621 Cranbrook Street North , V1C 3R8 Cranbrook, Canada
Based on 277 hotel reviews
8.0Cleanliness
8.4
Comfort
8.4
Location
8.7
Facilities
8.1
Staff
9.3
Value for money
8.6
Free Wifi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
Mackenzie
New ZealandThe room was exceptional for the low price. Very clean, comfortable, and a new bathroom. I enjoyed the free television service.
Stayed in February 2024
Reviewed: February 17, 2024
Kim
CanadaStale cigarette smell in room
Stayed in February 2024
Reviewed: December 26, 2023
Sanche
CanadaChristmas night there was nowhere to eat a meal.
Friendly staff warm room and very comfortable
Stayed in December 2023
Reviewed: December 7, 2023
Brian
United States of AmericaCan't stand the smell of pot or cigarette smoke - not the motels fault, but it definitely detracted from my stay. Rooms could use a facelift. Not the most comfortable bed. Loud AC unit.
Upon check in I was greeted with a cold beer. That's a first! Was directed to a great place to park my motorcycle. Very friendly staff.
Stayed in September 2023
Reviewed: October 24, 2023
Valinda
CanadaLoose showerhead
Always accommodating and friendly
Stayed in October 2023
Reviewed: October 13, 2023
Renay
CanadaBed hard, talking of guests sitting outside talking while trying to put found a 5yo to bed was difficult.
Clean, affordable
Stayed in September 2023
Reviewed: September 23, 2023
Bryan
CanadaRoom smelled like it had been smoked in.
Friendly staff
Stayed in September 2023
Reviewed: September 17, 2023
Denise
United KingdomCarpets could do with an upgrade, maybe a washable floor would be more practical?
Good stop on our road trip for an overnight. Very warm welcome from Cath and Sharon, great after a day travelling. Good location for getting a meal.
Stayed in September 2023
Reviewed: September 15, 2023
Walter
CanadaThese stupid surveys.
Stayed in September 2023
Reviewed: September 14, 2023
Darryl
CanadaNo shower curtain
Pleasant and well located to services
Stayed in September 2023
Reviewed: September 13, 2023
Richard
United States of AmericaNA
Stayed in September 2023
Reviewed: September 12, 2023
Shannon
CanadaThe noisy woman outside of our window. She thought she was “chatting” we know she was yelling.
Easy to find! Easy to check in and out! Great energy from the lady st the front desk. All was well.
Stayed in September 2023
Reviewed: September 10, 2023
Sara
CanadaThe room was a bit outdated and very dark. Because the location of the rooms and how the lodge is set up you don’t want to open your blinds because then people stare in. Better lighting maybe update the furniture or look of room. Just brighter colours honestly. I don’t mind the dated looks of places but I would like it to be bright and cozy
The property was maintained very well, they pool was warm and had a lovely setting with flowers, chairs. The rooms were fairly quiet even being on the main road
Stayed in September 2023
Reviewed: September 9, 2023
Sanche
CanadaNothing
They waited up late for me It was clean and very comfy
Stayed in August 2023
Reviewed: August 28, 2023
Molly
CanadaNothing
Location was great. Staff were very accommodating.
Stayed in August 2023
Reviewed: August 21, 2023
Del
CanadaIt’s a little outdated, but that is its charm!
Nice little gem in eastern Kootenay. Fantastic place for a family to stay. Conveniently located and central to restaurants and shopping. BBQ was great, and the staff were fantastic. The pool was perfect! Would stay here again and again.
Stayed in August 2023
Reviewed: August 11, 2023
Andre
Canadaother people can smoke outside your room & some of the scent does creep in
Great location, very friendly & helpfully staff, pool & bbq very nice features, good cable TV package
Stayed in August 2023
Reviewed: August 11, 2023
Paul
United States of AmericaQuick in and out stay, nice staff
Convenient and clean!
Stayed in August 2023
Reviewed: August 9, 2023
Kim
CanadaI always feel more secure when hotels have bedbug covers on the mattresses and box springs. I would recommend adding those to the hotel for visitors' peace of mind. Those covers are also waterproof, so protect the mattress/boxspring from spills and accidents. I was also worried about my kids wetting the bed when we stayed.
The pool was wonderful! Our kids had a blast and it helped us all feel better after a full day of driving.
Stayed in August 2023
Reviewed: August 8, 2023
Yelena
CanadaGreat location, friendly staff
Stayed in August 2023
Reviewed: August 7, 2023
Schneider
CanadaVery accommodating and friendly staff
Stayed in August 2023
Reviewed: August 6, 2023
Grace
CanadaThere was coffee drips on the sink, the room was dirty everywhere. I even found a few fruit flies in the room.
Like the cheap price
Stayed in July 2023
Reviewed: August 5, 2023
Guy
CanadaNothing
Clean
Stayed in August 2023
Reviewed: August 5, 2023
Amber
CanadaIt appears that they're slowly updating. Will like to see what it looks like they are all done!
Lazy bear had an awesome heated pool, which the kids loved. There were several bbqs on site, which we utilized nightly and were able to save money on cooking- our room also had a full apartment sized fridge. We spent a lot of time outside on the deck and pool area conversing with the staff who live there, and other visitors.
Stayed in August 2023
Reviewed: July 30, 2023
Andrea
CanadaThe room was a teeny, tiny back corner room with a window into a filthy alley. It smelt of marijuana from the room next door, even though they advertise as a non smoking motel. (They even have a sign posted right outside, saying people must go out to parking lot to smoke as it enters that room.) The door has only a flimsy knob lock, no deadbolt or chain. The facility is old and falling apart. The air conditioning unit had no knobs on it and a set of pliers to turn the dials. (Had to get staff to turn it on and off.) The one bed had a broken leg and was propped up. It slanted down and to one side. The outdoor pool has soggy, rotted areas on the deck and chunks of concrete falling off the sides and bottom of the pool. There were many guests sitting in the pool area, drinking heavily. Not very kid-friendly. We were disappointed with the motel and will not recommend it or return.
Front desk woman was excellent, friendly and warm, very attentive. Nice flowers hanging all over. Most areas looked as of they had been recently cleaned.
Stayed in July 2023
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