1711 Caroline Street, Downtown Houston, Houston, TX 77002, United States
#63 of 244 Holiday rentals in Houston
Guests' ChoiceBased on 551 apartment reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
8.8
Facilities
8.5
Staff
8.2
Value for money
8.4
Free WiFi
6.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 21 September 2024
Kos
United StatesIt was a T-shirt and tennis shoes left in the closet from another tenant
Goog location, gorgeous condominio, beautiful swimming pool
Stayed in September 2024
Reviewed: 17 September 2024
Eric
United StatesApartment was great. The common areas need some love
Very convenient and easy. Host was very attentive. Nice space.
Stayed in September 2024
Reviewed: 3 September 2024
Brenda
United StatesNot comfortable walking back from game late at night
Close to Minute Maid
Stayed in September 2024
Reviewed: 3 September 2024
Brenda
United StatesNothing
Exactly what we were looking for
Stayed in September 2024
Reviewed: 23 August 2024
Barnett
United StatesThe Elevator wasn’t working at all and waited a very long time and it never came.
Very spacious and clean easy access and security was great.
Stayed in August 2024
Reviewed: 22 August 2024
Gregory
United StatesAccess requires phone app and third party verification number. After an hour of trying, was told use new/different phone number—our bad, sorry. Traffic/street noise is horrible. Light sleepers should avoid. About a mile walk to Minute Maid Park.
Clean, spacious, comfortable.
Stayed in August 2024
Reviewed: 21 August 2024
Jaden
CanadaCheck in and check out was difficult
Very nice and clean
Stayed in August 2024
Reviewed: 14 August 2024
Kurt
United StatesJust that they need to upgrade to a k-cup coffee maker those filters gets the coffee maker really dirty!!
The property was really nice only problem the first day one of the elevators were down and getting to our floor was a bit challenging!!!! Other thay that everything was great!!
Stayed in August 2024
Reviewed: 13 August 2024
Casondra
United StatesThis is not the first time I've stayed here, the CheckIn process has been a hassle both times. Getting a code to enter the garage is a pain. Our apartment had minimal supplies. The sleeper sofa needs to be replaced, as the pull out bed is broken and the mattress is in bad shape.
The Location is great. The view from our apartment was incredible. Very convenient to everything. Love being able to walk and not drive.
Stayed in August 2024
Reviewed: 13 August 2024
Becerra
United StatesDidn't have a lot of replacements, like trash bags, soap etc. I also didn't like how the elevators were taking forever but I can't control that. I don't like the fact that they only had 2 chairs on the patio but again can't control that. The Wi-Fi was pretty slow but I understand if people were on it a lot. Some of the rooms aren't really that roomy if you have a bunch of people over and I did have a little trouble getting my keys but the good thing is the customer service is nice and will help you!
I liked the customer service they were nice and helpful. Even when I asked a bunch of questions they didn't get an attitude with me which was nice. I liked how nice it looked and that it wasn't too far from the con I was visiting. I also liked that even if there wasn't replacements they still provided us with stuff to use. I liked that they had a disability accessible stand for people who need help in the bathroom or shower. It was overall nice and clean!
Stayed in August 2024
Reviewed: 12 August 2024
Pam
United StatesCorner apartment on 3rd floor, VERY NOISY. The gate app was a pain to download and it kept resetting on us, so we kept having to ask for a new code. Could not get keys at 3:00 because housekeeping had not put them in the key cafe.
Location. It was clean and convenient for our weekend activities.
Stayed in August 2024
Reviewed: 9 August 2024
Ccolyott
United StatesThe hallways smelled like marijuana all the time. There was no cart to get your luggage up and down the elevator. The initial check-in process would be much easier, if there was a front desk or live person to talk to.
Everything inside was very nice & clean. I loved the tub & shower.
Stayed in August 2024
Reviewed: 8 August 2024
Sebastian
GermanyApp registration may take time. App for entry not practical for larger groups. Slow elevator
Nice apartment. Very spacious.
Stayed in August 2024
Reviewed: 6 August 2024
Carolyn
United StatesGetting the keys was a small challenge, but the host was helpful. The location was just far away from downtown to not feel safe walking anywhere, but having a car and easy access to the garage was good. There is a code to get into the pool area that we did not have. You definitely have to have a smart phone with the app to be able to stay here.
I liked the gated parking garage. The room was clean and roomy. I also enjoyed having the fitness room to use. It was nice to have a small balcony to get some fresh air.
Stayed in August 2024
Reviewed: 23 July 2024
Holloway
United StatesThe keys were not ready at check-in it was after 3:00 pm before we could get the key. The housekeeper put the key in the key box while we were standing waiting. We had a group of 4. If anyone wanted to leave and return back to the parking garage, they would have to take my phone. Multiple people or staying more than one person should have access to the garage, especially if you want to explore and do things at different places. After that, everything else was great.
This property is in walking distance to stores, restaurants, and bars. It was only a 25-minute ride from the airport. We used a cab from the airport that only cost $50 with their fees. Plus, each room had balcony access. Our group loved how you were able to enjoy yourself. The room/building is very clean. We eventually rented a car, and getting in and out of the parking garage was easy. After you have downloaded the app the access everything.
Stayed in July 2024
Reviewed: 5 July 2024
Wilson
United StatesOn the ground level where you enter from the garage is dirty. The ground looks like somebody dropped the slushy and it was never washed. People leave garbage in the corners and it takes forever for someone to take the garbage away. When I use the stairs, it look like dog poop was On one of the platforms and it was a little dirty.
Breakfast was not included. The apartment rental was nice and the location was great.
Stayed in July 2024
Reviewed: 27 June 2024
Jorge
United StatesElevators and basement lobby were dirty, this area of downtown could be sketchy
Great apartment, well equipped, nice views, comfortable and large, good parking, easy checking and check out, nice facilities
Stayed in June 2024
Reviewed: 20 June 2024
Ikea
United StatesEverything was so complicated to do!
Stayed in April 2024
Reviewed: 18 June 2024
Dunjonnay
United StatesA tv in the bedroom would’ve put it at 10/10
Stayed in June 2024
Reviewed: 17 June 2024
Brande
United StatesThe check in process and access to the gates. It was overly complicated and the ppl and the apartment clearly didn’t want to help. The keys weren’t in the box like they were supposed to be. Someone had to come load the keys after my check in time. I wouldn’t have found the key box without a pic being sent to my phone. It started our trip off frustrating but once that was done everything was great.
Clean. Location. Nice. Looks like pictures.
Stayed in June 2024
Reviewed: 28 May 2024
Emma
United StatesIt was easy once figured out. If using an app, they need to explain what to do and where exactly to go.
I loved the bed, room itself, the view, the hallways, the people. Met some cool people that lived there, definitely would recommend.
Stayed in April 2024
Reviewed: 22 May 2024
Raven
United StatesThought it was a 2 bedroom, ended up being a one bedroom with a pull out couch. Pull out bed was a little hard and did not have much support at the end of the bed. The bed mattress was falling through the frame.
Easily accessible location, had a little trouble with the gate wise access. Was unable to get into the doors upon arrival. Once that was figured out the rest was a breeze.
Stayed in May 2024
Reviewed: 16 May 2024
Amori
United StatesIt was a tad difficult checking in but once we figured it out we were good
Literally so close to everything and was very spacious
Stayed in May 2024
Reviewed: 12 May 2024
Kwabena
GhanaGreat value for money.Very spacious and clean apartment.Check in instructions were easy to follow.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content