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Reviews of First Group La Montagne 3 stars

100 Compensation Beach Road, 4420 Ballito, South Africa

#13 of 16 hotels in Ballito

Guests' Choice

Review score

Based on 1505 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.1

  • Facilities

    7.9

  • Staff

    8.2

  • Value for money

    7.7

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 25 September 2024

    9.0
    Very nice relaxing stay
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 8 nights
    • Submitted via mobile

    The doors and the hallways do not have enough headroom for me as I'm two meters tall.

    Very friendly staff. Much to do on the property. Food availability on the property. Very good value for money!

    Stayed in September 2024

  • Reviewed: 25 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    could not turn thr temperature up on the air-condition during the cold days.

    Stayed in September 2024

  • Reviewed: 25 September 2024

    6.0
    Overall the experience was good and would love to stay again.
    • Leisure trip
    • Family with young children
    • Hotel Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    They conducted maintenance to the room while we were staying there without our permission. The key room cards kept on delinking from the room. This happened about 5 times. The pools were not heated. This created a problem as we could not swim at all. The price of the jacuzzi was high. Best they charge per session , not per person. The room did have lack of maintenance as the walls was bubbling and discoloured around the bath.

    Friendly staff , good facilities. The jacuzzi was good. Wifi all around the property which worked well.

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    It was amazing had great time
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    None

    Peaceful and have great stuff with super clean rooms

    Stayed in September 2024

  • Reviewed: 17 September 2024

    7.0
    Stay was amazing besides begging for the room to be cleaned
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    We found the room dirty after checking in ..the next day we had to beg for our room to be cleaned…stayed for 3 nights and sheets were never changed.the cleaners were horrible….

    The view was amazing

    Stayed in September 2024

  • Reviewed: 14 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    I have booked and stayed twice this year. I paid via eft every time, and send proof of payment via email. I never get a response from accounts department saying payment received. And then when i get to reception they never have my payment. I must re send again even yesterday on check out i had to email again… and i paid 4/8/2024before i came on holiday. Surely they can send a email saying thank you we received your payment and show it on your account?

    Everything

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    It was a very pleasant stay at La Montagne!
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 3 nights

    There were no dishtowels or dishwashing liquid for the kitchen. Nor a broom or a mop, especially for when coming back from the beach. The place also not having any warm air in the aircon was displeasing.

    The view of the place was amazing... The ground floor sea room view is the best! I would recommend. Loved that when you walk outside, the beach is right there. The staff was friendly and helpful and loved that all facilities were inside.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Very good
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    The elevators were unavailable for the 2 nights i was there

    The room, the staff, the environment

    Stayed in September 2024

  • Reviewed: 9 September 2024

    8.0
    We felt extremely well looked after.
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    We wake up very early and tea/coffee was only available after 7,it would be nice to have a bit of fresh milk in the room to have tea as we wake up.

    We loved our stay, the staff was exceptionally friendly, the food was great (the pizza is unreal!). The bed was super comfy and the shower was Awesome. Thank you for an amazing first stay in a hotel, we will definitely be back

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Hotel Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The food Waitrons service I couldn't even get toast with my breakfast

    My room The sea view Facilities Access to daily activities via WhatsApp The spa

    Stayed in September 2024

  • Reviewed: 6 September 2024

    8.0
    Very nice stay. Lovely lovely lovely! 🤗
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    The inside corridors. The reception area and sun beds could do with an upgrade.

    Looove the location, beach front, loved my beach walks and the sound of the sea at night 🥰Loved the pool and pool area, the lights and palm tree views are absolutely stunning at night. Nice bathrooms the rooms look renovated & modern which is nice. Slept with our door open and woke up to some monkeys in the room that was very funny surprise 😆🤭(a warning to others to take note of the monkeys) actually nice 😊 the waiters were very friendly infact all the staff cleaning and maintenance and kitchen. Very lovely people

    Stayed in August 2024

  • Reviewed: 3 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    x2 Very very small milk, x2 coffees and x4 Tea Which we had only for 5 nights of stays? 🤔 Solution: Would be nice if guests could receive those amounts everyday of their stay but with more milk.

    We enjoyed our room and sea view. The drinks were amazing.

    Stayed in September 2024

  • Reviewed: 2 September 2024

    9.0
    Great service and friendly staff!
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Just my opinion, the walkway to the room is a bit odd.

    All your needs are close by!

    Stayed in September 2024

  • Reviewed: 2 September 2024

    7.0
    I would love to go back but next time can they let us know wich floor i,m going to stay
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The veranda at room 109 we didn’t have privacy at all from other guests also the way they serve breakfast., just wish they have buffet, when we checked in at the reception they didn’t tell us where to eat breakfast,also the way I struggled about payment issue before i checked in., they don’t treat guests who booked with booking.com good I struggle to get hold of the people who work with online booking for 2 weeks before my check in,to update my payment on their system

    Private beach and the property has all good restaurants and spa facilities and the staff where treating guests good also the place is clean

    Stayed in September 2024

  • Reviewed: 31 August 2024

    9.0
    Overall good
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 7 nights

    Noisy people walking past

    View was excellent

    Stayed in August 2024

  • Reviewed: 27 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Hotel Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Some upgrades in the passages and staircases would not go amiss

    Location very good, room was lovely, loved the prawn special at the restaurant

    Stayed in August 2024

  • Reviewed: 24 August 2024

    8.0
    It was good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    No coffee

    The view

    Stayed in July 2024

  • Reviewed: 23 August 2024

    8.0
    Amazing, relaxing stay
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    You have to wait a long time for service.

    Something for all ages

    Stayed in August 2024

  • Reviewed: 20 August 2024

    7.0
    it as vey nice overall .
    • Business trip
    • Couple
    • Standard Studio
    • Stayed 1 night

    3pm check-in is too late; reception could do with an extra pair of hands. room 608 very noisy outside in the morning, passage side.

    a bit small but had everything we needed. Love the new restaurant/ bar overlooking the sea.

    Stayed in August 2024

  • Reviewed: 17 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 5 nights
    • Submitted via mobile

    Poor room maintenance

    Friendly staff

    Stayed in August 2024

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Business trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    They did not replace coffee/tee/sugar in the rooms

    Very friendly staff

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    The view

    Stayed in August 2024

  • Reviewed: 14 August 2024

    7.0
    Long weekend stay
    • Leisure trip
    • Couple
    • 2 Bedroom Sea View Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The staff at the restaurants needs training on customer service. Speed point availability was a problem. The spa service can be improved. Manicure and pedicure without polish is bad. Even when I paid extra for polish it was poorly done. I did not like to stay on level 1. I felt trapped in the unit because on the verandah, you are exposed to the public - no privacy.

    To be close to the beach was amazing. The restaurants at La Montagne was convenient. Loved that there was a Spa on the premises. The unit was comfortable.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights

    Cleaning service need more staff

    Excellent location, stunning views. Love the resort!

    Stayed in August 2024

Showing 1 – 25

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