Mula Mustafe Baseskije 2, 71000 Sarajevo, Bosnia and Herzegovina
#70 of 120 hotels in Sarajevo
Guests' ChoiceBased on 83 hotel reviews
8.4Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.3
Staff
9.2
Value for money
8.1
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 26, 2024
Qu
SpainStaff very kind, we had a great stay for one night at the hotel.
Stayed in January 2024
Reviewed: January 8, 2024
Sanja
SloveniaThe hotel needs a little refreshment. Visible signs of wear and tear. Our penthouse did not have the possibility to go to the terrace because the door is broken. We said twice if it was possible to do something, but unfortunately we didn't use the terrace until the end of our stay. If you already take the penthouse, you also expect to be able to go to the terrace. The heating is not the best, but they gave us a small radiator, which made it very difficult to warm up the entire apartment. Given that we paid almost €900 for the hotel for 4 days, we expected breakfast to be included in the price - but unfortunately it was not. We were very disappointed by this. breakfast is crucial. here, unfortunately, you lose in the reviews. Think carefully and add breakfast to the price. even if the price is higher.
Considering that we were one of the cheated guests in Sarajevo this year (the first accommodation we booked didn't exist), We were happy that we got a hotel in the center that was available. The hotel itself in the heart of the city. The immediate vicinity of "Baščaršija" where everything happens. The receptionists are very friendly. The cleaners are nice.They cleaned our room every day. Upon arrival, we received a bag of coffee and a magnet of the city of Sarajevo. Very nice of them :)
Stayed in January 2024
Reviewed: November 18, 2023
Ened
AlbaniaNothing
Best place, near quite everything
Stayed in November 2023
Reviewed: October 4, 2023
Antony
United KingdomNothing, everything was great 👌
Great friendly & helpful staff, let me have a late check out, smooth check in, amazing location, the new girl in reception was her first day and helped with iron, late check out, directions, she is value to this hotel, would definitely stay here again. Thanks for a wonderful stay.
Stayed in October 2023
Reviewed: March 1, 2023
Stefan
ThailandMaybe a bit outworn some of the interiour, but for this price/value range actually nothing to complain.
Very friendly and guest focused staff. Good location. Well equipped room and spacy. Apsolutly clean. Very nice and comfy lounge at topfloor with phenomenal view. Value for money 10/10
Stayed in February 2023
Reviewed: January 27, 2023
Aleksandra
SerbiaStill, this time it was a winter and the hotel did not have a proper heating, so we needed to ask for electric radiator to try to improve the situation. Furthemore, the parking which was included in the price during the summer now it was not, which was the extra charge of 15 EUR. Comparing value for money, we could choose better hotel for the final price we paid.
This was not our first time in the hotel, which means that we liked it first time and decided to come back. It has excellent location, rooms are fine, as well as breakfast.
Stayed in January 2023
Reviewed: October 9, 2022
Florian
Germany- Hotel generally a bit run-down - Staff didn't speak english
- Large, clean rooms - Nice rooftop terrasse - Free parking just across the street which seems relatively save - Very central
Stayed in September 2022
Reviewed: August 16, 2022
Peter
HungaryPerfect location, walking distance from old town. Very helpful and nice staff. Big and clean rooms. Safe parking place oposit of the hotel. Good breakfast.
Stayed in August 2022
Reviewed: August 16, 2022
Celine
BelgiumNot really a boutique hotel Expensive parking
Location, big and clean rooms! Friendly staff. Good breakfast.
Stayed in August 2022
Reviewed: August 10, 2022
Urška
SloveniaIt wasn’t well cleaned.
Location.
Stayed in August 2022
Reviewed: August 9, 2022
Vikas
OmanThe breakfast wasn't the greatest for the price we paid.
The hotel has a great location and one can walk to the historical part of the city. The hotel has access to the car park just across the road which was great since I had a car. The room was of adequate size for a family of 4.
Stayed in July 2022
Reviewed: July 12, 2022
Ernad
United States of Americaparking
location
Stayed in July 2022
Reviewed: July 5, 2022
Tobias
GermanyThe AC didnt really work, but the temperature was acceptable even without it. In the evening it gets a little cooler so I just opened the windows.
The staff was friendly and helpful. They helped me get a taxi to the airport when I checked out. The bed and bathroom were good quality even though some parts were quite old. The location is very central, a grocery store is about 5-10 minutes of walking away and the SCC shopping center is about 25 minutes of walking distance just following the main road.
Stayed in July 2022
Reviewed: June 23, 2022
Milan
Serbiathe only small complaint is that it doesn't have a good view of the city
Great location, staff, breakfast, room, ....
Stayed in June 2022
Reviewed: April 20, 2022
Amit
IsraelTraffic sounds
Excellent location, large elegant room, great staff and a very good breakfast
Stayed in April 2022
Reviewed: April 19, 2022
Azer
NorwayThe cleaning of the rooms was ok, but it would be really nice to give a little more attention to that to improve it's quality. In general I have nothing to complain about.
Location is perfect. All attractions within walking distance. All the staff are very kind and try to help in everything. Breakfast is good. The room was nice and spacious.
Stayed in April 2022
Reviewed: January 18, 2022
Victoria
United Arab EmiratesThe hotel does not actually have any parking of its own - unlike what is advertised they say that it is an error on the site that they are trying to fix
The evening receptionist was very friendly and exceptionally helpful. He actually helped us find a parking place on the street when we arrived and was prepared to remove his own car to make space for us. Coffee, tea and water are always readily available in the common areas There is very pretty roof terrace just outside the breakfast room
Stayed in December 2021
Reviewed: January 5, 2022
Adrian
Norwayroom was dirty
Stayed in January 2022
Reviewed: December 27, 2021
Aleksei
RussiaOverall the room is fine but some elements of decoration in the room are coming apart due to age. Some towels are too old, they need replacement. During breakfast the hot food is not being replenished on time. When I came at 9.30, I found no hot food. I didn't meet anyone of the staff in the breakfast room, either. No good coffee (e.g. espresso) is available during breakfast. Theoretically you can order it for an additional charge but there was no one in the breakfast room I could order it from.
Big and well-equipped room, location.
Stayed in December 2021
Reviewed: November 22, 2021
Recep
TurkeyParking is a serious problem. Even though they have a deal, it's 15 Euros per night.
Breakfast is open buffet (about 40 kinds). It was very quiet. Hotel attendant was helpful and informative. An extra bed was provided for the baby. Our needs were constantly questioned. The only downside of the hotel was the lack of parking. Thanks for your interest...
Stayed in November 2021
Reviewed: October 28, 2021
Melvin
NetherlandsLocation and staff!
Stayed in October 2021
Reviewed: September 7, 2021
Adil
OmanUnfortunately when we checked in, our toilet had soaps that were opened from previous people who stayed in the room. Needs more dusting in the room and the wifi was very weak.
Good location, friendly employees
Stayed in September 2021
Reviewed: August 24, 2021
Eddie_34
Bosnia and HerzegovinaI have to start of with the staff. Extremely friendly and very helpful. The hotel uses the parking lot across the street and they were quick to help us figure everything out. Our original room was not ready at check in, so they immediately gave us another room. The breakfast is delicious and has a little bit of everything. Considering that this hotel is steps away from the eternal flame, the location can’t be better. It’s close to everything, even a 5 minute walk to Baščaršija.
Stayed in August 2021
Reviewed: August 11, 2021
Anoniem1980
BelgiumThe friendly owners (Tufan) and colleagues are always ready for your comfort.
Stayed in August 2021
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