313 Beach Road, Seapoint , Sea Point, 8005 Cape Town, South Africa
#146 of 206 hotels in Cape Town
Guests' ChoiceBased on 269 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.4
Facilities
8.1
Staff
8.9
Value for money
7.9
Free WiFi
7.7
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End of dialog contentReviewed: 22 June 2024
Saif
United Arab EmiratesOverall, it’s a good place to stay, but I have some concerns. First, the room’s capacity for six people was unclear on the booking day. The description showed three bedrooms: one with a king bed and two with two single beds each. However, we discovered that it was actually two rooms—one with a king bed and the second with two single beds—while the third “room” was the hall with sofa beds. I was disappointed because it’s not practical to have kids sleeping on sofa beds near the balcony, and no one can stay in the hall because the kids are sleeping there. Additionally, there were issues with a door that had an unfixed handle, which could easily be dislodged and get stuck inside the room. I also wish that room service offered free water, as everything needed to be paid for.
Location and staff were good
Stayed in June 2024
Reviewed: 27 May 2024
Chloe
South AfricaAmazing location and friendly staff. The shuttle service was very useful. Good breakfast
Stayed in May 2024
Reviewed: 22 May 2024
Helen
AustraliaI didn’t love the shower curtain nor the water pressure but it was a clean bathroom but maybe needs some modernising!
Everything from the comfortable rooms, delicious breakfasts, friendly and efficient staff to the warm and inviting bar… heated pool was added bonus.
Stayed in May 2024
Reviewed: 26 April 2024
Shane
SeychellesAn upgrade would be welcome
Attentive staff, great sea views, comfortable and perfect for our needs
Stayed in April 2024
Reviewed: 21 April 2024
Aslem
South AfricaOur room was on the 2nd floor facing the bar, no privacy at all
The location
Stayed in April 2024
Reviewed: 11 April 2024
Joke
BelgiumNothing
Friendly staff & excellent transportion facilities! Thank you Bacca and his grandson 😉!
Stayed in April 2024
Reviewed: 28 February 2024
James
MauritiusGreat staff. Very helpful and polite. Location is perfect!
Stayed in February 2024
Reviewed: 23 February 2024
Edward
TurkeyWe liked everything.
We really liked the Peninsula, the view is amazing, the suite was very large and up todate, The location is ideal with a free shuttle service to anywhere within 8 km of the hotel. The food is good with a free welcome buffet and drinks on Monday nights. The staff are very helpful and cheerful and nothing we asked for was too much trouble.
Stayed in February 2024
Reviewed: 20 February 2024
Joel
South AfricaI higher floor would have been better for me.
I was only there for two days work related. Did not get to enjoy the facilities but the stay was pleasant enough and suited me from a location point of view.
Stayed in February 2024
Reviewed: 10 February 2024
Zakia
South AfricaLocation
Stayed in January 2024
Reviewed: 9 February 2024
Dozvan
GermanyThe amenities are very old and outdated. Pool area is like a rundown motel. I got the biggest and best suite someone can buy and it looked like a flat with a balcony.
The Guest Services staff is brilliant
Stayed in February 2024
Reviewed: 23 January 2024
Eliahu
IsraelEveryone was very friendly
Stayed in January 2024
Reviewed: 23 January 2024
Karen
South AfricaThe hotel is an old hotel which could do with a spruce up with a better reception and common areas.
the room booked was bigger than expected :-). The Staff were very helpful and friendly. The hotel was clean, and the location is excellent close to all the best areas in Cape town.
Stayed in January 2024
Reviewed: 20 December 2023
Dimakatso
South AfricaNothing.
It’s right by the beach. It’s safe. Especially for a family. I really like the kids play area here and how fun it makes the stay also for the kids. Really enjoyed their breakfast. The service was excellent. Very efficient and well thought processes. I’ll definitely come back here again with my family.
Stayed in December 2023
Reviewed: 3 December 2023
Nash
South AfricaThe hotel's system crashed and we had to ask reception to open for us each time we needed access to our room. I requested to be accommodated higher up as I was stationed on the ground floor and no effort was made to accommodate me at all.
Stayed in December 2023
Reviewed: 2 December 2023
Lukas
United KingdomOne significant problem was the malfunctioning power generator. This issue persisted for several days, resulting in complete power outages during load shedding periods. This not only caused inconvenience but also meant that essential services like lifts were non-operational. I felt that the hotel management could have addressed and resolved this problem more promptly and effectively. Additionally, an apology or compensation for the guests affected by this would have been appropriate. Another area of concern was the condition of the rooms. They appear somewhat outdated and would greatly benefit from a renovation. Furthermore, there was a persistent musty odor in the kitchen area, which made the stay less comfortable. This aspect, in particular, detracted from the overall quality of the accommodations.
The hotel's restaurant was a pleasant surprise. It offers a decent variety of excellent dishes, ensuring a delightful dining experience. Additionally, the hotel's location is highly advantageous, surrounded by a multitude of dining options, which adds to the convenience and enjoyment of staying here. One of the standout features of the hotel is its amazing view. This aspect alone significantly enhanced my overall experience. Furthermore, the breakfast offered at the hotel deserves special mention. With a wide range of options available, it catered to different tastes and preferences, making each morning a delightful start to the day. Lastly, the hotel's approach to transportation was notably commendable. Taxis were allowed into the guarded area of the hotel, enabling them to pick up guests directly at the door. This not only added a layer of safety but also a significant convenience, particularly for travellers new to the city.
Stayed in November 2023
Reviewed: 19 November 2023
Terisha
South AfricaCleanliness
Location
Stayed in November 2023
Reviewed: 16 November 2023
Cathryn
South AfricaThe bathrooms could really do with an update - they must be over 20 years old. And it would be nice to have pool loungers nearer to the pool area so that parents can relax and watch their kids, at present the pool loungers are in a separate, gated area away from the pool which makes no sense.
The pools are lovely and the rooms are spacious with beautiful views. The staff are friendly and helpful. The atmosphere around the pool area on Saturday afternoon was really good and I enjoyed the DJ. The gaming room was a huge hit with my kids too.
Stayed in November 2023
Reviewed: 9 November 2023
Faye
United KingdomWe used room services a couple of nights and they kept forgetting items we ordered.
Good value for money. Nice equipped room cleaned everyday. Staff was polite and happy to help. The tour desk was really helpful and organized a great day with a private driver to see that took us from Table Mountains all the way to Cape of Good Hope. The price wasn't expensive and Manie gave top class service.
Stayed in November 2023
Reviewed: 2 November 2023
Pozisa
South AfricaThe furniture is old, the hotel needs to upgrade, breakfast was nice but exactly the same everyday which i didn't like.
Staff were friendly and the view of the hotel is exceptional.
Stayed in October 2023
Reviewed: 26 October 2023
Chadwick
South Africabreakfast options seem to have deteriorated from the previous times l was there. it's now quite frugal
location
Stayed in October 2023
Reviewed: 22 October 2023
Zimbini
South AfricaI did not like renting the parking
I liked everything about about the hotel
Stayed in October 2023
Reviewed: 6 October 2023
Eugene
South AfricaOutdated furniture room 204. Had to wait for 2nd key card.3 adults were staying for 3 nights. Besides I own two units.had to book on booking.com
Location
Stayed in October 2023
Reviewed: 1 October 2023
Hannes
South AfricaSome of the lights in the unit kitchen didnt work, dont like the idea to pay R70 extra per night for parking even when you pay a fair amount for accommodation already.
Warm pool, cleanliness overall, free room upgrade-Thanx! Best beds and bedding.
Stayed in October 2023
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