Sheikh Mohamed Bin Rashid Boulevard, Downtown Dubai, PO Box 214477, Downtown Dubai, 214477 Dubai, United Arab Emirates
#10 of 722 hotels in Dubai
Guests' ChoiceBased on 2515 hotel reviews
9.4Cleanliness
9.5
Comfort
9.6
Location
9.7
Facilities
9.5
Staff
9.6
Value for money
8.8
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 6, 2024
Ayantu
United Arab EmiratesWonderful service made my anniversary amazing . Enrico and Amina was amazing
Stayed in June 2024
Reviewed: June 6, 2024
Elena
LebanonStay amazing , amina was amazing
Stayed in June 2024
Reviewed: June 6, 2024
Mohsin
United KingdomCustomer service was excellent. Very well presented staff.
Stayed in June 2024
Reviewed: June 6, 2024
Irina
IsraelStay was fabulous. Thanks to enrico and ali
Stayed in June 2024
Reviewed: June 5, 2024
Alameri
United Arab EmiratesStaff, location and guest services. Thanks to Ali and Enrico
Stayed in June 2024
Reviewed: June 3, 2024
Vinko
CroatiaOnly minus which I will mention is that pool bar is not connected with hotel operations regarding invoicing (third party operator) so you cant put your drinks on the room ( bring your cash or credit card with you )
I have stayed in this hotel for few days when I was on my business trip. Rooms are very good cleaned like entire hotel. I was served few times from side of restaurant waiter Hannah.Really professional guy. I went in spa and did massage.Lady from Thailand name Naja gave me one of top 5 massage in my life. Definitely I want to do it again. And last guy which I need to mention is Salin on front desk.He was organizing my drivers and hotel cars to drive me around.This guy is really guest orientated and it is enough when you come on front desk just to look at him that he know what you need. I was in my carrier before I opened my own company GM (hotel director) of bunch of hotels and cruise ships so you can say that my review has even a point where is coming from professional side and that I am looking a things which normal guest doesn't look when he enter in some hotel. Definitely I will come back.Yeah hotel is very nice regarding hardware and it is very close to Dubai Mall and connect with it but what is a really strong point of this hotel is a staff.
Stayed in May 2024
Reviewed: June 3, 2024
Mha
United Arab EmiratesTop notch as always, thanks to the front desk, they are always there to assist
Stayed in June 2024
Reviewed: June 3, 2024
Sajad
IndiaWe had a great stay, lovely ambience and the room was spacious and clean. The front desk staff are very friendly and helpful, thanks to Ali and the lady in red
Stayed in June 2024
Reviewed: June 3, 2024
Xiaoya
ChinaAmazing stay spe
Stayed in June 2024
Reviewed: June 3, 2024
Alyaa
KuwaitNothing
The connection between mall and hotel
Stayed in June 2024
Reviewed: June 3, 2024
Alhaif
Saudi ArabiaGood staff enrico
Stayed in June 2024
Reviewed: June 2, 2024
Khalid
Bahrainnon
very elegant room with balcony, walking distant from Dubai Mall, Excellent lobby and gym.
Stayed in June 2024
Reviewed: June 2, 2024
Mehrinisso
RussiaEverything. Always stay in boulevard since the address. There's always a flexibilty regarding the early check in. Enrico, Ali and salin is always incredibly helpful.
Stayed in May 2024
Reviewed: June 2, 2024
Joswafa
United Arab EmiratesBeautiful building, spacious rooms
Location is just next to Dubai mall
Stayed in June 2024
Reviewed: May 31, 2024
Jory
Saudi ArabiaSpecial thanks to Amina and shubham they are the best 💓💗
Stayed in May 2024
Reviewed: May 30, 2024
Abdullah
KuwaitAmazing stay special thanks to Amina
Stayed in May 2024
Reviewed: May 30, 2024
Musaad
Saudi ArabiaKudos to Ali and Enrico
Stayed in May 2024
Reviewed: May 30, 2024
Jawdat
United Arab EmiratesLovely hotel staff nice and friendly, thanks to Ali and Enrico
Stayed in May 2024
Reviewed: May 29, 2024
Imran
AfghanistanAmazing stay special thanks to Amina and ahmed
Stayed in May 2024
Reviewed: May 29, 2024
Giuliana
ItalyExcellent servirce Thankyou Afsana and enrico
Stayed in May 2024
Reviewed: May 27, 2024
Mohammed
United KingdomValet service not attentive, Ive arrived and been lost to who to give my keys to
desk staff amazing, clean, luxury, calm environment, beautiful interior and exterior with phenomenal views of the burj with easy access to the mall
Stayed in May 2024
Reviewed: May 27, 2024
Sohail
United KingdomStaff went above and beyond the call of duty, thanks to Ali and Manisha, Afsana
Stayed in May 2024
Reviewed: May 26, 2024
Evgeni
FranceHad a great stay, thanks for assistance to Ali always cared to ensure our good stay
Stayed in May 2024
Reviewed: May 26, 2024
سعاد
OmanNice job enrico who was so helpful during check in and out. Booked for 2 rooms and stay was really great.
Stayed in May 2024
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