1700 South Palm Canyon Drive, Palm Springs, CA 92264, United States
#69 of 129 hotels in Palm Springs
Guests' ChoiceBased on 120 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.5
Facilities
8.3
Staff
8.8
Value for money
8.0
Free WiFi
8.3
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End of dialog contentReviewed: 23 September 2024
Summer
United StatesBar not opened at pool.
Clean, beautiful aesthetics, perfect Palm Springs vibes.
Stayed in September 2024
Reviewed: 17 September 2024
Priscilla
United StatesJust the pool during summer felt like a flesh stew. You couldn’t really find relief in the pool like he had during spring time.
Aesthetically pleasing! Pretty on the eyes!
Stayed in July 2024
Reviewed: 2 September 2024
Worthington
United StatesOlder looking hotel look from the outside. No jucuzzi.
I liked the clean rooms, nice comfortable beds, new towels, soft sheets. Boho chic look. The a/c worked great. Also, I loved that each room has a balcony. Pool area was clean, and I enjoyed the view of the palm trees and the back drop of the San Jacinto mountains
Stayed in September 2024
Reviewed: 1 September 2024
Bradley
AustraliaI didn’t find any mini bar options.
Property had been meticulously themed and fitted out. Check in process was a breeze and pain free by friendly staff who even facilitated early check in hours ahead of time for me. Pool area was terrific including poolside bar and food options.
Stayed in August 2024
Reviewed: 1 September 2024
Nikolai
United Statesthe number doesn't have a coffee machine.
The indoor and outdoor areas were incredibly stylish and inviting. The pool had wonderfully soft water, and everything was immaculately clean. The view was absolutely beautiful!
Stayed in August 2024
Reviewed: 26 August 2024
Monica
United StatesWe booked the hotel specifically because there was a restaurant on site which had good reviews. Found out on our first morning that the restaurant was closed until Sept. This was never noted on the website or in our hotel confirmation. We had to drive everywhere for food which we did not anticipate. They refunded us the daily amenity fee both days, which was appreciated.
Beds comfortable, nice balcony with view of mountains.
Stayed in August 2024
Reviewed: 8 August 2024
Deepak
United KingdomWe were not told that you had to request for your room to be cleaned. After staying the first night, we asked about getting our room cleaned and were told we had not requested it? This was not communicated upon check in nor was any information provided. In the end, we were given bed linens to change the beds ourselves.
The room was great and the decor was beautiful
Stayed in August 2024
Reviewed: 1 August 2024
Alex
SwitzerlandAC in room went down ending up with 100F in the room. We got another room (great!) but had to move all our luggage, which was a major inconvenience - they could have offered sth (eg mini bar drink for free) as a make up for this, but wasn't the case. Breakfast was pricey and options very limited - very disappointing was that they could not serve proper coffee, because the staff "wasn't trained on the coffee machine".
Very stylish hotel and room with comfy bed and attention to details. Loved the stylish pool area with drinks and food service. Free parking
Stayed in July 2024
Reviewed: 31 July 2024
Robin
BelgiumStyle
Stayed in July 2024
Reviewed: 18 July 2024
Natalie
United KingdomA kettle in the room would have been good
Staff super helpful and the design of the property was really lovely
Stayed in July 2024
Reviewed: 15 July 2024
Ayon
United StatesThe pool needs a little more work done daily
The rooms and decor
Stayed in July 2024
Reviewed: 3 July 2024
Yurietta
United StatesThe Ac in the bathroom
The pool area was amazing
Stayed in July 2024
Reviewed: 3 July 2024
Alexander
GermanyWe did not like that the air conditioning was too loud. The toilet had a strong odor, which might have been a temporary issue.
We liked the pool area, which had plenty of umbrellas and loungers, a spacious pool, and a pool bar. The day beds were available, and we were able to use one for free because it was not very busy. The towels provided were nice. The view from the balcony to the mountains was great. The bed was large and comfortable. In the mornings, there was no breakfast, but there were complimentary pastries from a bakery and free coffee.
