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  5. Reviews of Waldorf Astoria Dubai Palm Jumeirah

Reviews of Waldorf Astoria Dubai Palm Jumeirah This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Palm Jumeirah, Crescent East, Plot C-34, Palm Jumeirah, 24988 Dubai, United Arab Emirates

#121 of 716 hotels in Dubai

Guests' Choice

Review Score

Based on 1209 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    8.6

  • Facilities

    9.1

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: August 7, 2023

    9.0
    Fantastic! Highly recommend.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Skyline Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    If I was to include something, I would say the air con in the rooms was quite loud but that was a minor thing. We’d still go back there for sure. Fantastic!

    Everything was fantastic! Staff were amazing. Great buffet. Beautiful pool & facilities. Lovely and child friendly.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    10
    perfect holiday
    • Leisure trip
    • Couple
    • Deluxe Skyline King Room with Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    It was a perfect holiday! The hotel is very beautiful and clean! Especially the rooms! Our room was so big and comfortable and clean and we had a wonderful view to the Burj al Arab. The housekeeping was so nice and they do their job really good! They come 2 times a day! i want to thank Pathum and Sushii thath they always made sure that our room is perfectly clean and for the cute elephant and swans they made out of towls for us! Thank you so much! We always were at the Adults Only Pool because it was so calm there and you really could relax! Every hotel should have a adults only pool! The Beach was also very beautiful but the sea was very warm, so the pool was better because it was cool and refreshing. The temperature in July in Dubai is too hot so i would recommend to come here when it is a little bit colder. The food in the restaurant Mezzerie was amazing! Every evening you have a different theme so it never gets boring! The staff there was SO nice! I especially want to thank Alex, Melyvine, Kaveen, Asitha, Fosil, Paul, Pawal, Saru and Santhul! Everyone alwas made sure that we have everything we need and have our best time there. Thank you so much! So overall it was a perfect holiday and we definitely will come again!

    Stayed in July 2023

  • Reviewed: August 2, 2023

    10
    The best hotel with the most amazing staff.
    • Leisure trip
    • Family with young children
    • Club King Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing negative to say at all

    The best hotel I’ve ever been to. The staff make this hotel. Nothing is to much trouble

    Stayed in July 2023

  • Reviewed: July 31, 2023

    10
    Amazing simply breathtaking.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Skyline Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything it was the best stay at a resort I have ever had. Upgrades, amazing buffet , facilities and staff what else can you ask for!

    Stayed in July 2023

  • Reviewed: July 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Skyline Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in June 2023

  • Reviewed: July 29, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Skyline King Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    I paid almost £250 a night and there was work noise going on. We were not made aware of it and the private beach was closed. If i knew it i wouldn't have paid soo much.

    Breakfast was very good everything was exceptionally good.

    Stayed in July 2023

  • Reviewed: July 27, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Partial Sea View
    • Stayed 2 nights

    The hotel was under refurbishment which we were unaware of before booking.

    Sarada was the best concierge. She made sure our stay was as enjoyable as possible. The room was beautiful although a bit hot (Not sure if the AC was working)

    Stayed in July 2023

  • Reviewed: July 27, 2023

    10
    Dream vacation. Would definitely stay again.
    • Leisure trip
    • Group
    • Superior King Room
    • Stayed 14 nights
    • Submitted from a mobile device

    A little far up the Palm so some traffic at times but Ubers are very cheap

    Everything one expects from a 5* hotel, excellently trained staff, amazing facilities. Outstanding!private beach, family pool and Adult only pool. Amazing pool service and super friendly staff.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    10
    Elegant and wonderful as always.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Palm Sea View
    • Stayed 7 nights
    • Submitted from a mobile device

    Due to off season, x2 restaurants not open. We found Mezzarie had deteriorated. South American night was always about meat…had to ask for meat. Nespresso machines could do with a service.

    It’s location, excellent staff and amazing service. Sarefina was excellent, Leonard is a definite asset to the Waldorf Astoria.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Skyline Sea View
    • Stayed 8 nights

    Beach.

