Facilities and restaurants were closed or had very short hours; no water activities available during stay. Price was high for experience

Great breakfast, good location. Friendly staff

Stayed in September 2024

Expensive to eat and mosquitoes awful but insect spray provided.

Staff, facilities, room, food all god

Stayed in November 2024

It was our decision to travel during a low/off tourist season however, the value for price did not meet our expectations. Oceanfront room was def not worth the price plus additional VERY high "taxes and fees". Very basic/standard room. Landscaping off balcony seemed neglected. All water activities were suspended during our stay and other land activities were an additional charge. Shortened restaurant hours limited food options.

Good breakfast with a variety of choices, friendly staff. Great location!

Stayed in September 2024

The options as a vegetarian

The eggs

Stayed in June 2024

The most beautiful, clean, picturesque location on the entire island of St Croix.

Stayed in June 2024

Can’t think of anything

It was great with a variation each morning. The service , food, and the view of the ocean were awesome.

Stayed in April 2024

They could use more dining options.

Great views

Stayed in March 2024

It appears that much of the island is short staffed so expect a delay in getting your room. All restaurants are booked so reservations are a must but actually connecting with a restaurant (not on property) is difficult. Thankfully the restaurants on property are good - just make reservations before you arrive.

The setting is beautiful. The beach and grounds are great. The view from any room or restaurant is memorable. A perfect place to relax and enjoy the near perfect weather conditions.

Stayed in March 2024

$133 per night "energy surcharge", broken equipment in gym.

Great location, nice rooms, great for beach, tennis and golf, great breakfast buffet, very friendly and attentive staff.

Stayed in March 2024

More variety on dinner menu.

Value. Access to clean, quiet beaches. Variety of activities. Friendly staff. Outstanding breakfast.

Stayed in March 2024

We reserved one of the deluxe oceanfront rooms which was fairly expensive and I have to say we were disappointed. The room was dark even with every light on. The view was more of the pool than the ocean and 2 beach recliners for the outside seating. The only towel rack in the bathroom is on the opposite wall from the shower so u have to walk across the room to get your towel or I guess lay it on the floor.. a hook right by the shower would be a very inexpensive fix. The shower is a small tub/ shower combo, I really expected more for this price point. The tv channels are very limited especially since half of them have a loud buzzing noise and no Netflix app. The toilet had to be flushed at least twice to work. Our first night the a/c was so noisy we couldn’t sleep so they were very helpful and upgraded us to another room. I wish they had tables at the beach to put your drinks on. The included breakfast was nice but food just ok.

The location is great and the property very nice and well maintained . Nice beaches that were raked daily and Clear water for snorkeling. The staff is very friendly and willing to help.

Stayed in February 2024

The hostess in Mermaid restaurant was not v nice. We had a reservation for a dinner on Tuesday night, it was made a few days in advance. She offerred us the worst table in the back of the restaurant, next to the entrace to the kitchen, no air flow. People with no reservation were seated in the prime locatoins. She made a big deal, when we asked to be seated in a better place with the view outside.

Great food, wonderful beaches and perfect place to stay.

Stayed in December 2023

More music at the beach in conjunction with the Mermaid beach side bar.

Breakfast buffet was superb, daily! Great way to start every day.

Stayed in July 2023

Many of the staff need basic service training. Food and beverage usually took 30 or more minutes to arrive and there was almost no followup. The GM seemed lost and not in control. Usually tough to get a cocktail. Food was 5-star price and 3-star quality.

The rooms in the main house, the view, the property. Food and beverage manager and one waiter were attentive. On-property transportation was great, especially drivers. Golf course was good, despite dry conditions and consistent winds.

Stayed in February 2023

Beach

Stayed in October 2022

We have zero complaints other than it would be nice for the resort to be all inclusive.

We loved the ambiance of the resort and the ability to relax. The added bonus is that this place is in paradise. The staff was more than hospitable and friendly.

Stayed in June 2022

I didn’t like that we had to go home and couldn’t stay longer.

The location was beautiful, private and quiet. It was our first trip without our deceased son. We honored his birthday while in St. Croix. The staff and accommodations at The Buccaneer were amazing.

Stayed in March 2022

The back door of my room had to be forced open and the molding broke. The staff promptly fixed it.

Beautiful beach front however being on a tropical island I would expect to see lush gardens everywhere for that is typical on every other tropical resort that I had visited in the past. Here there was plenty of weeds and the grass on the property was brown from lack of water.

Stayed in May 2022

They were under staffed so things like food/drinks took longer than usual and some locations (Grotto) weren’t open at all. We were also given the wrong category of room.

The beaches are gorgeous, the grotto pool is very nice. The food was decent and the staff was fairly friendly. it wasn’t overcrowded either.

Stayed in April 2022

Only one of their restaurants was open. They clearly did not have a handle on dinner service at all. when a reservation was made at times they took as long as an hour beyond the scheduled time to seat you. Food was very expensive. I don’t mind paying as long as the service and food quality match the price. It did not. The complimentary breakfast buffet was fair. However with only one restaurant available on-site with very high prices and a major ordeal to be seated we felt a bit of food insecurity as the property is a car ride to any other alternatives offsite. Highly recommend renting a car if you stay here. Other then that it is truly spectacular.

beautiful location. comfortable accommodations.

Stayed in February 2022

for the price, needs to be better groomed - grass in better shape, neater, construction materials better hidden

beautiful spot, views; always love the breakfast on the terrace

Stayed in January 2022

No microwave in suite

The breakfast and staff were amazing

Stayed in December 2021

Unfortunately, you have no control over the insects on the beach. But the beach was beautiful.

The breakfast was exceptional and the staff was very attentive.

Stayed in September 2024

Our room's A/C was not working well, which is kind of a big deal compared to how much we paid per night. That might also explain why we had more insect bites as we slept. We made a comment to the front desk with no feedback, and did another comment as we checked out. They simply said "oh sorry about that".

Stayed in August 2024