495 Geary Street, Union Square, San Francisco, CA 94102, United States
#54 of 222 hotels in San Francisco
Guests' ChoiceBased on 1186 hotel reviews
8.4Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.7
Staff
8.8
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 4 September 2024
Nathalie
BelgiumReception staff was not too friendly
Good location - excellent breakfast
Stayed in August 2024
Reviewed: 3 September 2024
Jennifer
United StatesThe elevators had a really bad smell.
Great location and staff was very accommodating and friendly
Stayed in August 2024
Reviewed: 2 September 2024
Mary
United StatesExcellent location for use of public transportation. Very quiet and super clean. Comfortable beds and updated bathroom.
Stayed in September 2024
Reviewed: 30 August 2024
Kuunders
ItalyCentral position, very near to Union Square. Room really nice with a stunning view of the city.
Stayed in August 2024
Reviewed: 29 August 2024
Jason
United StatesThe cafe within the hotel was really expensive. We received a $10 voucher and that got us one fruit cup. The hot water dispenser in the lobby didn't work. We had a relative staying in the next room and he said he could hear us (and our toddler) through the wall.
The location was really convenient and central. The hotel is in Union Square but just on the edge of what would be considered a safe place to stay -- any further west and you probably wouldn't feel as comfortable. Room was great value for what we got and was in great condition with new and stylish furniture, modern and clean bathroom, and had a beautiful view.
Stayed in June 2024
Reviewed: 25 August 2024
Marta
SpainSan Francisco itself has a problem with homeless people and the area where the hotel is has become a hub for them. People out of their mind walking around those streets, talking to themselves, shouting to nobody…you see them sleeping in the street…the streets smell like pee everywhere around there…it is a shame and sad to see. It is not a criticism to this hotel but to the area…a lot of businesses are also gone so you see a lot of them shutdown… I would not recommend to anyone to stay in the area.
The hotel itself is great, clean with comfortable beds. Staff are nice.
Stayed in August 2024
Reviewed: 22 August 2024
Frederic
Germanyneed to be honest about the homeless: there are a lot around this area. If you don‘t want that, you need to go further near Union Square. Also we were placed directly in front of the fitness room, so there was a lot of noise every time. Next time I would ask for a room further up.
The room was very spacious!
Stayed in August 2024
Reviewed: 21 August 2024
Rosario
ItalyA lot of homeless in the area
Stayed in August 2024
Reviewed: 20 August 2024
Jimmie
United StatesThe location is the only disappointment.
The lobby area was elegant. The rooms are nice. The Staff was super nice and efficient.
Stayed in August 2024
Reviewed: 19 August 2024
Harbir
AustraliaLocation is central but hard to avoid the homeless people
Great property. Well renovated. Comfortable beds.
Stayed in August 2024
Reviewed: 18 August 2024
Harbir
AustraliaLack of view through both our rooms. The receptionist didn’t tell us that our windows would be looking at a wall. The location of Union Square and state of SF with homelessness was quite confronting. This hotel is like on the edge after which there are homeless people everywhere
Nice rooms
Stayed in August 2024
Reviewed: 15 August 2024
Fernando
CanadaPerfect location. Recently renewned. Very nice hotel.
Stayed in August 2024
Reviewed: 5 August 2024
Manuela
United StatesToo close to the Tenderloin, where there are a lot of homeless people. Area didn't feel safe to walk at night.
Room was nicely decorated and very clean.
Stayed in August 2024
Reviewed: 5 August 2024
Jesus
Spain-
Location
Stayed in August 2024
Reviewed: 19 July 2024
Elizabeth
United KingdomShower leaked water onto floor
Two stays - first suite was superb, second was not that comfortable
Stayed in April 2024
Reviewed: 19 July 2024
Mike
AustraliaBeautiful character building but modern facilities
Stayed in June 2024
Reviewed: 9 July 2024
Jacqueline
New ZealandPersonal preference but the hot drinks pod machine!
Room was really well equipped, bed super comfortable and just the best pillows!
Stayed in July 2024
Reviewed: 7 July 2024
Sara
BelgiumSofa bed in junior suite not comfy. Would have expected better quality for a 4* hotel. Breakfast facilities could also have been greater for the type of hotel and the price per night.
Excellent location in downtown and close to other principal attractions in SF. Staff very friendly and helpful. Junior suite nice despite being a little too dark.
Stayed in July 2024
Reviewed: 7 July 2024
Anthony
PhilippinesThe space in the room
Stayed in July 2024
Reviewed: 4 July 2024
David
IsraelGreat location, new facilities
Stayed in June 2024
Reviewed: 1 July 2024
Cansu
GermanyThe parking charge is too expensive
Staffel was very friendly and everything was clean
Stayed in June 2024
Reviewed: 29 June 2024
Dimitrios
GreeceNO
Excellent location. Next to Union Square.
Stayed in June 2024
Reviewed: 27 June 2024
Morgan
SwedenCould be a bit more clear that included breakfast was for 2 persons, the other 3 we had to pay extra for.
Perfect location and clean and very nice Staff.
Stayed in June 2024
Reviewed: 23 June 2024
Mustafa
TurkeyThe location is perfect. Union Square is 2 steps away, yet the hotel is very quiet (our room was at the side of the hotel, not on the main street side). Cheaper parking available on Taylor Street (40 USD/day). The rooms are clean and serviced everyday.
Stayed in June 2024
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