9 Esplanade, 4877 Port Douglas, Australia
#50 of 185 hotels in Port Douglas
Guests' ChoiceBased on 304 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.8
Facilities
8.5
Staff
9.4
Value for money
8.2
Free Wifi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Sergey
New ZealandThe spa bath in the room was not clean upon our arrival. However, when we asked to clean it, it was done. Coffee capsules were not topped up in the room. So we had to ask for them. Perhaps due to high occupancy in the hotel, we had to wait for hours for our room to be serviced with a sign on the door "please make up the room". This was a bit awkward as you never know if the cleaners come when you are having a shower, or taking a bath, or having a nap.
Beautiful location across the road from Four Mile Beach. Very friendly and helpful staff. Beautiful swimming pool. Nice breakfast. Overall, very nice experience and we wouldn't hesitate to come back
Stayed in May 2024
Reviewed: May 13, 2024
Mark
AustraliaAll good.
Room very good, location great.
Stayed in May 2024
Reviewed: April 13, 2024
Keillen
New ZealandN/A
Everything was great, from our arrival until checkout.
Stayed in April 2024
Reviewed: April 9, 2024
Gldngrm
United States of AmericaAlthough uncontrollably by the property, it rained a lot while I was there.
Great location. Next to beach and a walking trail. Short walk to restaurants. Breakfast was very good. Staff were very friendly and helpful. Free Laundry available.
Stayed in March 2024
Reviewed: April 7, 2024
Marita
AustraliaReception
Room facilities
Stayed in April 2024
Reviewed: April 5, 2024
Mandy
AustraliaWe like it all
Very central very clean staff fantastic
Stayed in March 2024
Reviewed: April 1, 2024
Daniel
AustraliaGreat location, amazing food in the restaurant and good facilities
Stayed in April 2024
Reviewed: March 30, 2024
Leslie
United States of AmericaRooms were a bit outdated, pool facilities just ok.
The staff were amazing. From the time we walked in until our arranged shuttle they were all lovely. Front desk and restaurant!
Stayed in March 2024
Reviewed: March 22, 2024
Kent
IrelandCommon areas (pool/hallways etc) could potentially do with a refurb but noticed they were doing some painting so it’s probably being worked on.
Great location, clean and comfortable rooms and staff were very lovely and attentive. Breakfast was delicious!!
Stayed in March 2024
Reviewed: March 20, 2024
Mike
United KingdomThis could be a classy property but it has some unclassy problems. The breakfast menu is limited and you are only allowed to select one item - and have one cup of coffee. It feels like penny pinching. The pool is good but the missing tiles here and there - and wobbly paving slabs around it - just all combine to let down what should be a great hotel.
Location - wonderful view through palm trees to the stunning Great Barrier Reef coastline. Easy walk to nearby shops and restaurants. Staff friendly
Stayed in March 2024
Reviewed: March 19, 2024
Debbie
AustraliaGreat spot would stay there again, great breakfast included in price which was lovely. Easy walking to lots of restaurants. Even though we had heavy rain it was still beautiful. Complementary laundry was a nice touch.
Stayed in March 2024
Reviewed: February 17, 2024
Todd
United States of AmericaSmall property, so owner lives onsite, but was unable to get assistance with buzzer or phone as the directions indicated after hours since the front desk is only staffed during the day.
Great location across from beach. 3 minute walk to the start of the Main Street with shops and restaurants.
Stayed in February 2024
Reviewed: February 17, 2024
Stefan
GermanyFalse alarm went of during the first night, waking up the whole hotel.
Big, comfortable suite. Beautiful pool, always enough space at the pool. Good cooked breakfast included. Great quiet location at the beach and towncenter with many restaurants around the corner.
Stayed in February 2024
Reviewed: February 13, 2024
Kubusek
United States of AmericaMain floor ocean view was hidden by all of the foliage, but felt secluded, so wasn’t quite a downside.
The room accommodations were modern and comfortable. The breakfast was awesome!
Stayed in February 2024
Reviewed: February 12, 2024
Jessica
AustraliaNothing, would definitely be back again
The laid back atmosphere and friendly staff
Stayed in February 2024
Reviewed: February 2, 2024
Mike
United KingdomLocation
Stayed in February 2024
Reviewed: January 31, 2024
Lee
AustraliaThe layout of the Pool area is really good, but it does need a refurb.
location is amazing right opposite the 4 mile Beach, great views form my room., Breakfast included & was very good.
Stayed in January 2024
Reviewed: January 24, 2024
Christopher
United KingdomAll was good
Location & friendly staff
Stayed in January 2024
Reviewed: January 5, 2024
Jarrod
AustraliaAmazing location, great food, coffee and cocktails
Stayed in October 2023
Reviewed: December 12, 2023
Susan
AustraliaLeaving
Such a beautiful & relaxing hotel. Our room was clean and had everything we needed, not to mention an amazing balcony overlooking the beach. The breakfast was a highlight - a great selection of delicious options & the staff were friendly & attentive. We loved enjoying happy hour cocktails by the pool. Location was perfect, right opposite the beach & so close to all the restaurants.
Stayed in December 2023
Reviewed: December 5, 2023
Philip
United KingdomHotel becoming a little tired but we understand refurbish is imminent! Cute boutique hotel!!
Fabulous location by beach and close to the action! Great suite, great restaurant and breakfast, great value! Recommend it
Stayed in December 2023
Reviewed: December 5, 2023
Ken
United KingdomNothing all excellent
The owners have tried to think of everything to make your stay easy. The sea view is fabulous
Stayed in December 2023
Reviewed: October 21, 2023
Renata
AustraliaBed was a bit soft but everything was really clean and comfortable great bath.
Location to beach and restaurants
Stayed in October 2023
Reviewed: October 17, 2023
Rod
AustraliaSmall area for lounging by the pool. Limited pool chairs
Location is perfect with proximity to both beach and Macrossan St in Port Douglas.
Stayed in September 2023
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