Well, what I didn't like was how the frig looked dirty with that stainless steel. We first thought it was dirty, but after cleaning it ourselves, we found that it was rust that we were looking at. And the first room we were assigned to have a terrible smell, the phone didn't work, and the TV didn't either. The second room was allot better, but it didn't have a lock on the inside to lock the door when we were asleep. But Justin at the front desk, did an excellent job doing what he could to make our stay better.

I love that it was centrally located and surrounded by many restaurants. And access to the interstate was very easy.

Stayed in May 2024

We had to switch rooms because our shower door wouldn’t closed and our tv was working off and on

I liked the location

Stayed in February 2024

Location

Stayed in January 2024

N/A

The location and size of the room.

Stayed in October 2023

Bathroom wasn’t good

Location was great, near many restaurants and stores.

Stayed in September 2023

The pool was closed and we were told we had to go across the street to the Hilton to get in the pool. This was a no no and an inconvenience to us

I thought grits would be good for the breakfast

Stayed in July 2023

nothing

it was very friendly

Stayed in March 2023

The pillows are horrible

Mostly everything

Stayed in January 2023

the all night slamming of doors and people running around talking extremely loud at 11 at night into the wee hours of the morning

Location and cleanliness

Stayed in April 2022

Did not eat

Stayed in December 2021

Everything about the property was good.

Nice and clean location.

Stayed in September 2021

In the process of remodeling. Our room had lots of holes in the walls, burnt lights and was not very clean. Ice machine was out of order. Too much mess for the high rate. I was disappointed.

Great location and lobby smelled very pleasant!

Stayed in September 2024

NOT A RESTAURANT. They have a serve yourself breakfast of microwaved eggs and meat and you serve cereals and over ripe bananas. For the price it was way underwhelming. The shower leaked on to the floor.. not user error. Staff said there was an ice maker on the floor, when I informed her there was not, " we are doing renovations, maybe they took it out." When I asked for an ice bucket to get ice on the main floor , " we don't have any" . Ice bucket is a staple for any hotel and an ice machine is as well.

Size of room was good

Stayed in July 2024

The lighting in the tv wasn’t bright enough but other than that, it was amazing

The location was perfect. Right in the mix of everything! The room was amazing!

Stayed in June 2024

My room was downgraded from a suite to a weekly rate room

Great location and staff

Stayed in July 2024

The bathroom had holes in the baseboard of shower on both sides and it was not clean. You could hear everything in other rooms and people walking on the floor above. There were no ice machines except in lobby. The worse was at midnight the fire alarm went off with a strobe light flashing from the alarm in our room....scared us so bad....I opened my door and the whole hall alarms were going off. I called front desk and they laughed and Said oh it's a false alarm we are trying to figure out how to turn it off. It took 20 to 30 minutes for them to figure that out . Didn't go back to sleep til 3 am. We only stayed one night and will not do that again.

Upon arrival the front office staff could not find our booking. The. Confirmation number she said wasn't one of their numbers. After several attempts it was located and was under my first name as My last name. She was very friendly and i have no problem with how she handled the situation.

Stayed in June 2024

That I got charged twice for my room and as of today I have not received a refund even after talking to corporate about my issue.

The stay

Stayed in June 2024

Nothing

Great location. Spotless hotel Extremly clean smell

Stayed in May 2024

It was very dirty from the bedroom to the kitchen. Bathroom was very nasty

It was bad

Stayed in June 2024

tried to get a room on May 2, 2024 around 3:30 pm. Was told hotel was sold out. Went into the parking lot and booked a room through Booking.com. Went back in and was offered a choice of rooms on all three floors! Obviously not sold out. I also paid $11.00 more than advertised on MArriott rates. The same thing happened on return trip May 11. Did not reserve room because I didn't know when or if I would stop in Montgomery on return trip. I inquired about why the lot was empty but they were sold out. The poor receptionist was powerless to do anything as they could not change whatever computer protocols were in place. One I told them, again, that I was Bonvoy member they struggled with the system until I was offered a large suite at much higher price. Next morning, asked manager to explain and she treated us as if we were a nuisance, gave us no explanation, and said we just wouldn't understand because we are not in the industry. This complaint needs to get to the Marriott corporate or whomever owns/operates this property. Thank you.

Stayed in May 2024

That was good location.but not dirty capet and smell some weired.

the facilities are dirty and not clean

Stayed in May 2024

N/A

The room was dope, real player like

Stayed in March 2024

Price a little high compared to others in area

Convenience to shopping

Stayed in March 2024

N/A

Location

Stayed in March 2024