110 Cumberland Street, Sydney CBD, 2000 Sydney, Australia
#49 of 324 hotels in Sydney
Guests' ChoiceBased on 3459 hostel reviews
8.6Cleanliness
8.7
Comfort
8.6
Location
9.5
Facilities
8.8
Staff
9.1
Value for money
8.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 June 2024
Britta
GermanyFirst room did not have the booked harbour view but they gave me the new room the very next morning.
Very well located, close to the harbour and circular quay. Nice view from the rooftop!
Stayed in June 2024
Reviewed: 9 June 2024
Elodie
SwitzerlandNo lift for the moment
The location is perfect, you’re in the center ! And the view from the rooftop! Amazing
Stayed in June 2024
Reviewed: 9 June 2024
Nicola
GermanyStunning view and nice rooms
Stayed in May 2024
Reviewed: 8 June 2024
Alf
AustraliaClean New
Stayed in June 2024
Reviewed: 7 June 2024
Whitney
United StatesNo individual AC in private rooms, so had to request adjustments at the front desk
PERFECT location and amazing rooftop views!
Stayed in June 2024
Reviewed: 7 June 2024
Alison
AustraliaNothing! It was excellent.
Location, cleanliness, extra comfy beds, value for money.
Stayed in June 2024
Reviewed: 7 June 2024
Romina
AustraliaThe accommodation is partially under renovation and there is no elevator. If you have heavy luggage, it is inconvenient because you need to climb stairs to reach the reception and the rooms. Fortunately, the staff helps you
The location, lobby, and terrace are very good. The staff is very friendly!
Stayed in June 2024
Reviewed: 7 June 2024
Karen
United KingdomNothing. A toaster at breakfast would have been a bonus.
Excellent location and fantastic view from the roof terrace. Staff were all lovely and the room was excellent. Very clean and with lots of hot water. Highly recommended.
Stayed in June 2024
Reviewed: 7 June 2024
Scott
AustraliaThe staff where friendly
Stayed in June 2024
Reviewed: 6 June 2024
Trevor
AustraliaHaving no control of the heating/air conditioning and to go to reception to change any of the settings is a massive inconvenience
We have stayed here previously and it's in a great location, friendly staff & good access to public transport. Our family room was quite spacious, the bedding was clean and comfortable and the room had basic tea & coffee making facilities. The view of Sydney Harbour and the Opera House from the roof top bar is quite spectacular. There was quite a variety of food for breakfast and was sufficient.
Stayed in June 2024
Reviewed: 6 June 2024
Xiaoyun
United StatesMy special request for the bottom level of a bunk bed due to my bad knee problems when I made my reservation was ignored. This could be easily done, since all 4 people for the room were checked in the same day.
Special thanks to Keong: he is very friendly and helpful, he fixed my suitcase problem, so that I don't need to buy new one for my traveling.
Stayed in May 2024
Reviewed: 6 June 2024
Dian
Indonesia3 days stay, the room is not cleaned by the staff, only the bathroom.
location is superb
Stayed in May 2024
Reviewed: 5 June 2024
Sophie
United KingdomThe only thing would be to add curtains to beds
Stayed in June 2024
Reviewed: 5 June 2024
Alexandre
FranceNothing
Very well
Stayed in June 2024
Reviewed: 5 June 2024
Matia
AustraliaLocation
Stayed in June 2024
Reviewed: 4 June 2024
Ian
New ZealandCentral location to lots of attractions. Great views from the rooftop deck. Good breakfast available
Stayed in June 2024
Reviewed: 3 June 2024
Robert
United KingdomWe were a little chilly at night and asked for a blanket. All the staff could do was offer to crank the heating to the room up a bit.
The view from the roof terrace over the harbour is world class. The room was spotless. The staff friendly and helpful
Stayed in May 2024
Reviewed: 3 June 2024
Drew
AustraliaUnfortunately the lifts were not working, we were told they had been out of service for several weeks.
The room had a harbour view and was quiet throughout the night which was greatly appreciated. There was sufficient space for luggage and the bathroom was clean and water was hot for the all important shower.
Stayed in May 2024
Reviewed: 3 June 2024
Alicia
United KingdomNothing
Location Clean Comfortable beds
Stayed in May 2024
Reviewed: 30 May 2024
Louise
AustraliaOur room was perfect
Stayed in May 2024
Reviewed: 30 May 2024
Rashmi
AustraliaEverything is just amazing!!❤️
Stayed in May 2024
Reviewed: 29 May 2024
Lindy
United KingdomLift wasn't working but staff helped with our cases
Roof top bar and views, amazing! Location and staff, especially Cheong at the bar, lovely young man. Great hostel.
Stayed in May 2024
Reviewed: 29 May 2024
Catherine
AustraliaThe weather while I was there was on the rainy side.
The rooftop bar is a standout place to hangout with a view or something to eat or drink. The location is excellent within walking distance to the bridge and wharfs. Lots of historical buildings and streets to walk and the old pub next door has excellent counter meals.
Stayed in May 2024
Reviewed: 28 May 2024
Kimberly
United StatesNo lift - no help from staff with luggage. Location required climbing lots of stairs. No control of room temperature
The room and kitchen was clean and bright. Rooftop was spacious and had great view of Opera House.
Stayed in May 2024
Aachen, Germany
Calw, Germany
Oostkapelle, Netherlands
Milna, Croatia
Dolcedo, Italy
Barcelona, Spain
Riparbella, Italy
San Francisco, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content