1524 Savannah Highway, West of the Ashley, Charleston, SC 29407, United States
#15 of 22 B&Bs and Inns in Charleston
Guests' ChoiceBased on 553 hotel reviews
7.5Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.7
Staff
8.1
Value for money
7.6
Free WiFi
8.0
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End of dialog contentReviewed: 26 September 2024
Bernard
United StatesI left a small pouch with my chargers and owners manual for my new speakers I bought for the boat trip. It had 2 power supply’s , the manual and a map of the Santee Lakes. I have called twice no one has seen them but they were left in the room I am certain. I stayed in room 210 on 9/21/24. The front desk checked lost and found but it was not turned in. Either they were knocked off the bedside table and they have not looked or they tossed them in the trash. Either way they are back ordered by the manufacturer and have put me in a bind. I just want my stuff back but I am out of luck.
Nice room good rate.
Stayed in September 2024
Reviewed: 25 September 2024
Vanessa
United StatesCarpet, bathroom and smell
Location
Stayed in September 2024
Reviewed: 16 September 2024
Gloria
United StatesThe pillows if that's what you want to call them.
Location Location location!We loved it!
Stayed in July 2024
Reviewed: 3 September 2024
Denena
United StatesPRICE
Friendly staff Bed was comfy Room was clean
Stayed in September 2024
Reviewed: 8 August 2024
Leanne
AustraliaReception staff on check in were really quite rude & dismissive. Far from the usual Southern Hospitality we had encountered on our holiday.
Good location, clean rooms, good breakfast
Stayed in June 2024
Reviewed: 7 August 2024
Holland
United StatesPool was continuously closed
Stayed in August 2024
Reviewed: 31 July 2024
Carolyn
United StatesBreakfast was very good, scramble eggs, sausage and everything else included. The room was nice and clean. the bed was nice and comfortable. Very pleasant stay'
Stayed in July 2024
Reviewed: 30 July 2024
Norma
United StatesNot very clean
Stayed in May 2024
Reviewed: 15 July 2024
Martaus
United StatesThe shower was slippery. My husband slipped and almost fell. The first day the room was not cleaned. I went to the front desk and they were very nice about it, apologized, and gave us more towels and coffee supplies.
The staff was friendly.
Stayed in July 2024
Reviewed: 14 July 2024
Amy
United StatesBed was a little lumpy. Parking lot in back was a little sketchy. Breakfast wasn't bad, but could have been better. It would have been nice if there were grits or potatoes. Sausage was dry and kind of hard, bagels were low quality. Mini cheese omelets were pretty good, though!
Everything was clean and working. Employees were great at both check-in and checkout. Rooms were clean and mostly comfortable.
Stayed in July 2024
Reviewed: 5 July 2024
Anjelica
United StatesSo first and foremost, after this situation, I will not be back to this establishment. First I get things happen and I’m an understanding person. I had 2 small children with me this time around. The first night we got there, we had NO HOT WATER in our shower. Went downstairs to let the guy in the front know. He was also very kind. He said he will get it fixed and came to our room and checked it just to make sure. It was later in the afternoon which we understood it might be the next day. Went down the next day talked to the lady in the front and she was not told about it. We still didn’t have hot water. So she was calling maintenance and we waited about 23 minutes for maintenance to come up. Now before we even let the front desk know AGAIN we checked. Still no hot water. Maintenance got to our room 23 minutes later and miraculously “it worked” they were rude and disrespectful. I wasn’t even going to complain but as a paying customer I expect to be treated with respect. I was appalled and disappointed that this situation occurred because I’ve been there so many times and even went 2 separate times in about a week. The Keurig was messed up as well but didn’t want to be disrespected again so we just dealt with it. We will not be back.
As always I absolutely loved staying at this location. It’s convenient to where I go when I’m up there and typically no problems. The beds are always wonderful and never have an issue with that. The bathroom we had was pretty clean this time which was a plus for me. I actually got asked if I wanted housekeeping this time which was nice even though we never use it. We absolutely loved the lady on morning shift! She was so sweet and very helpful. She needs a raise! Always had a smile! Great customer service from her. And the ladies who do the breakfast. They are all so very sweet. We appreciated the warmth and courtesy of feeling at home while we were away.
Stayed in July 2024
Reviewed: 1 July 2024
Mrs
United StatesI didn't understand why the higher fee and they don't give you a receipt. We should be able to have a receipt immediately with details on. The showers need to be deep cleaned. I understand there is tons of traffic coming in and out. There was trash on the floor by the elevator for at least a day maybe 2 days.
I always love the location the best. Easy to find and always have wonderful staff when I come. They have pretty good breakfast as well which is a bonus. Rooms are more than spacious. Beds were super comfy! I really enjoyed the pool as well. Had a great day reading my book enjoying the pool. Plenty of towels! Overall loved the stay. And continue coming back.
Stayed in June 2024
Reviewed: 20 June 2024
Eduard
United KingdomRoom was spacious and clean. Location was close enough to the city and the price was ok.
Stayed in June 2024
Reviewed: 15 June 2024
Hope
United StatesWouldn’t recommend staying here if you’re going to the beach. It’s a long hectic drive. We booked thru booking and there is a 60 dollar (hidden fee). Room could use some work only 1 outlet worked, shower wouldn’t adjust between hot and cold, the bathroom door does not have a lock on it
Over all it’s a nice place to stay for 1 day at a time. The pool is nice
Stayed in June 2024
Reviewed: 13 June 2024
Sandra
United Statessize of bathroom and vanity. small. found the bill summary a bit confusing. staff of different ethnicities were hard to understand. their explanations when questioned about the deposit, why I had to pay my bill upfront. and when and how to get my deposit back
breakfast and coffee very good
Stayed in June 2024
Reviewed: 12 June 2024
Melissa
United StatesBreakfast on Saturday did not start until 7am. The curtain for the window hung over the air conditioner. I would prefer no carpeting.
The beds were comfortable, the room was clean, and the staff was friendly. The breakfast choices were excellent. I felt our stay was a great value.
Stayed in June 2024
Reviewed: 2 June 2024
Jeff
United StatesGreat breakfast
Stayed in June 2024
Reviewed: 30 May 2024
Izaida
United StatesRoaches
Closeness to beach
Stayed in May 2024
Reviewed: 29 May 2024
Breanne
United StatesThere were stains on the curtains in our room and on the side of the mattress. Pillows were small but comfortable.
The breakfast was nice to have onsite. The location was convenient for us and what we wanted to do. The staff was friendly and the room was clean.
Stayed in May 2024
Reviewed: 29 May 2024
Kimberly
United StatesRoom smelled funny it didn’t smell clean. I heard that the outside door slam every time it was open/closed all night.
Bed was comfy
Stayed in May 2024
Reviewed: 29 May 2024
Khrystyn
United StatesI feel there is not an adequate amount of space or storage.
My family and I absolutely love the pool and the beds are exceptionally comfortable! The staff is always helpful and the breakfast is fresh and delicious! We loved staying at sleep inn 3 years ago and we loved it this time and we would stay here again!
Stayed in May 2024
Reviewed: 27 May 2024
Brenda
United StatesRoaches
Location
Stayed in May 2024
Reviewed: 27 May 2024
Neal
United StatesNot enough parking.shared parking with the Best Western hotel next door.
Breakfast was ok.the meats could have been cooked more.
Stayed in May 2024
Reviewed: 6 May 2024
Lauren
United StatesThe room was nicer than expected! Very Clean!
Stayed in May 2024
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