4 Alexander Road, Bantry Bay, Sea Point, 8001 Cape Town, South Africa
#101 of 206 hotels in Cape Town
Guests' ChoiceBased on 4114 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.3
Facilities
8.6
Staff
8.9
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 31 October 2024
Paula
United KingdomThe bed, in particular the pillows, were one of the most uncomfortable I have ever slept on. Our room on the 2nd floor was functional- though I did not feel it was the cleanest. In addition we asked for twin beds but got a king size. We only stayed one night so I did not raise these issues.
This is a good family hotel with nice food and beverage facilities and pool. The staff were polite, friendly and helpful. The location is perfect to see other areas of Cape Town, apart from the waterfront.
Stayed in October 2024
Reviewed: 30 October 2024
Katherine
South AfricaRoom was not a greta location and if the curtains were open, people from other hotel could look into your room and we looked onto driveway, security gate and other buildings
Cupcakes for my daughters birthday was a lovely touch. Friendly staff. Great pool and location
Stayed in October 2024
Reviewed: 26 October 2024
Collen
SwitzerlandShower it can never change,as ladies we want to clean our private,with this kind of shower it is Awful to do it !
In a good location
Stayed in October 2024
Reviewed: 23 October 2024
Molefe
South AfricaHouse keeping take their time to clean. I wish it does not take them till afternoon with room not done.
The area and the view from the hotel was nice.
Stayed in September 2024
Reviewed: 20 October 2024
Addy
United Kingdomconceirge had arranged a taxi at 545 am , This was hotem taxi . Taxi did not turn up and had to do Uber
all was great
Stayed in October 2024
Reviewed: 18 October 2024
Stephen
United KingdomLimited menu in main restaurant (although there are other restaurants at the hotel). Location is too far from the V&A waterfront to be able to walk so a taxi is needed for every trip
Magnificent room and fabulous service from every member of staff
Stayed in October 2024
Reviewed: 16 October 2024
Thembeka
South AfricaOur bed was uneven, one side was lower than the other.
The room. The staff's friendliness. Breakfast was amazing..
Stayed in October 2024
Reviewed: 14 October 2024
Papi
South AfricaBreakfast is good, the service from the staff was excellent. Preparations of eggs was a bit slower, you wait for over 10min for eggs. But overall my stay was excellent.
Stayed in October 2024
Reviewed: 11 October 2024
Mosebudi
South AfricaHowever, I was disappointed with the fried eggs. While the eggs themselves were fine, the cleanliness of the frying station left much to be desired, which affected the quality of the dish. Unfortunately, the eggs ended up unappetising and I could not eat them. As a result, I had to switch to the omelette for the remainder of the week.
Above all, the room was clean and comfortable and truly made me feel at home. The location was ideal, with easy access to everything we needed. Although we chose not to dine at the hotel, shopping and dining options were conveniently nearby. Major attractions like the Waterfront shopping centre and the beaches were within easy reach, with Camps Bay being my personal favourite. The breakfast was exceptional, offering various dishes to suit every palate. There was something for everyone, from fresh fruits and pastries to hearty hot options. I was particularly impressed by the attention to detail, such as the availability of oats, which made my children feel right at home—they didn't even miss the comfort of our own kitchen. The food quality and the warm, accommodating service contributed to an outstanding dining experience.
Stayed in August 2024
Reviewed: 8 October 2024
Aoife
IrelandGood location, friendly, helpful staff, excellent breakfast
Stayed in October 2024
Reviewed: 1 October 2024
Vibhakar
South AfricaThe rooms were clean, efficient service and happy staff. Well done
Stayed in August 2024
Reviewed: 30 September 2024
Smith
South AfricaStaff were not as attentive/ friendly as previous visits.
Loved the location. Enjoyed the pool area and the deck.
Stayed in August 2024
Reviewed: 30 September 2024
Msondezeni
South AfricaNone
Every thing
Stayed in September 2024
Reviewed: 26 September 2024
Jamie
United Arab EmiratesGrand Hotel and very safe! The location is excellent, within close walking distance of the waterfront and neighbouring bays! Breakfast was fantastic, along with the other outlets in the hotel! All the staff were accommodating, friendly, and willing to assist! Rooms good size and have everything you need for your stay!
Stayed in September 2024
Reviewed: 25 September 2024
Ngwedzeni
South AfricaThe TV has only limited channels not latest apps smart tv
The rooms are well maintained and relaxing
Stayed in September 2024
Reviewed: 25 September 2024
Melanie
South AfricaDinner on Saturday night was not the greatest but it could have been the choice I made.
Room was very comfortable and clean and the bed was extremely comfortable. I did not have a room with a view, but besides that it was very pleasant stay. Staff were all very friendly and helpful. The location was fine as it was lovely walking along the beach front and relaxing sitting by the pool.
Stayed in September 2024
Reviewed: 25 September 2024
Clayton
South AfricaLOCATION BREAKFAST STAFF
Stayed in August 2024
Reviewed: 20 September 2024
Desiree
South AfricaPre Arrival requests were not fullfilled and had to ask a couple of times to get them done
All were very good nice accomodation, great breakfasts and location very good
Stayed in September 2024
Reviewed: 18 September 2024
Marlon
MozambiqueCleaning of room was not great.
Breakfast, Staff, Location
Stayed in September 2024
Reviewed: 16 September 2024
Karin
South AfricaThe bed. Soft and hollow. Needs replacing. Room 540 main suite.
Location
Stayed in September 2024
Reviewed: 15 September 2024
Lucritia
AustraliaN/a
Bright clean and spacious
Stayed in September 2024
Reviewed: 14 September 2024
Patrick
KenyaRoom amenities, especially the bed
The location. Friendly staff
Stayed in September 2024
Reviewed: 13 September 2024
Christopher
United KingdomExtremely busy with conferences and often waiting on table at breakfast
2 bedroom apartment excellent overall
Stayed in September 2024
Reviewed: 12 September 2024
Saleh
United Arab Emiratesall of it, especially the staff and the breakfast. We really appreciate the third floor's cleaning supervisor.
Stayed in August 2024
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