
No breakfast taken
Stayed in April 2024
Reviewed: 18 May 2024
Greg
AustraliaShower bath combination has a potential to course injury to those who are mature in years, just a shower would have been roomier and easier to use.
Close to the airport, great German restaurant and helpful friendly staff. Standard room was spacious with good air conditioning and tea and coffee facilities
Stayed in May 2024
Reviewed: 17 May 2024
Charles
United StatesWalking distance between the hotel and Terminal 2 (International Terminal) was excessive.
Staff was exceptionally helpful.
Stayed in May 2024
Reviewed: 16 May 2024
Maria
Italyroom temperature too high
excellent gym
Stayed in May 2024
Reviewed: 16 May 2024
Reham
CanadaThe price
I lift a note in the room
Stayed in April 2024
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