35-37 Ma May, Hoan Kiem, Hanoi, Vietnam
#692 of 882 hotels in Hanoi
Guests' ChoiceBased on 181 hotel reviews
7.3Cleanliness
7.6
Comfort
7.5
Location
8.3
Facilities
7.6
Staff
8.5
Value for money
7.7
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Nikoletta
GreeceThe photos of the hotel are better than reality, They charged me 8% more than the price, which I have reserved in booking.com. They claimed that they are obliged to add the VAT which is not mentioned in booking.com
Good location just in the center, noisy but interesting because you feel the vibes of the city.
Stayed in April 2024
Reviewed: May 3, 2024
John
VietnamBalcony could do with a good clean and some basic outdoor furniture.
Good location, friendly & helpful staff that were very happy to assist with travel recommendations and planning. At this hotel I had a couple of the best massages that I received during my time in Hanoi, Vietnam. Cannot rate the breakfast as I only grabbed a banana on a couple of days. Free wifi was reliable.
Stayed in April 2024
Reviewed: April 21, 2024
Martin
SwitzerlandOur room did not have any window
Location in the heart of Hanoi
Stayed in April 2024
Reviewed: January 20, 2024
Khandaker
CanadaThe room itself didn't have any mirrors or wardrobes which made things a little difficult, and the wifi was a bit slow.
The location was perfect, right in the middle of Old Quarter, with lots of shops and restaurants just outside its doors. The staff were very friendly and cooperative as well.
Stayed in January 2024
Reviewed: January 8, 2024
Family
VietnamIt is located in the hub of old quarter and is quite noisy until 5 am.
We enjoyed the breakfast.The staff were very helpful and friendly. They helped book a day trip to Nihn Binh at a reasonable price. They helped make everything easy for us. We really appreciated their help
Stayed in January 2024
Reviewed: November 16, 2023
Verônica
SwitzerlandDon’t expect much of the breakfast, it has nothing to do with a 4-star hotel. Unfortunately I underestimated the comments about being in the noisiest area of the old quarter. Even using earplugs I could hear the extremely loud night club music until 3 AM. The staff warned us about it when checking-in and offered us a “quieter” room.
The reception staff is friendly and welcoming.
Stayed in October 2023
Reviewed: October 7, 2023
Nichlas
DenmarkIt was right in the middle of a party street, meaning that when we stayed Saturday night on arrival in a room between 2 clubs, it was hard to sleep for the noise. They were kind enough to move us to another room our 2 following nights here, with less noise but still some from the street. Think twice if you are a light sleeper, otherwise a great place! 👍
Walking distance to everywhere in the center and large comfortable beds.
Stayed in October 2023
Reviewed: September 26, 2023
Md
BangladeshThey should upgrade the room and increase the breakfast iteams
Breakfast is normal.
Stayed in September 2023
Reviewed: September 26, 2023
Kevin
FranceArea a little bit noisy but not the fault of the hostel
Very good location, Breakfast amazing, Very friendly staff
Stayed in September 2023
Reviewed: September 11, 2023
Charesse
PhilippinesIt is also the location, because it has a club just really beside the building, so we weren't able to sleep well because of the noise.
The staff are very welcoming. Location-wise: near the fun area (this is only good if you're looking for fun like drinking or clubbing)
Stayed in September 2023
Reviewed: September 4, 2023
Tsareena
United KingdomBreakfast was disappointing.
Very friendly staff.
Stayed in September 2023
Reviewed: September 1, 2023
Saif
BangladeshToo Much Noisy.
Location
Stayed in August 2023
Reviewed: August 30, 2023
Tor
PhilippinesGood breakfast, Good location
Stayed in August 2023
Reviewed: August 21, 2023
Sugam
IndiaCleanliness was not on point. Bedsheets had stains and bathtub was found not clean from previous day. Buffet did not have vegan options apart from some steamed vegetables.
The staff was friendly and cooperative. Location was very good. If you have issue with loud music, then better to avoid this hotel.
Stayed in August 2023
Reviewed: August 7, 2023
Nhung(rosie)
SingaporeA bit noisy around
I like hotel’s breakfast most
Stayed in July 2023
Reviewed: July 28, 2023
Da
GermanyCentral location. Stayed for only one night. Value for money is good. It is indeed a little noisy as the other reviews say. But that is to be expected when you stay in this location imo :)
Stayed in July 2023
Reviewed: July 27, 2023
Misel
SloveniaOur room had no window.
Very friendly staff. The receptionist was wonderful. Really accommodating, very helpful and caring. Would come back just because of him 😄.
Stayed in July 2023
Reviewed: May 23, 2023
Nga
Francethe hotel is very close to the bus station
Stayed in April 2023
Reviewed: May 17, 2023
Neha
Indiaall good about it.
the location of the hotel was good. Also the room is very spacious.
Stayed in May 2023
Reviewed: May 12, 2023
Nevilkumar
IndiaToo much noise in the night from Pubs nearby, hotel staff has informed already in advance but different to have peaceful sleep in the night.
Overall good stay, Staff are supportive and helpful with guidance on tour.
Stayed in May 2023
Reviewed: May 10, 2023
Elisa
United KingdomRight in the heart of Hanoi old quarters which is super convenient, you've got everything you need at your doorstep... only if you don't mind loud music until 3/4 in the morning. But the staff is very accommodating and they will try to give you the quieter room possible.
Stayed in April 2023
Reviewed: May 9, 2023
Chau
Bhutantoo close to the noisy bars
Stayed in April 2023
Reviewed: May 7, 2023
Millie
United Kingdomwhen we arrived we were told the room we booked wasn’t available so we had been given a ‘free upgrade’ but this room was on the first floor at the front so was extremely noisy with music from the nightclub next door and the street.The staff were honest about the noise when checking in it but was just annoying as we would have much rather had the original room we booked or even a smaller one if it was quieter but apparently no other rooms were available.
Super modern and great value for money.Great location with everything in walking distance
Stayed in May 2023
Reviewed: May 7, 2023
Renata
United KingdomI personally haven't really been bothered by loud noise from outside but some people might not be fond of that. I still greatly enjoyed my stay :)
The hotel is conveniently located in the centre of the old quarter so a plethora of shops, restaurants and the like are just around the corner. However, the highlight of my stay was the staff who made me feel extremely welcome from start to finish. Treated me more like a friend than a stranger/guest :) All the staff is extremely helpful when it comes to recommending places to eat, finding your way around or just accommodating the needs of such a demanding guest like myself :D Plus it's on the cheap side :) Highly recommend this hotel :)
Stayed in April 2023
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