11-4 Contant/Crown Mountain Rd., 00802 Charlotte Amalie, US Virgin Islands
Based on 28 hotel reviews
6.3Cleanliness
6.5
Comfort
6.8
Location
7.1
Facilities
6.3
Staff
8.5
Value for money
6.4
Free WiFi
6.2
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Showing 1 – 25
Reviewed: 24 July 2023
Cristiana
CanadaCleanliness could be improved.
It’s a very convenient place, close to the airport, perfect for a quick transit. Provides enough room, working AC, clean sheets, hot shower and a decent bed, which is all a traveler needs. The manager, Deb, is one of the kindest and friendliest humans I’ve ever met. She tried everything to make our stay pleasant and help us in any way we needed.
Stayed in July 2023
Reviewed: 11 October 2022
Prentice
Abkhazia, GeorgiaThe view .. Just being up there was everything.. Peaceful ..
Stayed in October 2022
Reviewed: 17 March 2022
Kimberley
United StatesThe fact that the place is costly and there are old furnitures. Its modern time the coach the bed and the stove needs to be replaced. The place could use a little renovation. The room needed to be dust out before we arrived. The rags and towels definitely needs replacing. As for stay, I understand that there are certain times for check out but don't rush us if the time is close and don't kick us out if we go 10 min over.
The view was nice. The place wasn't far from the airport.
Stayed in March 2022
Reviewed: 15 March 2022
Philippa
United Statesit is scruffy, and feels very rundown. the shower upstairs didn’t work and downstairs was cold only.
it is clean
Stayed in March 2022
Reviewed: 25 February 2022
Travis
United StatesThe walls are thin and I could hear everything the people said in adjacent rooms. Also, the neighbors on the street below were very loud at one point.
It was spacious, clean and comfortable for a solo traveler. The staff was very friendly and accommodating.
Stayed in February 2022
Reviewed: 20 February 2022
Mark
United KingdomThe room was very basic, which we expected from seeing the online photos, but it was not as clean as it could be. The bed was extremely noisy as it has the old metal springs support, so hard to move without making a lot of noise. The area was hit badly with recent hurricanes, so we understood it would be basic and so happy to pay the price, but the fact it was not clean was the biggest disappointment. We got to the hotel minutes before reception closed at 6pm and I was not able to contact anyone afterwards as our cell phone won't connect. That said, it was a guesthouse and not a hotel, so we understand there may be a few issues, which may have been easily overcome if there was more time between checking in and seeing the room.
The location was good and when you work out the taxis, getting around was easy and the view was good.
Stayed in February 2022
Reviewed: 15 November 2021
Elemena
United Statesthe faucet in the bathroom hot and cold was not working properly. the pull out sofa was too small, and I couldn’t get no towels when I wanted.
the view
Stayed in November 2021
Reviewed: 23 May 2024
Brennan
United StatesNot much to dislike. Chickens could get a little noisy and there aren't any stores or restaurants in easy walking distance. But if you have transportation, it's a non-issue.
Booked this place after another booking fell through. Was a little nervous after reading some reviews but this place turned out to be an absolute gem. Great hot water, room and staff who were very helpful. Older property but felt like a cozy older house. Clean. Great views. Fully equipped room with full fridge and stove. I would book this again.
Stayed in May 2024
Reviewed: 3 April 2023
Allan
Puerto RicoA better Bed
Friendly Staff nice view
Stayed in March 2023
Reviewed: 25 March 2023
Barbara
United StatesFor one night it was fine but probably not confortable enough for more nights.
This guesthouse has a wonderful view overlooking the harbor and could be much nicer with just a few inexpensive improvements. The pillows definitely needed replacing. The sheets were left on the couch bed and when pulled out were quite dirty. We didn't see any bugs but there were control containers all over the apartment so if a pest company came in occasionally I think that would make a huge difference.
Stayed in March 2023
Reviewed: 10 July 2022
Jacqueline
United StatesBathroom
Q 1st
Stayed in June 2022
Reviewed: 29 June 2022
Boogn1sh
United StatesFantastic customer service.
Stayed in June 2022
Reviewed: 1 May 2022
Pamela
United StatesThe rooms were outdated and I thought the cost was too much for this property. they didn’t have any amenities such as shuttle service to the grocery store down the mountain. there was no way for us to walk down the mountain to get food so we had to taxi up and down. They had rats in the trash receptacle and that was disgusting.
I liked that I could see the ocean.
Stayed in March 2022
Reviewed: 25 April 2022
Billie
United StatesThe beds were not at all comfortable. The property was too far from town and any attractions without having rented a vehicle. However this was stated in the property description, but when you are without a vehicle things are much further away than you realize and cabs are expensive. I do not recommend the cab company the office recommended, he was very rude and hung up on us.
The staff was friendly and happy to assist anytime we needed anything. It was nice that there was a bbq grill and pool on the property. We took advantage of both of both of them multiple times. The view from our balcony was very nice.
Stayed in April 2022
Reviewed: 20 April 2022
Michael
United StatesThe location was such that it was difficult to walk from it to the town center - had to walk on a road with trafic
Stayed in April 2022
Reviewed: 23 March 2022
Uzair
United StatesI was quite shocked to find that the linen on the bed was not clean. Some of the towels were not clean. The sofa was not clean. Had to ask for new sheets and a sheet to be placed over the sofa so that it could be used. Problem with mosquitos in the room. Sliding door on the wardrobe was falling off. Sound from the neighboring rooms carried easily through to my room and was quite disturbing. Parking was tight at times as there was limited space. Some of the steps on the property need urgent repair and are a trip hazard. The property is quite dated and needs serious attention.
View from the property.
Stayed in March 2022
Reviewed: 28 February 2022
John
United StatesThey need to advertised that the facility is in disarray and that all amenities are available.
Pool was out of order, facilities were dinghy and severely outdated.definitely not work the $4,000 they were trying to get for my stay
Stayed in February 2022
Reviewed: 28 August 2023
Anonymous
United StatesHard to park and turn car around. Shower knobs did not work.
Great view! AC in bedroom
Stayed in August 2023
Reviewed: 11 July 2023
Hodge
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 15 May 2023
Shawn
CanadaThere are no comments available for this review
Stayed in April 2023
Reviewed: 9 May 2023
Anthony
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 3 March 2023
Monalisa
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 4 March 2022
Curt
UK Virgin IslandsThere are no comments available for this review
Stayed in February 2022
Reviewed: 23 February 2022
Alhagie
CanadaThere are no comments available for this review
Stayed in February 2022
Reviewed: 23 December 2021
Natasha
Abkhazia, GeorgiaThere are no comments available for this review
Stayed in December 2021
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