    Variety of tasty dishes

    Stayed in July 2023

  • Reviewed: July 25, 2023

    10
    It was beyond our expectations.
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Palm Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    Closed beach.

    Excellent and Fantastic.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 1 night

    Amazing Hotel and we got a nice upgrade to a Suit for a good Price, as usual this Hotel is the best for a Stay Vacation

    Stayed in June 2023

  • Reviewed: July 24, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Skyline King Room with Sea View
    • Stayed 2 nights
    • Submitted from a mobile device

    Really nice hotel, staff were super friendly and very helpful. I would recommend and I’ll definitely be back.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    10
    Excellent service at every turn large rooms great breakfast
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beach was closed

    Breakfast and the large rooms

    Stayed in July 2023

  • Reviewed: July 21, 2023

    10
    highly recommended if you want all round affordable luxury and service.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wished time allowed longer stay there. No complaints

    Was there for a wedding with family. Exceptional facilities, efficient and friendly staff. The room is spacious and had everything one needs and more. Great value for money too. Don’t miss the breakfast. my whole family has just praises for this hotel. 👏🏽👏🏽👏🏽

    Stayed in July 2023

  • Reviewed: July 18, 2023

    10
    Loved it will return
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Drinks but pricey

    Location clean friendly staff

    Stayed in June 2023

  • Reviewed: July 18, 2023

    10
    Really nice
    • Leisure trip
    • Travelers with friends
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bad breakfast

    Very clean, nice pool, amazing room

    Stayed in July 2023

  • Reviewed: July 12, 2023

    9.0
    The most incredible week. Highly recommend this hotel.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I would like to see a little entertainment. Maybe something in the evening?

    An excellent hotel on all levels. The staff are so attentive and genuinely care. The pool side staff were superb and looked after us wonderfully. The housekeeping was fantastic. The staff in the Mezzerie were great. Hermae was amazing. A real credit to the team. The chefs were so proud and couldn’t do enough to help. Every meal was fantastic. Highly recommended. We have holidayed every year on The Palm but the service outshone other hotels. Superb. 🥰

    Stayed in June 2023

  • Reviewed: July 10, 2023

    10
    You have now got in me yet another loyal repeat client to add to your list .
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds and Palm Sea View
    • Stayed 4 nights
    • Submitted from a mobile device

    ……. still thinking .😊

    Clean ( both look and smell ). Spacious . Exquisite decor . Full array of amenities with something that is perfect for even the most selective / jaded of travelers.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room with Sea View
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing

    Lovely room with a amazing view , plenty of water and hot drinks , lovely big bathroom , staff very nice , kind and extremely helpful. Plenty of choice for breakfast.

    Stayed in June 2023

  • Reviewed: July 10, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Superior King Room
    • Stayed 5 nights

    The hotel is great, and made even better by the staff. A fabulous and memorable family trip. We had two rooms and stayed five nights at the Waldorf and enjoyed each day. The staff were amazing, took time to chat with you, asked if we needed anything, and always attentive.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Skyline King Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Wonderful place! The breakfast buffet was amazing and the workers are very great, special shout-out to Diatta, Arabinda and Deepak who are very gentle and toke care of us

    Stayed in July 2023

  • Reviewed: July 9, 2023

    10
    Best staff I have ever met . They make life easier . Friendly . One of the best experiences I have ever had
    • Leisure trip
    • Couple
    • Deluxe Skyline King Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Perfect

    Stayed in July 2023

  • Reviewed: July 9, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe Skyline King Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff in the pool area and sea side is not professional at all they are like when i order things they always bother and follow wherever you go and its all about payment even they have the room number and name no need to do that , its the first time for all my experience in hotels around the words i see like that , this is the obly things I don’t like but all was great

    Stayed in July 2023

  • Reviewed: July 8, 2023

    10
    Amazing venue, even better staff!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe be a little bit stricter on the no children at the adult pool rule?

    Great rooms, and even better service. We felt looked after as everyone was so attentive. From checking in, servers at the pool and beach, restaurant staff and checking out, everyone we dealt with was exceptional. Thank you for making our stay special.

    Stayed in July 2023

Showing 76 - 100

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