Free Wi-Fi and a fitness center are offered at this hotel, located 1 minute walk from the Caspian Seashore in Aktau city. Rooms at Chagala Hotel feature air-conditioning. Each room at the hotel includes modern décor and a safety deposit box. Bathrooms come with complimentary toiletries. European cuisine is served in the Chagala’s stylish restaurant, and a buffet breakfast is offered every morning. Guests of Chagala can work out in the fitness center, or go shopping to Alatau Shopping Center, 10 minutes’ walk away. Chagala bus stop is 5 minutes’ walk from Chagala Hotel, providing access to Aktau Bus Station and the city center.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.4)

Breakfast Info

Continental, Buffet

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 sofa bed
and
1 queen bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.7
Cleanliness
8.9
Comfort
8.9
Value for money
8.7
Location
8.4
Free Wifi
9.1
High score for Aktau
Select topics to read reviews:

See what guests loved the most:

  • Saltanat
    Kazakhstan Kazakhstan
    Overall atmosphere, no noise, polite reception staff, clean.
  • Irina
    Russia Russia
    All was good! nice stay for a couple of nights , not too far to travel on taxi to the city center. Nice sea view from the apartment. Room is good and comfortable.
  • Amlanjyoti
    India India
    Beautiful location near the Caspian. Helpful staff who can communicate in English. Clean.

Hotel area info

Restaurants
1 Restaurant On Site

  • East West
    • Cuisine
      International
    • Open for
      Breakfast
    • Ambience
      Modern

Amenities of Chagala Aktau Hotel
Great facilities! Review score, 8.7

Most popular amenities
  • Free Wifi
  • Beachfront
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Inner courtyard view
  • City view
  • Sea view
  • View
Outdoors
  • Beachfront
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Beach
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
  • Accessible parking
Services
  • Daily housekeeping
  • Private check-in/out
  • Concierge
  • Ironing service
  • Laundry
  • 24-hour front desk
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Non-smoking rooms
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Russian

House rules

Chagala Aktau Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa Cash Chagala Aktau Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that standard check-in time is 15:00. Check-out time is 12:00.

In case of late check-out after 12:00 or early check-in before 15:00, the daily room rate is charged.

Extension of accommodations without prior booking is possible but is a subject to availability and remains at the discretion of the Hotel Administration.

Payment for accommodations is carried out before check-in or upon check-in at the hotel.

Payment is accepted in cash or by credit card.

*Payment by kaspi qr or transfer is not accepted.

Please note that the administration has the right to refuse check-in to any Guest who is intoxicated or under the influence of drugs.

All guests must treat their neighbors with respect and keep quiet in the rooms as well as in the halls. We kindly ask you to be polite in dealing with others. Aggressive behavior is not allowed.

When checking into a room, please familiarize yourself with the rules of the accommodations in the Hotel. The rules are on the desk.

The restaurant operates only on the basis of breakfast from 07:30 to 10:00. The cost of breakfast per person is from 4,300 tenge. Breakfast is à la carte.

The bar is closed from 04/01/2023.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Chagala Aktau Hotel

  • Chagala Aktau Hotel has 1 restaurant:

    • East West

  • Check-in at Chagala Aktau Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The nearest beach is 150 feet from Chagala Aktau Hotel. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Chagala Aktau Hotel is popular with guests booking family stays.

  • Room options at Chagala Aktau Hotel include:

    • Double
    • Apartment
    • Family

  • Guests staying at Chagala Aktau Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.4).

    Breakfast option(s) include:

    • Continental
    • Buffet
    • À la carte

  • Chagala Aktau Hotel is 1.1 miles from the center of Aktau. All distances are measured in straight lines. Actual travel distances may vary.

  • Chagala Aktau Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Beachfront
    • Beach
    • Fitness

  • The prices at Chagala Aktau Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.