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  5. Reviews of Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection

Reviews of Grand Park Hotel & Suites Downtown Vancouver, Ascend Hotel Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

718 Drake Street, V6Z 2W6 Vancouver, Canada

#57 of 73 hotels in Vancouver

Guests' Choice

Review Score

Based on 4172 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.4

  • Facilities

    7.4

  • Staff

    8.2

  • Value for money

    7.1

  • Free Wifi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 11, 2024

    7.0
    A bed close to Granville Market, but not comfortably clean.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Access from garage to hotel was not handicapped accessible. Must drag suitcases etc. up about 10 stairs. Lobby was unfurnished and draped with drop clothes. Painters were working through the night. Jack hammers started hammering at 7 am on adjacent construction site. Room was very dusty and bathroom was very outdated. No room service regularly.

    Location was close to Granville Island which was great. Parking was directly under hotel and easy to access.

    Stayed in May 2024

  • Reviewed: June 11, 2024

    7.0
    The hotel was ok and 5he staff were great
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights

    The lift looked like it needed a good clean. Our room was ok.

    The room was ok but when booking in I had booked 2 rooms and then only had one room on there list.the young fellow at the front desk was very helpful and found another room for us I had booked through Booking .com

    Stayed in June 2024

  • Reviewed: June 11, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The Grand Park Hotel was clean, tidy and in a very central location. Reception staff were friendly and helpful. The beds were large and comfortable but the room had minimal facilities - coffee only with disposal cups. Overall, we were very surprised with how expensive accommodation is in Vancouver for the amenities received. However based on the average prices of these hotels, the Grand Park Hotel was in line with expectation.

    Stayed in June 2024

  • Reviewed: June 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Quadruple Studio with Kitchenette
    • Stayed 5 nights
    • Submitted from a mobile device

    Air conditioning - entire unit was inside the apartment - could be a problem for light sleeper as it's noisy.

    Spacious and well appointed, had everything we needed for our 5 day stay.

    Stayed in May 2024

  • Reviewed: June 9, 2024

    6.0
    The hotel was adequate.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/A

    Stayed in June 2024

  • Reviewed: June 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    Great location, very central in down town Vancouver.

    Stayed in May 2024

  • Reviewed: June 5, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The lift door got stuck a few times. Probably because they are doing renovations to upgrade. You could still get out of the lift by pushing sliding the door across so it wasn't a concern and there's two lifts.

    The staff were very helpful, front desk staff allowed us a very early check in as I have disabilities and we'd just disembarked the Royal Princess cruise ship (sailed from Yokohama, Alaska to Vancouver 3wks) and I was very tired. Juno the maintenance man was very efficient and helpful when we lost power in the room due to an electrical outlet triggered the safety switch. Front desk organised maintenance and housekeeping immediately. The White Spot restaurant in the building was very good and convenient. The Queen's Feet massage clinic next to the 7-Eleven store across the street was awesome!!! Reasonable priced massage. Coleen did a very relaxing reflexology and full body massage. I must return before my flight. Convenient for downtown shops and transport.

    Stayed in May 2024

  • Reviewed: June 5, 2024

    6.0
    Had a good stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 7 nights
    • Submitted from a mobile device

    Bathroom dated

    Great location

    Stayed in June 2024

  • Reviewed: June 5, 2024

    8.0
    The room was comfortable and clean.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Service was every 3 days but could request towels if needed. No restaurant or bar.

    Close to downtown and could access many areas with a short walk.

    Stayed in May 2024

  • Reviewed: June 4, 2024

    8.0
    Nice place in a convenient location.
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was only okay.

    Nice clean room, good shower. Staff very friendly. The room had a kettle! On the top floor is a full kitchen and lounge and also a coin laundry. We arrived before check-in time and they let us into our room early.

    Stayed in June 2024

  • Reviewed: June 3, 2024

    7.0
    Convenient for a short stay.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Pillows were clumpy and uncomfortable. The hotel is on the old side - but they were renovating as we were there, therefore it might improve.

