Jumeirah Beach Road, Dubai, United Arab Emirates
#20 of 723 hotels in Dubai
Guests' ChoiceBased on 797 hotel reviews
9.3Cleanliness
9.6
Comfort
9.7
Location
9.6
Facilities
9.4
Staff
9.3
Value for money
8.6
Free Wifi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 17, 2024
Raja
United Arab EmiratesStaff, cleanliness, a lifetime experience when they upgraded me to two bedroom suite.
Stayed in June 2024
Reviewed: June 13, 2024
Caitland
United KingdomNothing
Everything !! You cannot fault this property at all . The rooms are beautiful, staff are exceptional they are a credit to the company. Definitely try the restaurants in there just amazing
Stayed in June 2024
Reviewed: June 11, 2024
Mariano
United KingdomEvrithing was beautiful
Stayed in June 2024
Reviewed: June 7, 2024
Cristina
Romania—
Best breakfast ever!!
Stayed in June 2024
Reviewed: June 6, 2024
Irina
RussiaIt was a pity with the Spa - just a small pool, jacuzzi and that it is(
Burj is Burj. Generally everything was great. But it looks a bit out of date now... as there are many modern hotels with new technologies opened since then. However still it has its chic and atmosphere
Stayed in June 2024
Reviewed: June 3, 2024
Maurice
United KingdomNothing
Everything
Stayed in June 2024
Reviewed: June 1, 2024
Maurice
United KingdomEverything
Everything
Stayed in June 2024
Reviewed: June 1, 2024
Victoria
United Arab EmiratesThe pillows were very soft and I prefer firmer pillows
Everything!
Stayed in June 2024
Reviewed: May 16, 2024
Abd
LibyaNothing 😅
Perfect secured and cleaned
Stayed in May 2024
Reviewed: May 2, 2024
Brn_meh
IndiaCheckout process was not good, i asked for a late checkout by 2 hours , it was denied . I am sure any celebrity or a prominent personality would have defn got it. After staying in a top hotel of the world , two hours extention for check out was not asking too much . Totally disappointed with the check out team.
Room was good , Breakfast was good
Stayed in March 2024
Reviewed: April 28, 2024
Fayez
Saudi ArabiaNothing except difficulty in using YouTube on the TV which has been thankfully solved by the staff as fast as possible!
Everything!
Stayed in April 2024
Reviewed: April 16, 2024
Fahad4777
United Arab EmiratesEverything is great
The hotel is amazing and makes you feel like you are in a palace
Stayed in April 2024
Reviewed: April 15, 2024
Kannan
IndiaCheckin Should Be more Speedy
LUXURY
Stayed in April 2024
Reviewed: April 13, 2024
Ahmed
United Arab EmiratesACTIVITIES FOR KIDS
GOOD STAFF,LOCATION
Stayed in April 2024
Reviewed: April 12, 2024
Afsu
Saudi Arabia🥰
Stayed in April 2024
Reviewed: April 5, 2024
Marcel
Netherlandsrestaurant claims michelin-level, the food does not but atmosphere and staff great.
a great experience, the word "no" does not exist here, good 24/7 communication bij whatt-app, everything impressive
Stayed in March 2024
Reviewed: April 1, 2024
Richard
United KingdomSome of the staff were lacklustre; check in took ages simply because they sit you down and take your passport etc instead of just going to a desk, checking in, job done. Similarly on checkout, the bellboy coming to get the luggage from the room… we needed it straight away as we were immediately leaving but he simply put it in the luggage room despite me saying specifically not to do that. It’s like they have only one way of doing things… then the buggy driver was being overly “matey” with me, obviously trying to get me to give him a tip. It was cringe worthy. All the above are first world problems but when you’re spending £2k a night you don’t expect to have anything whatsoever to complain about.
Iconic building and very luxurious; Hermes toiletries are an example. Location is great
Stayed in April 2024
Reviewed: March 29, 2024
Alison
United KingdomNothing. Enjoyed the whole experience.
Enjoyed the pool area and the lovely Sal restaurant menu. The whole hotel was beautiful.
Stayed in March 2024
Reviewed: March 28, 2024
Inder
Indialocation
Stayed in March 2024
Reviewed: March 18, 2024
Helen
Hong KongItalian restaurant not up to expectations. Food is not Italian and very fusioned. My husband was asked by the sommelier whether he would like another glass of pinot grigio when PRE-DESSERT WAS ON THE WAY. This kind of wine advice is completely unworthy of a 3 star establishment.
Spacious suite. The pool is big with wonderful views.
Stayed in March 2024
Reviewed: March 18, 2024
Lee
South KoreaBreakfast is also nice. Must visit all cafe in this accomodation.
Stayed in February 2024
Reviewed: March 18, 2024
Lee
South KoreaWonderful location. Everything was nice. Strongly recommend
Stayed in February 2024
Reviewed: March 8, 2024
Vladimir
United Arab EmiratesNothing
beach checkin rooms hermes
Stayed in March 2024
Reviewed: March 6, 2024
Raymond
United Kingdomnothing
everything
Stayed in March 2024
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