breakfast was great and very clean.

Stayed in January 2024

The staff seemed to be not entirely informed about the full list of services at the hotel, we kept receiving different information on the services availability (e.g., availability on different days and times)

Stayed in December 2023

It is a bit waste by serving a basket of bread durung breakfast while u can get what u want at the counter.

The breakfast is good. And it is very comfortable by sitting besides the sea under sunshine

Stayed in December 2023

Nothing… in fact the stay was too short

Everything!!!

Stayed in December 2023

The edge of stairs in the swimming pool cut my leg. It is not easy to see clearly above the water.

Stayed in November 2023

Everything.

Stayed in November 2023

Nothing

Services

Stayed in November 2023

Amazing hotel🔥 Thank you

Stayed in November 2023

Check in was slow but staff very attentive and quickly resolved the situation

It’s a stunning hotel with outstanding facilities! Achol Mordicai greeting us at the door and making sure we were looked after was the best start to our stay!

Stayed in November 2023

We loved everything!

Service was outstanding, it wasn’t busy although it was sold out. Beautiful hotel full of Luxury and the staff are very helpful and go above and beyond! We had access to all the other hotels and beaches and restaurants too, the buggy service is perfect to help you get around. You don’t need to leave the resort at all, but we did go shopping and a walk around the JBR. Other than that stayed in Jumeirah beach hotel resorts.

Stayed in November 2023

Impeccable service stunning views fabulous rooms

Stayed in October 2023

No set menu for half board booking

Extraordinary services and excellent view;Spacious room and friendly staff

Stayed in October 2023

I loved everything. Absolutely out of this world experience. highly reccomend

our host Ashraf on the 16th floor was the most amazing man ever. Highly recommend. Please somebody give this man a raise, he was the best most welcoming helpful man ever. Really made mine & my girlfriends stay absolutely fantastic.

Stayed in October 2023

Facility

Stayed in September 2023

Everything was wonderful. Staff attentive and always professional

Stayed in October 2023

Classic luxury vacation

Stayed in August 2023

the breakfast room was super crowded and very limited with options. Needs a Much better menu. would recommend doing the room service, Much better and more relaxing.

LOVEd the hotel the past, the present and the character. Our suite was Perfect, with an amazing views of h Arabian Seas, a stunning master suite and perfectly manicured architecture.

Stayed in October 2023

The staff at reception treated us very badly as we were commoners. They took a double debit and refused to refund me the difference.

Market was near by.

Stayed in September 2023

The hotel prices are rather too expensive and not sure why the deposits are so exorbitant

One of my best experiences ever. The staff were very friendly and helpful and the facilities are exceptional. I had such a comfortable stay and will definately book again in the future.

Stayed in August 2023

It was expensive, but iconic hotels command a higher price.

Great room/suite, breakfast was also very good. Location was fantastic.

Stayed in September 2023

Upon my check-in, i was charged tourist tax, even though I was very clear before my stay that I would like to clear all payments before my stay and have paid that already via a link but was charged again upon arrival. For a seven star, they should be on top of these stuff. When I was checked in and taken to my room, the person very little knowledge about the hotel. When I was asking what was complimentary in the room, what was not he knew very little. I paid a lot of money for my stay over £1500 a night and was sent to the room with a trainee. Just because of this, I should have rated the hotel a lot less stars, but I still gave it high. On the last day on my stay I found where the spa and inside swimming pool was. I also found out there was a snooker room upstairs. Was not told about this. Very poor on the hotel management side tbh. Lastly, I would like to mention my experience on breakfast. It's one of the best but can you believe for a seven star hotel there was at least 15 people waiting outside for half an hour to an hour to be sitted inside because there was no space inside the dining area. I appreciate that there were sit outside but it was too hot sit there. My experience overall was not up to standards, and If I could go back on the last page where I had to mark the hotel, it would have been lower.

Loved everything about it, especially the buggy and poolside staff. They are so good. Nadeem next to the pool side went beyond and above to make my experience amazing. The staffs make the experience even better without them it's just a building

Stayed in September 2023

The issues I noticed were related to the facilities and food quality. The breakfast wasn't that diverse, compared to other 5 star hotels I've been to, and definitely not that tasty. Another annoying thing was the fact that the facilities were not up to par with the quality you would expect from a 7 star hotel, the saunas and internal pool were quite modest actually. Also the gym has an inBody device, that basically you can buy with the price you pay for the room per day, which is virtually free to operate in terms of electricity consumption and fully automatic, that you can find in most modern gyms and use for free, yet they ask for 250 AED per one analysis, I find this money grabbing strategy to be of poor taste and services of that sort should be complementary for all guests. The staff was friendly and tried to be helpful but there's a sense of low effort nonetheless.

It's one of the most luxurious places I've seen so far, but the prices are a reflexion of that. The review takes into account the expectational I had relative to the price (2700 euros per night).

Stayed in September 2023

Total experience was exceptional… you feel like royal treatment everywhere.totally worth it… love to come again.

Stayed in September 2023

As soon as we walked into our room we decided to book an additional night. Unfortunately, at the reception they offered a price far higher than we noticed we could book via booking.com, so we booked online. We feel that it would be more friendly if same price could have been offered at the reception, especially in such high-end hotel.

It was a great experience. Especially, the room, the swimming pool area and the breakfast were amazing. We also enjoyed the possibility the hotel provided to bring us to the areas near the hotel, like wild wadi waterpark.

Stayed in June 2023

Nothing

Expectional

Stayed in August 2023