Jumeirah Beach Road, Dubai, United Arab Emirates
#26 of 733 hotels in Dubai
Guests' ChoiceBased on 840 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
9.6
Facilities
9.4
Staff
9.3
Value for money
8.6
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 18, 2024
Sikne
Australiabreakfast was great and very clean.
Stayed in January 2024
Reviewed: January 11, 2024
Iuliia
RussiaThe staff seemed to be not entirely informed about the full list of services at the hotel, we kept receiving different information on the services availability (e.g., availability on different days and times)
Stayed in December 2023
Reviewed: December 23, 2023
Mabel
Hong KongIt is a bit waste by serving a basket of bread durung breakfast while u can get what u want at the counter.
The breakfast is good. And it is very comfortable by sitting besides the sea under sunshine
Stayed in December 2023
Reviewed: December 20, 2023
Unathi
South AfricaNothing… in fact the stay was too short
Everything!!!
Stayed in December 2023
Reviewed: December 18, 2023
Kang
AustraliaThe edge of stairs in the swimming pool cut my leg. It is not easy to see clearly above the water.
Stayed in November 2023
Reviewed: December 5, 2023
Hannes
AustriaEverything.
Stayed in November 2023
Reviewed: December 4, 2023
Akas
United KingdomNothing
Services
Stayed in November 2023
Reviewed: November 30, 2023
Smyshnikov
RussiaAmazing hotel🔥 Thank you
Stayed in November 2023
Reviewed: November 26, 2023
Lori
United Arab EmiratesCheck in was slow but staff very attentive and quickly resolved the situation
It’s a stunning hotel with outstanding facilities! Achol Mordicai greeting us at the door and making sure we were looked after was the best start to our stay!
Stayed in November 2023
Reviewed: November 8, 2023
Guni
United KingdomWe loved everything!
Service was outstanding, it wasn’t busy although it was sold out. Beautiful hotel full of Luxury and the staff are very helpful and go above and beyond! We had access to all the other hotels and beaches and restaurants too, the buggy service is perfect to help you get around. You don’t need to leave the resort at all, but we did go shopping and a walk around the JBR. Other than that stayed in Jumeirah beach hotel resorts.
Stayed in November 2023
Reviewed: November 4, 2023
Johnathan
United KingdomImpeccable service stunning views fabulous rooms
Stayed in October 2023
Reviewed: October 26, 2023
Patrick
CanadaNo set menu for half board booking
Extraordinary services and excellent view;Spacious room and friendly staff
Stayed in October 2023
Reviewed: October 13, 2023
Alastair
United KingdomI loved everything. Absolutely out of this world experience. highly reccomend
our host Ashraf on the 16th floor was the most amazing man ever. Highly recommend. Please somebody give this man a raise, he was the best most welcoming helpful man ever. Really made mine & my girlfriends stay absolutely fantastic.
Stayed in October 2023
Reviewed: October 13, 2023
Lee
AustraliaFacility
Stayed in September 2023
Reviewed: October 6, 2023
Simon
United KingdomEverything was wonderful. Staff attentive and always professional
Stayed in October 2023
Reviewed: October 4, 2023
Natalia
RussiaClassic luxury vacation
Stayed in August 2023
Reviewed: October 3, 2023
Sanaz
Canadathe breakfast room was super crowded and very limited with options. Needs a Much better menu. would recommend doing the room service, Much better and more relaxing.
LOVEd the hotel the past, the present and the character. Our suite was Perfect, with an amazing views of h Arabian Seas, a stunning master suite and perfectly manicured architecture.
Stayed in October 2023
Reviewed: September 29, 2023
Nalini
South AfricaThe staff at reception treated us very badly as we were commoners. They took a double debit and refused to refund me the difference.
Market was near by.
Stayed in September 2023
Reviewed: September 29, 2023
Francesca
United KingdomThe hotel prices are rather too expensive and not sure why the deposits are so exorbitant
One of my best experiences ever. The staff were very friendly and helpful and the facilities are exceptional. I had such a comfortable stay and will definately book again in the future.
Stayed in August 2023
Reviewed: September 26, 2023
William
United States of AmericaIt was expensive, but iconic hotels command a higher price.
Great room/suite, breakfast was also very good. Location was fantastic.
Stayed in September 2023
Reviewed: September 23, 2023
Iqbal
United KingdomUpon my check-in, i was charged tourist tax, even though I was very clear before my stay that I would like to clear all payments before my stay and have paid that already via a link but was charged again upon arrival. For a seven star, they should be on top of these stuff. When I was checked in and taken to my room, the person very little knowledge about the hotel. When I was asking what was complimentary in the room, what was not he knew very little. I paid a lot of money for my stay over £1500 a night and was sent to the room with a trainee. Just because of this, I should have rated the hotel a lot less stars, but I still gave it high. On the last day on my stay I found where the spa and inside swimming pool was. I also found out there was a snooker room upstairs. Was not told about this. Very poor on the hotel management side tbh. Lastly, I would like to mention my experience on breakfast. It's one of the best but can you believe for a seven star hotel there was at least 15 people waiting outside for half an hour to an hour to be sitted inside because there was no space inside the dining area. I appreciate that there were sit outside but it was too hot sit there. My experience overall was not up to standards, and If I could go back on the last page where I had to mark the hotel, it would have been lower.
Loved everything about it, especially the buggy and poolside staff. They are so good. Nadeem next to the pool side went beyond and above to make my experience amazing. The staffs make the experience even better without them it's just a building
Stayed in September 2023
Reviewed: September 22, 2023
Manuel
RomaniaThe issues I noticed were related to the facilities and food quality. The breakfast wasn't that diverse, compared to other 5 star hotels I've been to, and definitely not that tasty. Another annoying thing was the fact that the facilities were not up to par with the quality you would expect from a 7 star hotel, the saunas and internal pool were quite modest actually. Also the gym has an inBody device, that basically you can buy with the price you pay for the room per day, which is virtually free to operate in terms of electricity consumption and fully automatic, that you can find in most modern gyms and use for free, yet they ask for 250 AED per one analysis, I find this money grabbing strategy to be of poor taste and services of that sort should be complementary for all guests. The staff was friendly and tried to be helpful but there's a sense of low effort nonetheless.
It's one of the most luxurious places I've seen so far, but the prices are a reflexion of that. The review takes into account the expectational I had relative to the price (2700 euros per night).
Stayed in September 2023
Reviewed: September 22, 2023
Parminder
IndiaTotal experience was exceptional… you feel like royal treatment everywhere.totally worth it… love to come again.
Stayed in September 2023
Reviewed: September 19, 2023
Ingrid
NetherlandsAs soon as we walked into our room we decided to book an additional night. Unfortunately, at the reception they offered a price far higher than we noticed we could book via booking.com, so we booked online. We feel that it would be more friendly if same price could have been offered at the reception, especially in such high-end hotel.
It was a great experience. Especially, the room, the swimming pool area and the breakfast were amazing. We also enjoyed the possibility the hotel provided to bring us to the areas near the hotel, like wild wadi waterpark.
Stayed in June 2023
Reviewed: September 13, 2023
Zeenat
United KingdomNothing
Expectional
Stayed in August 2023
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