Rambla Republica de Mexico s/n, Carrasco, 11500 Montevideo, Uruguay
#29 of 84 hotels in Montevideo
Guests' ChoiceBased on 120 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.6
Staff
8.7
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 31 August 2024
Cheshire
United KingdomThirty minutes drive from central Montevideo. Spa had a drain smell and the pool was cool/ cold. Bad service in the bar so we moved to the dining room. See earlier positive comment..
Lovely location in Carrasco neighborhood. Felt very safe plus there were lots of nice restaurants just five minutes away. Dining room staff very helpful on our one and only dinner in the hotel. The cleaning of our room was very good. Beach right outside which was lovely to walk along.
Stayed in August 2024
Reviewed: 23 August 2024
Agustin
UruguayThe rooms shows the passage of time, which is normal for such historic place, but small details (paint, dirty rugs) the keys (cards) didn't work properly and they need to be remagintized.
I think the restaurant is an unique place, I was good dishes and does put a nice atmosphere of elegance.
Stayed in July 2024
Reviewed: 22 July 2024
Christian
ParaguayThe young gentleman from Sweden who welcomed us and helped us with our luggage was very friendly. The staff at the reception was helpful. The rest of the staff wasn’t that friendly and service during breakfast I would say did not reflect the standard of a 5-Star hotel (nor the prices).
Excellent location, beautiful building, nice view, plenty of options for breakfast.
Stayed in July 2024
Reviewed: 6 June 2024
Sandra
BrazilThe service room related. For 2 days they did no clean properly the room and did not replace amenities. They also did not provide room service requested. After one hour complaining about the waiting time they realized the order was never placed. Also the requests took a long time to be delivered. To apologize they offer me a dessert dish in the room.
The building is fabulous. The room was nice.
Stayed in June 2024
Reviewed: 19 May 2024
Valeria
ArgentinaNothing
Excellent breakfast!!!
Stayed in March 2024
Reviewed: 3 March 2024
Ana
BrazilThe bathroom shower area was open concept so one should bear that in mind before booking.
The facilities were good and the staff were very friendly and attentive. They were able to book us a transfer and a rental car on very short notice.
Stayed in February 2024
Reviewed: 19 February 2024
Bettina
United StatesService at breakfast was hit or miss, mostly miss, had to ask for everything multiple times
The beautiful architecture
Stayed in February 2024
Reviewed: 18 February 2024
Millah
United KingdomDon’t eat dinner in the hotel. Not only is the food not as good but you do not get the tax back as you do in the local restaurants so it’s much more expensive.
Very stylish hotel with very friendly check in staff (shame about the guys who did check out!) and parking valet porters. Good buffet breakfast with a wide spread plus you can order freshly cooked items. Room was spacious with a fantastic view of the beach opposite. The main hall is very elegant with beautiful flowers. The neighbourhood is great with a good range of restaurants and shops on the doorstep. Also lovely inside/outside swimming pool
Stayed in February 2024
Reviewed: 12 December 2023
Aleksandra
United KingdomThe area is very quiet. One night was more than enough for me. You can’t really swim here but the beach is spacious and clean
Really lovely hotel. The building is impressive. Rooms outdated but clean and had all you need. The area is quiet and there’s a street with plenty of shops and restaurants behind the hotel.
Stayed in December 2023
Reviewed: 5 December 2023
Ana
NetherlandsI would invest in a bigger gym with more items and machines rather than having two saunas. It was the only hotel where there was a person at the entrance but he rarely opened the door - unless you were carrying bags. Only one did it all the time. I didn’t catch his name but you were a real pro - thank you! I find that weird - why are you there? For decoration? 😅 I would be extra careful in the rooms - make sure you keep expensive items secured and locked. The breakfast was okay - not so delicious.
The atmosphere, the style, location and overall friendliness of the staff. Always helpful and attentive. The restaurant for lunch was delicious. The sauna is spacious and nice so is the pool.
Stayed in December 2023
Reviewed: 18 April 2023
Francesco
United Arab Emiratesbreakfast
style
Stayed in April 2023
Reviewed: 14 March 2023
Christine
AustraliaThe indoor pool and spa area smelt bad and heated pool needed a clean. Room service was an impossible feat. You rang a number, automated message was given in English. (great if you speak English, but what if you don't?) However even with English and following the prompts, the IVR sent me into a loop and was never answered. This was very frustrating for us and the Hotel missed out on 3 Adult dinners worth $100-$150 US dollars.
Breakfast was great. Location the absolute best. What a beautiful piece of Architecture. It made us happy to see such an iconic building finally being preserved and looked after. The views from the balconies are wonderful.
Stayed in December 2022
Reviewed: 7 January 2023
Seba
Argentinano complaints
amazing breakfast. The set up of the dinning room is very convenient.
Stayed in October 2022
Reviewed: 23 December 2022
Amanda
United Kingdomterrible pillows
beautiful building, nice rooms, comfortable bed
Stayed in December 2022
Reviewed: 1 December 2022
Eugenio
United Statesnot 24hs room service.
Stayed in November 2022
Reviewed: 15 November 2022
João
BrazilCleaning was not ok … lots of dust all around the bedroom!
Best location in Town! Carrasco is the finest neighborhood in Montevideo! The Hotel itself is a touristic point … gorgeous building in front of “Rambla”! Marvelous!
Stayed in November 2022
Reviewed: 1 November 2022
Leslie
United StatesThe bed was way too firm and hard. We had to ask three times for someone to come and bring us extra quilts to add padding underneath the sheets
Beautiful hotel in a great location close to the village with nice shopping and great restaurant choices
Stayed in October 2022
Reviewed: 23 October 2022
Margret
GermanyWe expected and old-style grand hotel. Which was true for the building and the common areas. However the rooms were renovated in a modern, darkish, business-hotel manner style with no individual flair. The location is a long way from the old city. you need a car to get around.
Stayed in October 2022
Reviewed: 27 August 2022
Georgia
GreeceThat the bar closes at 22:00, really a pity! It is a very beautiful place for a last drink
The location and the facilities
Stayed in August 2022
Reviewed: 30 July 2022
Timothy
United Arab EmiratesLocation, spa, gym, breakfast.
Stayed in July 2022
Reviewed: 18 March 2022
Ira
United Statesthe reservation manager was less than gracious; the check in/concierge staff was not well trained; the dinner food was at best average (they could do with a new chef)
it’s a lovely hotel across from the beach. the room was quite comfortable, and the gym had good equipment.
Stayed in March 2022
Reviewed: 15 March 2022
Duncan
United KingdomJust a bit far out from the centre of Montevideo.
Excellent staff, ambience, rooms, restaurant and spa facilities. Beautifully placed on the beach which wasn't too busy and in a very beautiful area.
Stayed in March 2022
Reviewed: 13 March 2022
Ira
United Statesa hotel like this needs a better Chef in the dining room. both my dinners in the hotel were fair at best. breakfasts were fine. the reservation manager was not accommodating nor very nice.
the hotel itself is lovely and the location across from the sea is great.
Stayed in March 2022
Reviewed: 26 January 2022
Mariana
JapanThe chef Maximiliano Matsumoto is amazing. The food is worth the stay.
Stayed in December 2021
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