100 Compensation Beach Road, 4420 Ballito, South Africa
#13 of 16 hotels in Ballito
Guests' ChoiceBased on 1505 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
9.1
Facilities
7.9
Staff
8.2
Value for money
7.7
Free WiFi
7.0
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End of dialog contentReviewed: 25 September 2024
Dirk
South AfricaThe doors and the hallways do not have enough headroom for me as I'm two meters tall.
Very friendly staff. Much to do on the property. Food availability on the property. Very good value for money!
Stayed in September 2024
Reviewed: 25 September 2024
Shaun
South Africacould not turn thr temperature up on the air-condition during the cold days.
Stayed in September 2024
Reviewed: 25 September 2024
Muhammad
South AfricaThey conducted maintenance to the room while we were staying there without our permission. The key room cards kept on delinking from the room. This happened about 5 times. The pools were not heated. This created a problem as we could not swim at all. The price of the jacuzzi was high. Best they charge per session , not per person. The room did have lack of maintenance as the walls was bubbling and discoloured around the bath.
Friendly staff , good facilities. The jacuzzi was good. Wifi all around the property which worked well.
Stayed in September 2024
Reviewed: 18 September 2024
Thokozani
South AfricaNone
Peaceful and have great stuff with super clean rooms
Stayed in September 2024
Reviewed: 17 September 2024
Nthute
South AfricaWe found the room dirty after checking in ..the next day we had to beg for our room to be cleaned…stayed for 3 nights and sheets were never changed.the cleaners were horrible….
The view was amazing
Stayed in September 2024
Reviewed: 14 September 2024
Desiree
South AfricaI have booked and stayed twice this year. I paid via eft every time, and send proof of payment via email. I never get a response from accounts department saying payment received. And then when i get to reception they never have my payment. I must re send again even yesterday on check out i had to email again… and i paid 4/8/2024before i came on holiday. Surely they can send a email saying thank you we received your payment and show it on your account?
Everything
Stayed in September 2024
Reviewed: 12 September 2024
Tsholofelo
South AfricaThere were no dishtowels or dishwashing liquid for the kitchen. Nor a broom or a mop, especially for when coming back from the beach. The place also not having any warm air in the aircon was displeasing.
The view of the place was amazing... The ground floor sea room view is the best! I would recommend. Loved that when you walk outside, the beach is right there. The staff was friendly and helpful and loved that all facilities were inside.
Stayed in September 2024
Reviewed: 11 September 2024
Nchindikwa
ZambiaThe elevators were unavailable for the 2 nights i was there
The room, the staff, the environment
Stayed in September 2024
Reviewed: 9 September 2024
Sampson
South AfricaWe wake up very early and tea/coffee was only available after 7,it would be nice to have a bit of fresh milk in the room to have tea as we wake up.
We loved our stay, the staff was exceptionally friendly, the food was great (the pizza is unreal!). The bed was super comfy and the shower was Awesome. Thank you for an amazing first stay in a hotel, we will definitely be back
Stayed in September 2024
Reviewed: 8 September 2024
Sithole
South AfricaThe food Waitrons service I couldn't even get toast with my breakfast
My room The sea view Facilities Access to daily activities via WhatsApp The spa
Stayed in September 2024
Reviewed: 6 September 2024
Andiswa
South AfricaThe inside corridors. The reception area and sun beds could do with an upgrade.
Looove the location, beach front, loved my beach walks and the sound of the sea at night 🥰Loved the pool and pool area, the lights and palm tree views are absolutely stunning at night. Nice bathrooms the rooms look renovated & modern which is nice. Slept with our door open and woke up to some monkeys in the room that was very funny surprise 😆🤭(a warning to others to take note of the monkeys) actually nice 😊 the waiters were very friendly infact all the staff cleaning and maintenance and kitchen. Very lovely people
Stayed in August 2024
Reviewed: 3 September 2024
Shenine
South Africax2 Very very small milk, x2 coffees and x4 Tea Which we had only for 5 nights of stays? 🤔 Solution: Would be nice if guests could receive those amounts everyday of their stay but with more milk.
We enjoyed our room and sea view. The drinks were amazing.
Stayed in September 2024
Reviewed: 2 September 2024
Donovan
South AfricaJust my opinion, the walkway to the room is a bit odd.
All your needs are close by!
Stayed in September 2024
Reviewed: 2 September 2024
Mothibi
South AfricaThe veranda at room 109 we didn’t have privacy at all from other guests also the way they serve breakfast., just wish they have buffet, when we checked in at the reception they didn’t tell us where to eat breakfast,also the way I struggled about payment issue before i checked in., they don’t treat guests who booked with booking.com good I struggle to get hold of the people who work with online booking for 2 weeks before my check in,to update my payment on their system
Private beach and the property has all good restaurants and spa facilities and the staff where treating guests good also the place is clean
Stayed in September 2024
Reviewed: 31 August 2024
Maria
South AfricaNoisy people walking past
View was excellent
Stayed in August 2024
Reviewed: 27 August 2024
Roux
South AfricaSome upgrades in the passages and staircases would not go amiss
Location very good, room was lovely, loved the prawn special at the restaurant
Stayed in August 2024
Reviewed: 24 August 2024
Thamane
South AfricaNo coffee
The view
Stayed in July 2024
Reviewed: 23 August 2024
Kish
South AfricaYou have to wait a long time for service.
Something for all ages
Stayed in August 2024
Reviewed: 20 August 2024
Taylor
South Africa3pm check-in is too late; reception could do with an extra pair of hands. room 608 very noisy outside in the morning, passage side.
a bit small but had everything we needed. Love the new restaurant/ bar overlooking the sea.
Stayed in August 2024
Reviewed: 17 August 2024
Griesel
South AfricaPoor room maintenance
Friendly staff
Stayed in August 2024
Reviewed: 17 August 2024
Jan
South AfricaThey did not replace coffee/tee/sugar in the rooms
Very friendly staff
Stayed in August 2024
Reviewed: 14 August 2024
Farhaan
South AfricaThe view
Stayed in August 2024
Reviewed: 14 August 2024
Barbara
South AfricaThe staff at the restaurants needs training on customer service. Speed point availability was a problem. The spa service can be improved. Manicure and pedicure without polish is bad. Even when I paid extra for polish it was poorly done. I did not like to stay on level 1. I felt trapped in the unit because on the verandah, you are exposed to the public - no privacy.
To be close to the beach was amazing. The restaurants at La Montagne was convenient. Loved that there was a Spa on the premises. The unit was comfortable.
Stayed in August 2024
Reviewed: 14 August 2024
Ranay
South AfricaCleaning service need more staff
Excellent location, stunning views. Love the resort!
Stayed in August 2024
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