Arcades Shopping and Entertainment Complex, Kelvin Siwale Road, 10101 Lusaka, Zambia
#19 of 45 hotels in Lusaka
Guests' ChoiceBased on 154 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.3
Staff
8.8
Value for money
7.9
Free WiFi
7.9
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End of dialog contentReviewed: 28 March 2022
Ephraim
South AfricaDinner the service is poor, and sometimes your WiFi is not responding, very low
Your breakfast is good, but dinner is alacarte every day and the service is very slow, you wait for the order for plus minus 1 hour of which is not. Try to improve and do buffet for dinner like your breakfast, we won't wait long for food to be prepared, otherwise we'll ll loose appetite.
Stayed in March 2022
Reviewed: 7 March 2022
Sn4k3y
GermanyHotel transfer did not work out but they paid for my taxi and it was on the house, which is very nice of them
Breakfast, check in, room
Stayed in February 2022
Reviewed: 27 February 2022
Stephen
NorwaySome of the services need upgrading
Location is good, rooms are big and practicle.
Stayed in February 2022
Reviewed: 3 February 2022
Zandiles
MalawiNo gym. A hotel of this quality should have a basic gym. A gym is standard in other Protea Hotels in other countries. We expect the brand to be consistent. Service at Breakfast was lacking with staff disappearing for lengthy periods.
The location was great with easy access to the Malls. The facilities are in good condition and the staff friendly. The breakfast was also quite good
Stayed in January 2022
Reviewed: 19 July 2023
Anonymous
South AfricaMy aircon wasn’t working
Convenient location, friendly and helpful staff
Stayed in July 2023
Reviewed: 1 June 2023
Anonymous
South Africavery friendly staff
Stayed in May 2023
Reviewed: 29 September 2022
Anonymous
South Africaworst experience ever. on the shuttle to the hotel the driver informed me that they were overbooked and proceeded to take me to a cheaper hotel. no prior communication. it really pathetic. is this the way marriott treats their customers worldwide?
Stayed in September 2022
Reviewed: 14 August 2024
Cheick
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South AfricaThere are no comments available for this review
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