They close the pool and beach too early

Great hotel. Friendly staff, great food

Stayed in April 2024

Beach near, everyone is helpful, towels changing 2 times per day,

Evetything

Stayed in April 2024

Nothing, everything was up to par even considering the floods.

The staff was amazing, the facilities are gorgeous, and the food was good.

Stayed in April 2024

The only feedback would be to keep the buffet in the Pearl Lounge open past 8pm as that is quite early to close in the evening. It would also be better if drinks and snacks were available all day in the Pearl Lounge.

The staff were so friendly, attentive and really helpful. Really made the stay so enjoyable, such lovely people. It's also absolutely beautiful and clean and delicious food

Stayed in April 2024

50 dhs has been deducted from my debit card once I reach home stating that I have used the mini bar. Where as we didn't use it.

The hotel, the restaurant and overall ambience

Stayed in April 2024

A bit far out

Spacious and modern lots of choices for eating

Stayed in March 2024

Staff, rooms, interior, ambience, beach, pool. The only thing the hotel needs is a little more entertainment on an evening.

This is our 4th visit to the hotel and our 4th excellent visit, the staff are very friendly and the hotel a very peaceful and classic hotel with a fantastic decor and finish

Stayed in March 2024

Everything was nice- no complaints at all. I would appreciate if breakfast time was more relaxed. At 10:30 staff rushed to empty all food..

Everything and manage to spend some time by the sea as well..

Stayed in March 2024

The security at the entrance was not friendly and he investigated what I was coming to do in the property and I clearly explained to him im coming to checkin and he kept asking questions...

The staff politeness was extremely nice

Stayed in February 2024

It's little bit far if you don't have a car

Each visit to the Waldorf Astoria reminds us of why we love this place so much. The ambiance is fantastic, and the staff's warm hospitality makes it even more special. It's always a pleasure to return here, and we are certain that we will keep coming back, time and time again.

Stayed in January 2024

Staff was very caring and helpfull.

Stayed in March 2024

My room wasn't cleaned properly - upon checking in I found refillable soap bottle empty anf a battery missing in a weight scale. Called housekeeping, waited for 30 minutes, no show - had to call again. Following day the same happened with room service. No service, called housekeeping, waited, called again. Housekeeping needs attention Also found trash under my bed - unacceptable. I left a letter for the property's manager with no reply - disapointed.

I liked the check in, the facilities, most of the staff was helpful. The pool is great, I liked the beach. A la carte restaurants are good but its evening smorgas board lacks quality.

Stayed in February 2024

Great Hotel, nice food

Stayed in December 2023

N/A

Exceptional Resort, so elegant and stunning, very large rooms and bathrooms. Most beautiful Resort in the UAE. Staff went above and beyond to make our stay exceptional. Thank you so much.

Stayed in January 2024

Everything was perfect!

Perfect and serene for the comfortable stay with the family.

Stayed in January 2024

Loud construction next door spoiled the quiet of some of the pool area. Bath tub in room looked lovely but took so long to fill up I gave up.

Very comfortable room with a pillow menu so you really get a great sleep. Amazing bath robes. Relaxing pool area with excellent service and a good selection of poolside food and drinks. View of the sunset every evening was great. Products in the room smelled great.

Stayed in January 2024

The internet connection was a disaster

The room was magnificent. Very spacious and comfortable.

Stayed in January 2024

It was noisy as there was building work from waking till dark next door, the new hotel was displayed in the hotel lobby

Excellent choice, quality, service, very tasty and lovely restaurant inside and out

Stayed in January 2024

Beach, Beach service, Everything. Waldorf Astoria on the Palm is undoubtedly one of our favourite hotels in Dubai. Its elegance, ambience and fantastic service always make us want to come back. We wanted to say big thanks to the great team at the beach and especially to Akram for being very kind and for making our stay phenomenal. We will certainly be back soon.

Stayed in November 2023

our stay was too short but we will come back :-)

all was very good exceeding our expectations

Stayed in December 2023

Quite far from town

Staff very nice...we enjoyed our stay...thank you

Stayed in December 2023

DO NOT BOOK THROUGH BOOKING.COM because any problem you can have with a hotel they will not solve it. And though the hotel accept to cancel a reservation without charge booking.com will never refund you the money and will delete all messages you received from them and the hotel. So be careful and take screenshots of all these messages (also keep the emails you received in the e mail) because they delete all traces so they will not refund your money.

All is nice there!

Stayed in December 2023

N/A

Nothing to fault

Stayed in November 2023

Everything. Have stayed here several times and always recommend.

Stayed in October 2023