Set in 54 acres of grounds, 10 minutes to the royal town of Sutton Coldfield, Lea Marston Hotel offers a spa, a golf course, an award-winning restaurant and a bar.
joanne
United Kingdom
The hotel cancelled my booking 2 hours before check in offering another hotel nearly an hour away. I am a disabled customer and they were totally unsympathetic. Cost me 3 times as much to book another local accessible hotel at such short notice. Had to cut my trip short as couldn't afford to book more than 1 night . No proper explanation of why given and staff couldn't care that they had left a wheelchair user with no where to stay when 4 hours away from home. Will never book here again.
Located at Birmingham International Airport, this modern Ibis Hotel is just 984 feet from the airport terminals. The hotel has a 24-hour front desk, and a bar open from 11:00 am to 1:00 am.
Kathryn
United Kingdom
Overall a great experience, the staff were helpful and attentive! The room was clean and tidy. We were checked super quickly after a long journey and our room was ready for us when we arrived!
The closest 4-star hotel to the arrival and departure terminals, The Novotel Birmingham Airport is just 1 minute's walk from Birmingham Airport complex.
victoria hingston
United States of America
The men's room in the lobby was very dirty. The two men behind the check-in desk could have done something about it. The cleaning staff were working full tilt upstairs and I felt bad for them. They were friendly and so were the servers in the restaurant.
Located in the heart of England, the Holiday Inn Express Birmingham NEC is just a 5-minute drive from the National Exhibition Center and Resorts World Birmingham.
This top UK golf venue is 3.7 mi from Birmingham Airport and the NEC complex, and is home to extensive leisure facilities and spacious rooms.
Jennifer
United Kingdom
Staff went above and beyond to make our stay special. Super friendly. Treats and an activity bag for the kids. Food was good in the restaurant and buffet breakfast was good too.
Set within 280 acres of lakes and parkland, this modern hotel is just 820 feet from the seasonal Drayton Manor Theme Park (please check opening dates and times) with a range of thrilling roller...
Located in Marston Green, 2.5 miles from NEC Birmingham, Royal Square Hotel - NEC & Birmingham Airport has accommodations with a garden, private parking, a shared lounge and a bar.
Thomas
United Kingdom
Perfect for a couple of nights. 10min taxi ride to the NEC and a lot better value for money than staying on the NEC site!
With free Wi-Fi, family-owned The Rollason Hotel is set 4 miles from Birmingham’s bustling center, and 10 minutes’ drive from Aston Villa FC. It has an on-site bar, restaurant and a games room.
Step back in time at New Hall Hotel & Spa, an 800-year-old manor house hotel offering a luxurious escape near Birmingham.
Patricia
United States of America
I loved the vegan 'fine dining'. The staff was wonderful (especially Mike). The spa is beautiful, and Stephanie May did a wonderful job with my massage.
Good
The swimming pool was set to a good temperature, warm...
Good
The swimming pool was set to a good temperature, warm enough to enjoy a long swim.
Sauna room was too large to get very hot but was still enough to create a sweat.
The gym was well equipped with lots of machines and space to workout.
Plenty of space in the car park
Bad
When we arrived 2 members of staff completely ignored us while we waited behind another customer. We had to wait for 10 minutes while the 2 members of staff continued to gossip and pretend there were issues on the computer to look at which quickly disappeared as soon as we began receiving service from a third member of staff. UNPROFESSIONAL! If you don't want to serve everyone that visits regardless of race don't work in the service industry. It's not slick nor clever and passive aggressive behaviour is ALWAYS noted.
The hotel is linked directly with a neighbouring pub and visitors of the pub can access the hotel unperturbed straight into the corridor by the rooms. In addition to this there are no peep holes on the doors of the family rooms. We were placed in room 6 on the ground floor which made us extremely uncomfortable and nervous. On both nights at approximately 12am and 12:30am I left the room to check my car in the carpark to find no one at the front desk and the entrance door unlocked. Major security risk with families based approx. 30m down the hall straight from the main entrance doors.
Room 6 was meh to say the least. Basic drab decoration. More a 3 star hotel than a 4 star.
Small selection at breakfast but was tasty enough.
Rahala
United Kingdom
4.0
Scored 4.0
The hotel has potential but is overpriced for what it offers...
The hotel has potential but is overpriced for what it offers. The Deluxe rooms should be just the standard offer and where not really worth the extra cost.
The food available in the bars was poor and in comparison to other local venues was not up to standard expected. The restaurant menu was overpriced again compared to local alternatives.
The breakfast in the morning was not worth the additional charge and a trip to any other local venue would have been cheaper and possibly warm.
