Credit card provided during the booking process will be used for guarantee purposes only. A prepayment deposit via payment gateway or bank transfer is required to secure your reservation. The property will contact you after you book to provide further instructions.

Please note that from 1 November 2017 onwards, guests are required to pay for the admission fee to Khao Laem Ya Mu Ko Samet National Park by themselves at the resort reception desk. Guests are kindly advised to contact the property directly for more information. Contact details can be found on the booking confirmation.

Guests are required to show a photo identification and the credit card used during booking upon check-in. Please note that the name of the credit card holder must be the same as the guest's name. Please also be informed that the property will strictly not allow guests to check in if the holder's name of the credit card used during booking is different from the guest's name.

In case that the guest does not bring his/her own credit card used during booking, the guest will be required to pay the full amount again at the front desk. The total amount which was previously deducted from the credit card used during booking will be refunded to the same card within 30-45 days.

One child under 3 years stays free of charge when using existing beds.

For customers who make reservations from your channel from Friday, July 9, 2021 onwards and wishing to use the parking lot, there will be a parking fee of 100 baht per car per night (pay to the staff at the service point).

Hotel shuttle boat service (chargeable), please contact a hotel staff at Ao Prao Pier.

From Ao Prao Pier (mainland) at 11AM / 1:30 PM / 4PM

From Koh Samet at 10AM / 12:30PM / 3PM

Anda harus menunjukkan dokumen identitas berfoto yang berlaku serta kartu kredit pada saat check-in. Permintaan khusus tidak bisa dijamin dan dapat dikenakan biaya tambahan.

Harap beri tahu pihak Ao Prao Resort terlebih dahulu mengenai perkiraan waktu kedatangan Anda.

Menanggapi Coronavirus (COVID-19), tindakan keamanan dan sanitasi tambahan saat ini diberlakukan di akomodasi ini.

Karena Coronavirus (COVID-19), akomodasi ini mengambil langkah-langkah tertentu untuk melindungi tamu dan stafnya. Beberapa layanan dan amenitas mungkin dikurangi atau tidak tersedia.

Karena Coronavirus (COVID-19), akomadasi ini telah mengurangi waktu operasional resepsionis dan layanannya.

Sesuai dengan pedoman pemerintah untuk meminimalkan penyebaran Coronavirus (COVID-19), akomodasi ini mungkin memerlukan dokumen tambahan dari tamu untuk memvalidasi identitas, rencana perjalanan, dan informasi relevan lainnya, selama pedoman yang dimaksud berlaku.

Saat ini fasilitas spa dan gym di akomodasi ini tidak tersedia karena Coronavirus (COVID-19).

Karena Coronavirus (COVID-19), properti ini mengikuti prosedur pembatasan jarak sosial yang ketat.

Karena Coronavirus (COVID-19), Anda diharuskan memakai masker wajah di semua area bersama indoor.

Tamu wajib memiliki hasil tes PCR Coronavirus (COVID-19) negatif agar bisa check-in di akomodasi ini.

Tamu harus memenuhi satu atau beberapa persyaratan untuk menginap di akomodasi ini: bukti vaksinasi lengkap Coronavirus, hasil negatif tes PCR, atau bukti terbaru telah sembuh dari Coronavirus.