Palm Jumeirah, Palm Jumeirah, Dubai, United Arab Emirates
#28 of 722 hotels in Dubai
Guests' ChoiceBased on 19352 hotel reviews
9.2Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.3
Staff
9.2
Value for money
8.7
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 6, 2024
الدخيل
Saudi ArabiaThis review is hidden because it doesn't meet our guidelines.
Reviewed: June 6, 2024
Mohammed
Saudi ArabiaAbdou was very kind and supportive
Stayed in June 2024
Reviewed: June 5, 2024
Salman
Saudi ArabiaThe swimming pool
Stayed in June 2024
Reviewed: June 5, 2024
Lamia
Saudi ArabiaI didn’t know it was a party resort, hence it wasn’t convenient for me to wake up at 7 am and some residents playing loud music in the unit next to me.
The beach facility was really good, breakfast delicious and organized, also they were really thoughtful as it was my birthday and i came to my room to find a cake .
Stayed in May 2024
Reviewed: June 5, 2024
Saleh
Saudi ArabiaI make a wrong reservation in another time
The view
Stayed in June 2024
Reviewed: June 5, 2024
Mohammed
United Arab EmiratesNice and ckea
Stayed in June 2024
Reviewed: June 4, 2024
Quyosh
UzbekistanAll the best
Stayed in May 2024
Reviewed: June 4, 2024
Eliran
IsraelVery good place to stay for vaction good staff , Asum on the check out help me a lot. 10 ot of 10 Service
Stayed in June 2024
Reviewed: June 4, 2024
Tareq
KuwaitNothing
It was an amazing stay and I loved it, Ashu was helpful and great
Stayed in June 2024
Reviewed: June 4, 2024
Wanjiru
United Arab EmiratesNothing , everything was perfect
The ambiance and service
Stayed in June 2024
Reviewed: June 4, 2024
Yogesh
IndiaWaiting time for check in
Reception staff was very helpful ..overall experience was very nice ..vil go again
Stayed in May 2024
Reviewed: June 3, 2024
Mohammed
United States of AmericaGreat
Great
Stayed in June 2024
Reviewed: June 3, 2024
Nawaf
Saudi ArabiaBig thanks to Jameel 🙏🏽
Stayed in June 2024
Reviewed: June 3, 2024
Piotr
PolandHotel personel was not able to discipline drunk guests so loud behavior at 3-4 am or drunk karaoke singing at 6am in front of hotel is something normal.
Nice, large hotel with spacious rooms
Stayed in June 2024
Reviewed: June 3, 2024
Peled
IsraelNasir was very good
Stayed in June 2024
Reviewed: June 2, 2024
Market
PakistanNothing
Everything
Stayed in June 2024
Reviewed: June 2, 2024
Walid
EgyptExpensive
All was perfect
Stayed in May 2024
Reviewed: June 2, 2024
Kamaljit
United KingdomGood location and has 2 good clubs and bars
The staff especially the manager at front desk, think his name is venaiek
Stayed in May 2024
Reviewed: June 1, 2024
Shellee
United KingdomYou couldn’t always get a sunbed as there are only about 30 around the pool and sometimes they said the owner reserved upto 8 at a time. The tables were always all reserved with no one sitting at them all day and nowhere for guests to go. You also couldn’t take your own water to the pool or beach so had to pay around £20 for 1 bottle each time and they would search your bag to make sure
The property was beautiful. The rooms were clean and comfortable, well air conditioned and the facilities were amazing
Stayed in May 2024
Reviewed: June 1, 2024
Ibrahim
KuwaitFacilities
Stayed in June 2024
Reviewed: June 1, 2024
Imran
PakistanNothing
Atmosphere
Stayed in June 2024
Reviewed: June 1, 2024
Meryam
United Arab EmiratesAbdo in reception he give us good service
Stayed in June 2024
Reviewed: June 1, 2024
Faisal
Saudi ArabiaWhen I did check out, I called them to send me somebody to take my luggages and he came after 30 minutes and I called them 3 times for follow up due to have flight, the he came without trolley and I have 4 bages!! One more thing the guy who fills the bar came to me to fill the bar and I'm very busy to be ready for check out and you can come when I leave the room!!
Everything were perfect...
Stayed in May 2024
Reviewed: May 31, 2024
Riyadh
Saudi ArabiaThis review is hidden because it doesn't meet our guidelines.
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content