The Spa was overcrowded to the point that parents with children where using the Sauna and Steam room as the pool was oversubscribed.
The bar was cold (due to the doors to the golf course being open) and was again over subscribed as the only alternative to the formal dining area. The alternative bar, which was quieter seemed to close really early meaning an early night for guests sat in there.
Overall the hotel needs a bit of upgrading, the Deluxe Rooms should be seen as standard as compared to other hotels in lower price points that what they are. Other rooms we saw during our stay would definitely not be worth the price, especially in proximity to other hotels in birmingham or the premier Inn's offer.
A bit disappointed with the offer and the hotel gave off the "sweating an asset" vibe.
Betteridge-Lyness
8.0
Scored 8.0
Should’ve had tv box in the room, clearly taken out as wire...
Should’ve had tv box in the room, clearly taken out as wire were shown, fridge didn’t work,was replace but that didn’t work either,later found out was electrical fault ,this didn’t get sorted as no electrician on site.
Room was comfortable, pleasant,needs updating though.
Staff extremely friendly, breakfast needs more buffet selections, main meal was tasty . Bar expensive though.
A
Anonymous
6.0
Scored 6.0
Lovely place that’s perhaps in need of updating in bedrooms,...
Lovely place that’s perhaps in need of updating in bedrooms, meeting rooms and hallway
Bar and dining areas all fine.
Golfers seem to be very happy!
As a guest visitor - loved the fitness and leisure facilities. Staff are really great!
Kirk
United Kingdom
8.0
Scored 8.0
Our room was very dated.
Our room was very dated. Furniture scuffed, only one bedside light which didn’t work and toilet roll holder broken. Bathroom very dated.
Lovely large super king bed which was very comfortable. Not all rooms are same standard as other guests remarked theirs were more modern but as was only an overnight stay for a wedding, we did not complain. The wedding was superb, the decoration and wedding breakfast food excellent.
A
Anonymous
United Kingdom
10
Scored 10
Lovely hotel, friendly staff, nice pool area very clean.
Lovely hotel, friendly staff, nice pool area very clean. Could just do with updating the changing rooms as some of the lockers don’t work and it’s a bit run down, the room was lovely but the wardrobe/drawers very old and need updating
The hotel cancelled my booking 2 hours before check in offering another hotel nearly an hour away. I am a disabled customer and they were totally unsympathetic. Cost me 3 times as much to book another local accessible hotel at such short notice. Had to cut my trip short as couldn't afford to book more than 1 night . No proper explanation of why given and staff couldn't care that they had left a wheelchair user with no where to stay when 4 hours away from home. Will never book here again.
This used to be a good family hotel I can tell ownership has changed. There are some things which need to be sorted cleanliness around pool area windows very dirty and the coffee from machine during breakfast didnt taste good it was leaking try fresh coffee. Overally stay was okay room was good.
It was our wedding anniversary and the hotel did a decorated plate for our room. To top it off we went swimming and came back to surprise bottle of prosecco. Rachel from reception
Vivek and Mirdo made our time extra special. very approachable always smiling they are a credit to the hotel.
Great facilities i.e sauna, steam room and pool
The golfing range was fab
Hathaway's pub served great food
The hotel was kind enough to upgrade our room at no extra charge for my husband's 50th birthday.
We loved everything about our stay we will definitely book to stay again.
the location of this hotel is lovely it is easy to find all the staff were so helpful and so polite our room was clean the food was exceptional really enjoyed my short break there wish I could have stayed longer because there is lots to do and feel like I didn’t explore properly
The hotel itself was beautiful, very clean rooms and swimming pool facilities! The staff were very friendly and helpful. We had a fantastic stay overall.
There was ample parking on the premises too, free of charge.
Breakfast was as expected and good quality- delicious.
The Deluxe room was comfortable but this comes as an extra charge but I cannot say that there was anything more than what you would expect as standard in the Deluxe room. The addition for the cost seemed to be for Air Con which is standard in most other hotels.
The hotel room was a little tired and dated, particularly the bathroom. However, absolutely no issues with the functionality or cleanliness.
Very impressed with the breakfast. Hot food was freshly cooked, of high quality and with a good range of items.
Lovely hotel. Travelling from London to Holyhead and booked as it was roughly halfway. Great to be able to have a swim and relax in the spa after a long drive. Had a nice dinner in the bar. Staff were very helpful and pleasant.
we absolutely loved the location on the hotel, very remote and private. the room was a nice size for a couple and the bed was very comfy.
staff upon arrival were very friendly and welcoming.
Breakfast was "OK"; Leisure facilities were "OK"... Sauna and Steam room were bigger than others that we have been in. Had a decent size Samsung TV in the room.
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