4240 Dominion Boulevard, Short Pump, VA 23060, United States of America
#2 of 6 hotels in Short Pump
Guests' ChoiceBased on 274 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.6
Staff
8.9
Value for money
8.1
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 18, 2024
Ricky
United States of AmericaThere was nothing to dislike. The room was very clean and comfortable.
The hotel is located in a very quiet industrial area but still very close to the mall and restaurants. Most hotels are usually all grouped together along the same avenue or Blvd but this hotel is kinda in a tuck away very private and no high volume traffic passing by.
Stayed in January 2024
Reviewed: December 29, 2023
Jamaal
United States of AmericaStaff was exceptional, property cleaned
Stayed in December 2023
Reviewed: December 27, 2023
Luciana
United States of Americathe pool did not look very clean.
Stayed in November 2023
Reviewed: December 17, 2023
Yvonne
United States of AmericaExpected a larger, better supplied 'gift shop.'
Stayed in December 2023
Reviewed: November 30, 2023
Daniel
United States of AmericaThe beds are really low.
The location of it.
Stayed in November 2023
Reviewed: November 21, 2023
Catrenia
United States of AmericaIt’s not enough light in the parking lot for a women not from the city and have to park in the back and walk to the front and she is alone . I didn’t like that I had to move my room because they had me by the elevator and then move me to a window that showed the roof and rocks. The house keeper for the room didn’t vacuum correctly because when bent over there was money on the floor by the bed
Didn’t get breakfast because online I thought it says breakfast was included that’s why I chose the hotel but it wasn’t . It’s was a great stay but across the street at the Drury which is nice hotel and breakfast is included.
Stayed in November 2023
Reviewed: October 10, 2023
Melanie
United States of AmericaNo microwave in my king room
Great staff very helpful pleasant lovely
Stayed in October 2023
Reviewed: October 9, 2023
Clark
United States of AmericaThere were not enough towels in the room, halls needed vacuum and the shower water was scolding hot and could harm guests. It really needed adjusting. Finally rooms were not ready to check in til super late. All guest sitting with bags in lobby.
Downstairs front lobby aesthetic, good room svc
Stayed in October 2023
Reviewed: September 18, 2023
Liz
United States of AmericaMy only complaints was the design of the bathroom lol. The door is just a sliding glass door that doesn’t lock or actually close so when you take a #2 the room will smell. Also the sink sprays everywhere and doesn’t drain properly.
The location, and it was very clean
Stayed in September 2023
Reviewed: September 18, 2023
Mayyasa
United States of AmericaRooms felt damp and musty smelling.
Stayed in September 2023
Reviewed: August 20, 2023
Carly
United States of AmericaThe room could be cleaner. There was no hand soap in the room.
Great location and price. It was fine for one night.
Stayed in August 2023
Reviewed: August 7, 2023
Ashley
United States of AmericaThe staff could have been more friendly.
The bed was very comfortable. The room was very spacious and clean.
Stayed in August 2023
Reviewed: July 27, 2023
Desire
United States of Americai just don’t like how long it takes to get the money back from the incidental
Everything
Stayed in July 2023
Reviewed: March 20, 2023
Shannon
United States of AmericaThe room needs some updating. I have definitely stayed at nicer Marriott’s. The bed was modern and low to the ground. It worked but wasn’t what I expected.
The staff was wonderful from the moment we walked in. The room was clean and we appreciated the unlimited bottles of water.
Stayed in March 2023
Reviewed: March 18, 2023
Jovonya
United States of Americathe pillows were extremely too soft and it wasn’t enough cover on the bed
location
Stayed in March 2023
Reviewed: March 13, 2023
Mindie
United States of Americathat I had to walk through the restaurant to get to the pool
clean and well maintained
Stayed in March 2023
Reviewed: November 15, 2022
Brasfield
United States of AmericaThe housekeeping was subpar...no replacement towels daily, no upkeep of room, coffee...cups,coffee and drinking glasses. Very disappointing for a Marriott.
Stayed in November 2022
Reviewed: November 14, 2022
Lisa
United States of AmericaOn our first day, no one touched our room. It was not even entered to be cleaned nor were our dirty towels removed and replaced. We had to go to the front desk and ask for clean towels. The second day- our covers were thrown up on the bed but it was not made- actually the the mattress cover was off of one corner and I had to completely strip the bed and remake it so we could sleep in it. I did tell the front desk about the first day. I don’t know if the hotel was short staffed or what happened.
The staff were excellent- very professional and very accommodating!! The updated lobby was so nice! We enjoyed the fireplace feature!!
Stayed in November 2022
Reviewed: November 10, 2022
Mary
United States of Americathe noise from the hallways
the aesthetics
Stayed in November 2022
Reviewed: November 8, 2022
Izzie
United KingdomBreakfast was a little disappointing. Low quality coffee, but cheap to offset. No light bite breakfast option - I had a big exam that day and would have loved yoghurt with fruit or just toast.
Comfy bed, big and very clean room. Great blackout curtains! Very friendly staff and the pool/gym area looked nice. Be aware the pool is ground floor and looks out to carpark so NOT a private place to be in your swimwear.
Stayed in November 2022
Reviewed: October 17, 2022
Ginger
United States of AmericaMy room had a damaged wall and wallpaper was coming apart.
Staff was friendly. Room was clean.
Stayed in October 2022
Reviewed: September 21, 2022
Donna
United States of Americathe mattress comfort was not great. Invest in better mattress, one of the duvets were stained.
location and size of the rooms
Stayed in September 2022
Reviewed: September 6, 2022
Brieanna
United States of Americathe location is great if you’re visiting short pump but it’s a little bit of a drive to get to downtown Richmond. now bad though.
the property itself and very beautiful and well kept. the rooms were clean and spacious. There are no microwaves in the room but one is easily accessible downstairs
Stayed in September 2022
Reviewed: August 18, 2022
Rashida
United States of AmericaI didn't like someone walking into my room at 930 in the morning, the morning of checkout and not even knocking on the door then later on coming back to my room at 10 asking if I had a late checkout, mind you checkout is 11am please have your staff knock on doors before entering people's room😡😡
Stayed in August 2022
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