    Very good location for our needs and it had a parking garage. Rooms were specious. Had a microwave. Walking distance from the boardwalk and Granville island.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Walking distance to city center and waterfront. Comfortable large rooms with amenities. Especially front desk personnel were very polite, helpful. They guided us about city, things to do.

    Stayed in May 2024

  • Reviewed: May 31, 2024

    8.0
    Nice
    • Leisure trip
    • Travelers with friends
    • Queen Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Under construction but the rooms are still a bit older

    Walking distance to many places

    Stayed in May 2024

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights

    It just needs modernising as the decoration and bathrooms a bit out of date. However, it was still a great place to stay in if you want to explore the city and keep to a budget.

    The staff were wonderful. They were really kind and helpful on reception. Although basic, the hotel was clean and tidy. The gym was also great.

    Stayed in May 2024

  • Reviewed: May 30, 2024

    8.0
    A comfortable room and convenient location
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Hotel is undergoing some renovations, so lobby and area by elevators were a work-in-progress. Felt it was a little overpriced for the quality of the experience.

    Overnight stay prior to a cruise, the location of the hotel was a short Uber ride from both the train station upon arrival and cruise terminal for departure. Room was comfortable and clean. Front desk staff were friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel and the rooms are a bit outdated but they seem to be starting renovations.

    The location is convenient and the staff were very friendly. Comfortable beds and the place was clean.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 2 nights

    We were able to get an early check in which was good .a good location for downtown Vancouver as not far to walk and close to food shops plus easy to catch a taxi to airport or cruise terminal

    Stayed in May 2024

  • Reviewed: May 27, 2024

    6.0
    Average stay
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower curtain had a bad smell, hotel reception was being renovated, noisy air conditioning, leaky shower

    Location is good

    Stayed in May 2024

  • Reviewed: May 24, 2024

    8.0
    The ladies in reception were lovely and helped us quite a few times.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The shower was probably the worst we have ever had and the lighting was not good.

    The staff were very nice and accommodating

    Stayed in May 2024

  • Reviewed: May 24, 2024

    7.0
    Enjoyable enough
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The beds weren't that comfortable and I would of liked extra blankets in the room. The construction was a bit annoying to arrive but that's not the hotels fault I wouldn't definitely let guests know before hand

    The rooms where nice staff lovely ac works very well

    Stayed in May 2024

  • Reviewed: May 23, 2024

    8.0
    Comfortable with easy access to nearby facilities with excellent staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    Paper cups inadequate. Appears to be doing renovations so a little off putting.

    Location was excellent, staff helpful, nearby amenities good. On site restaurant good value. Penthouse facilities excellent, common cooking area good. On-site laundry good

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    It was fine for one night
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No roaches

    Stayed in May 2024

  • Reviewed: May 20, 2024

    8.0
    Great location that will be better once the renovation completed.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 6 nights

    Construction in the area and in front lobby. Be mentally prepared for the drug issues and homelessness in Vancouver-definite hardships amongst the natural beauty of the city. Had to walk to other hotel locations for tour picks due to local construction.

    Renovations in front lobby the whole trip-should be quite nice in a couple of weeks. Great location to Yaletown and ferry taxis to Granville Island. Loved going to Hornby Starbucks prior to my walk along the seawall. Close to beaches. City very clean. Access to community bikes very close by.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    6.0
    The hotel filled our needs as we needed emergency accommodation.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 9 nights

    Hugely over-priced. The number of drug addicts and homeless people swarming around the area like zombies. This comment relates to Vancouver in general. Will not return or recommend Vancouver to friends (or anyone else).

    Good mid-city location. Close to public transport. 7-11 across the street. Helpful and friendly staff. Comfortable bed. Restaurant on site.

    Stayed in May 2024

Showing 1 - 25

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