Stayed in July 2024
Reviewed: 4 June 2024
Emily
United StatesThe trash cans were so so tiny you could barely fit anything inside of them. House keeping is also only upon request by 9am that morning. We were told the bar staff would know about reserving the pool cabanas, but we had to go up to the office who then redirected us to bar staff again and then the chef finally helped us. It was just a bit confusing but ultimately we were able to get one. The A/C was also not working upon arrival to our room which was a bit stressful as it was 90° inside the room. Staff sent someone within the hour to fix it but I felt as if they should’ve checked it out beforehand.
Check-in and check-out was super quick and convenient! The room was the perfect size for 2 people. We loved having the pool so close to our room and couldn’t hear any noise coming when we were inside our room. The Le Labo products were a plus as they smelled amazing!
Stayed in June 2024
Reviewed: 26 May 2024
Marco
NetherlandsAll good
The building, the location and food selection
Stayed in May 2024
Reviewed: 22 May 2024
Maria
United StatesTiny pool
Newly refurbished
Stayed in May 2024
Reviewed: 19 May 2024
Mylene
United StatesI didn’t think the pool was very clean.
The accommodation, the vibe the hotel had, the location, the pool area and breakfast at the Minerva restaurant.
Stayed in May 2024
Reviewed: 17 May 2024
Harri
FinlandThey charged 100$ deposit which they hold 10 business days, this should be changed and released sooner. I claimed about this, could not get any proper answer.
We had a nice standard room with a balcony, we loved the pool and pick nic areas. Good location! We can recommend the restaurant also.
Stayed in May 2024
Reviewed: 10 May 2024
Sabrina
United StatesRoom service not available and on-site restaurant menu is limited. Pool is rather small and unheated (we were there in April). Former historic name of hotel (Royal Palms or something) still prominently displayed on front of building. There was no closet or chest of drawers in our room. Owner—who was very nice—said they opened a few months ago and would address storage solutions.
Soothing interior and exterior design with lovely desert colors. Lovely, attentive staff (except for a few younger team members who looked perpetually annoyed). Great drinks at poolside bar, especially frozen margaritas. Food selection limited but good. Parking very convenient and close to hotel rooms. Super easy check-in and check-out. Would definitely stay again.
Stayed in April 2024
Reviewed: 4 May 2024
Smith
United StatesI did not confirm whether the property renovations were complete , but I would suggest the glass slider doors be upgraded in general and to block the noise from the pool area on weekends. Also a towel rack and better vanity sink lighting seemed needed to us . I would return for a short stay and I plan to return to the restaurant
Another Nice renovation of an older motel-style Palm Springs property. Location in a quiet area, yet close to downtown and Indian canyon . Great area to explore by jumping on the bikes available for guests. Restaurant and associated staff were wonderful. Only had a one night stay , but relaxed in pool area with nice seating . Beds were very comfortable. All staff I encountered were so friendly and accommodating.
Stayed in April 2024
Reviewed: 2 May 2024
Jason
United StatesOur room ac unit was not working
Pool and location
Stayed in February 2024
Reviewed: 2 May 2024
Harri
FinlandSuite was smelling some old. There were two tv sets in the room, both were dead. The remote controls have to be charged and both tv sets to be rebooted. They charged 100 $ deposit by arrival, this was also deducted from my account.
Good style, we had the suite but it was bit smelling. Std. room is better if you are two people only. Pool and pick nic areas are very good. We like the style of the hotel in total though.
Stayed in May 2024
Reviewed: 1 May 2024
Katrina
United StatesNo coffee maker or microwave in room :( Would have loved to be able to heat leftovers and make a morning coffee without having to leave the room to buy one. No phone either. Room could’ve been cleaner, rug is very dirty. Definitely need a bigger trash can, the one in the room can fit a few wrappers and a Starbucks cup. Felt bad leaving trash on the desk but it fit nowhere else.
great location, beautiful property, had a great time at the pool enjoying drinks and food. Great staycation! A bit pricey for what it is but would come back. fingers crossed the next time there’s coffee makers in the rooms!
Stayed in April 2024
Reviewed: 1 May 2024
Georgia
AustraliaRestaurant not open Mondays or Tuesdays
Awesome pool, rooms comfortable, thoughtfully renovated, friendly staff
Stayed in April 2024
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