Nothing

Nice big room Great gym and pool area, open late Good location with restaurants nearby Staff very friendly and helpful Nice coffee area

Stayed in October 2023

Big room, lovely bath!

Stayed in April 2023

We had a room facing the street (6th floor) and the windows are not really soundproof. It’s fine when you bring earplugs though.

Service was great all around. We arrived very early, they took care of our luggage, let us use the bathrooms to freshen up after a 16h bus ride and we even got a free coffee. Reception desk was very helpful in organizing transfer to Calama Airport. On top, the well equipped gym (for hotels) was great and the breakfast menu was very diverse.

Stayed in January 2023

-

Good place to stay; were only here one night for early flight the next day. Friendly desk staff, large comfortable room, good facilities including coffee and filtered water. Located centrally, and approx 10 minute taxi to airport. Would recommend.

Stayed in September 2022

Gym was nto 24 hours, after long work days, usually end at 9 pm, the gym was closed.

The buffet for breakfast and ameneties of pool and gym.

Stayed in June 2022

very kind staff and clean room

Stayed in February 2022

Where to start… the staff here were some of the rudest staff I have ever encountered - if you came to them with a problem they tried to generally convince you that you were wrong or it wasn’t their problem - never seen this anywhere else in the world. Additionally, We had a cleaning staff enter our room early in the morning despite having a do not disturb sign on the door… then she tried to blame us for not having one when it was clearly there on the door. Now the restaurant is a complete joke, never been to a worse restaurant in my life. The food was terrible, they took 2 hours to bring some very basic food, forgot one of our party’s food entirely and also served me pink chicken. The burger was horrendous and our friends who ordered the steak had about 3 bites before leaving it because it was that bad… we’re not even fussy eaters but it was actually horrendous, sadly it was a national holiday so we had no choice but to eat there. They had a function on in the next room and we felt completely ignored, in fact the manager even told us to our face that we weren’t the priority here - come on… who says that to a guests face. Honestly save your money and go somewhere else for better service- whilst the facilities were nice the way the staff treat you can completely affect the whole level of the stay! Oh and just to add for the food, they repeatedly told us the food was coming any minute for well over 2 hours which felt like quite the insult for that period of time. Even the manager admitted the wait time was ridiculous. They blamed everything on a translation issue which was a joke (we had even used translate and they responded confirming when we ordered so definitely a lie). I don’t normally complain but I couldn’t not say something about this calamity of a place.

Good sized rooms.

Stayed in January 2024

On our first night we had a bit a nightmare in the restaurant. We were told they had certain items of food which never arrived, our orders came out with things we asked not be included included and one of us was served an out of date beer as well as pink chicken. The only person who should some understanding when we complained about the string of issues was the manager, the staff didn’t seem so bothered which was a shame as they seemed so friendly before we had used the restaurant.

The room we stayed in was lovely, spacious and clean. It had everything we needed including free coffee pods which was a lovely touch! The amenities, e.g the pool was clean, warm and quiet, and the gym was good!

Stayed in January 2024

Terrible service and food at the restaurant. Staff not nice. Room ok, but bathroom had broken door and sink. Toiletries provided for one in a double room. Breakfast not ok for the hotel category, few options and not good enough. Best things were the yogurt and fruit…

Comfy bed and large room. Early breakfast.

Stayed in November 2023

wifi doesn't work, old TV. the safe doesn't work either.

Stayed in April 2022

No habia tv cable no tampoco agua potable

Nada

Stayed in September 2021

There are no comments available for this review

Stayed in March 2024

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Stayed in April 2024

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Stayed in March 2024

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Stayed in November 2023

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Stayed in November 2023

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Stayed in November 2023

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Stayed in May 2023

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Stayed in April 2023

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Stayed in April 2023

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Stayed in February 2023

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Stayed in November 2022

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Stayed in November 2022

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Stayed in July 2022