Set in lush countryside, the 16th-century Best Western Brome Grange Hotel offers free Wi-Fi and a mix of charming en suite courtyard rooms and contemporary en suite first floor rooms which are all of...
Stephen
United Kingdom
On arrival, it was pouring with rain so the receptionist said that I could park in an empty electric car charging space as there were no others free saving me from getting very wet! The room was spacious, well equipped, clean and comfortable. I ate at the hotel and found the food to be very good and well priced. I will likely stay here again when working in the area.
Located in Diss, 23 miles from The Apex, The Park Hotel - Sure Hotel Collection by Best Western provides accommodations with a shared lounge, free private parking, a restaurant and a bar.
This small family-owned and run country hotel in North Suffolk was once a rural public house; today, it has been sympathetically renovated and still retains its historic charm and character.
Curtis
United Kingdom
Very welcoming by host and nice large room.
Excellent breakfast and good nights sleep.
Offering a garden, Kingfisher Nook at Waveney Farm provides accommodations in Hoxne. This property offers access to a patio and free private parking.
Claire
United Kingdom
Beautifully done, cosy and very comfortable and the hot tub was better than expected. We had a totally relaxing stay. Alice is incredibly helpful and the perfect host.
Providing a garden, Myrtle cottage features accommodations in Dickleburgh. Both free Wifi and parking on-site are available at the vacation home free of charge.
william
United States of America
You might want to leave flyers, and maybe even advertise a discount, at the 100th BG Museum, which is why we were there.
Providing a garden, Bressingham Hall offers accommodations in Bressingham. This villa features free private parking, a shared kitchen, and free Wifi. Guests can use barbecue facilities.
Featuring a garden, Whiskers and Woods Shepherd Hut features accommodations in Denham. This property offers access to a balcony and free private parking.
No heating or hot water. Boiler break down. We're left to freeze with my disabled partner and my daughter had a new born baby. No staff member informed us of this problem until we made a complaint
A
Anonymous
2.0
Scored 2.0
Room 107 was a disgrace.
Room 107 was a disgrace. There is something seriously wrong with the plumbing. It may be previous guests leaving nappies down the loo but when we came to use it the flushing system did not work. The toilet filled with water and the contents were not removed. Someone tried to resolve the issue with a plunger but it was resolved. We had to use the public toilets near reception and were grateful for these. We had a beast in our room - beetle? Maybe but cockroach 🪳 more likely. Pictures are with the staff at Brome Grange.
Breakfast was chaos. Too little space for the number of people and items like fried eggs and croissants missing.
Hilary
United Kingdom
4.0
Scored 4.0
Stayed one night, which was enough.
Stayed one night, which was enough. I suspect the restaurant menu does change very often each year.
Old hotel caught in a past era - some upgrading but all unimaginative and dated. Rural location also meant staffing dificulties and closed facilities/lack of service.
Completely lacking in atmosphere, sense of arrival or rural location. View from room of the rural location non-existant - pity; many opportunities lost.
David
8.0
Scored 8.0
A lovely atmosphere with plenty of places to sit, have a...
A lovely atmosphere with plenty of places to sit, have a drink, afternoon tea and dinner.
Helpful friendly, plenty of parking and outdoor spaces to relax.
Easy to found only down side I can think of is as it was an old mail coach stop it is on the main road, and can be noisy due to traffic.
Would definitely stay again
Maria
United Kingdom
4.0
Scored 4.0
The pubs in the area were very good , The White Horse / The...
The pubs in the area were very good , The White Horse / The 4 horse shoes , where we had an Excellent meal . The town of Diss, shops / supermarkets and restaurants , 5 mins car drive , small villages in the area , a good base to explore the 4 points of the compass in Norfolk .
Laurence
United Kingdom
6.0
Scored 6.0
I will NOT be staying in ANY Best Western hotels until the...
I will NOT be staying in ANY Best Western hotels until the correct VAT rate is charged.
The Government has reduced prices to encourage people to stay in hotels and keep people employed. BEST WESTERN IS POCKETING THE MONEY AND NOT EMPLOYING ENOUGH STAFF TO RUN THE HOTEL.
THE RATING OF 3 IS PURELY DOWN TO THE EXCELLENT AT BROME
I've stayed at brome Grange for a fair while due to personal issues, but instead of feeling like I was just staying at hotel it actually felt like I was part of a family all staff are friendly and happy to help you no matter what, special mentioned to Jake being a young lad but going out of his way for me no matter what. Would highly recommend to anyone in the area needing to stay anywhere. Thanks for everything. Max :)
Very peaceful hotel in a leafy location. Easy to find, ideally placed as a base to explore both Norfolk and Suffolk. Breakfast was good - full range of continental, cereals or cooked breakfast available, with eggs done to order if you prefer. The "executive" room with balcony was good - comfy bed, hot shower, and the balcony with French doors was most welcome tonlet in cool air (the rooms bake in the afternoon sun).
We loved this hotel and it completed our trip! We cannot wait to come back and stay here again in the Summer.
The team went out of their way to make sure we had everything we needed. We were so happy when we met the new owners and they gave us complimentary drinks!
The rooms were spotless and very spacious. We decided to eat at the hotel and the food was great!
The location was close to the wedding venue we were attending. The rooms were large and beds comfortable. Lots of parking. The staff were very friendly and absolutely went above and beyond for us. Big thanks to the two reception ladies and Jake who appeared to be doing the work of three people, he was amazing. It’s definitely the staff that make this hotel acceptable.
On arrival, it was pouring with rain so the receptionist said that I could park in an empty electric car charging space as there were no others free saving me from getting very wet! The room was spacious, well equipped, clean and comfortable. I ate at the hotel and found the food to be very good and well priced. I will likely stay here again when working in the area.
This hotel has a motel vibe... so if you've ever wanted to stay in a motel after watching countless films, this is your chance to minus the airfare! It is clean, quiet and comfortable. Plenty of hot water. The breakfast is cooked to order and is fabulous with excellent quality sausages. The included breakfast really made the stay.
Room was clean, modern and spacious, stocked with everything we needed. Food was lovely, the menu has been recently updated, service was good. Bar was welcoming and cosy with a log fire. New owners made us feel welcome and gave us complimentary drinks. It was a last minute booking, would definitely go back.
Really nice hotel & friendly staff. Loved our stay, rooms were nice and clean and food was also lovely. Overall Really great place, and can't wait to visit again.
Lovely room. Great friendly staff. Good facilities child friendly. Dinner menu range. Lots of lovely choices. They changed starters to mains for me as well.
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