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  5. Reviews of Red Roof Inn & Suites Cleveland - Elyria

Reviews of Red Roof Inn & Suites Cleveland - Elyria 2 stars

621 Midway Boulevard, Elyria, OH 44035, United States

Review score

Based on 256 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.3

  • Comfort

    6.4

  • Location

    7.6

  • Facilities

    5.9

  • Staff

    7.7

  • Value for money

    6.7

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 12 August 2024

    5.0
    Acceptable. We would stay there again.
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night

    The flooring had been applied to fast with no preparation of under surface. Rough and uneven. Understandably the parking and congestion was bad as many overnight out of area electrical workers and their equipment were present for emergency repair to local outages. Don't know if breakfast was included as we departed early.

    The rooms were clean and stocked with the necessities. There was no noise above normal motel background noise. Staff was friendly and accommodating.

    Stayed in August 2024

  • Reviewed: 29 July 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smells mold and weed

    Location

    Stayed in July 2024

  • Reviewed: 15 July 2024

    7.0
    Good value. Room was clean. Friendly staff. Would recommend
    • Leisure trip
    • Family with young children
    • Suite King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Good location. Room was spacious and clean

    Stayed in July 2024

  • Reviewed: 25 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Superior King Room Disability Access Non-Smoking
    • Stayed 1 night

    Old. A little run down. Breakfast was in the pool area, which was warm. Not the cleanest.

    Close to highway. Price was correct.

    Stayed in June 2024

  • Reviewed: 27 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I paid for the room to go swimming with my kids and the pool was closed

    Stayed in March 2024

  • Reviewed: 19 February 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Shower barely work at all. Room 216

    Stayed in February 2024

  • Reviewed: 29 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our microwave was missing its glass plate and was thus completely unusable. The manager didn't replace the microwave, thus we didn't get to eat the breakfast sausage and biscuits we intended to microwave.

    I liked that the room had wood floors, rather than carpet throughout. The bathroom was a bit cramped, but was clean and functional. The room was within 10 minutes of restaurants, shopping and Cascade Falls Park.

    Stayed in December 2023

  • Reviewed: 27 December 2023

    5.0
    Dissatisfied customer
    • Leisure trip
    • Solo traveller
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No shower curtain in room, vending machines not working and it took 20 min for them to check me out of hotel which made me late for an event!!!

    Location

    Stayed in December 2023

  • Reviewed: 24 October 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Suite with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bottom floor not all tv worked

    Loc

    Stayed in August 2023

  • Reviewed: 20 October 2023

    5.0
    It was nice in some ways & ok in some ways.
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night

    The smell of pot in the hallways on the 3rd floor. The hallway ceilings could use tending to. Carpet could be steamed cleaned.

    The room was clean. It had a coffee pot with supplies. Friendly front desk. I seen cleaners cleaning all around the inside of the windows.

    Stayed in October 2023

  • Reviewed: 30 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    A breakfast would have been nice.

    The room was clean.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    5.0
    Needed a tv that worked with remote. New pillows.
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    TV remote didn’t work. TV only worked from side panel to turn it on, set up TV, find channels and adjust volume. I had to take out 3 drawers to see if it was plugged in. Had to get out of bed to change channels , Volume, or turn it off. Night staff was well intended but was learning as we went. A second remote also did not work. I suggested to the desk person that since maintenance is only available during the day, housekeeping hold be sure each tv is working. I was not offered a comp or gift certificate for future use but should have. Pillows were crap.

    Location. Bed was ok. Not too noisy.

    Stayed in August 2023

  • Reviewed: 10 August 2023

    5.0
    Deal no Deal
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Had to transfer rooms, first room old and nasty furniture, bad smell, black mold in shower/tub. 2nd room was passing the place need updating and agood cleaning the entrance door windows was filthy. Won't be back.

    Customer service was great.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    5.0
    Other than .belowThe comfort of the room was fine
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Elevator working.

    There was no breakfast. Elevator did not work. My husband has COPD.. I had to carry his O2 concentrator, luggage etc.up the stairs my self , Then back down when we checked out. Due to my husband climbing the stairs he becomes very short of breath. Wish we knew abead of time, would have requested a 1st floor room or went else where

    Stayed in July 2023

  • Reviewed: 25 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bed was uncomfortable, worn out i think. The room condition, furnishings, were not what I expected for a Red Roof Inn, compared to others I've stayed in.

    The pool was sparkling and excellent condition. I did like that there was a small desk and rolling desk chair and easy chair in the room. I also appreciated the small coffee pot and coffee in the room. Room was clean and did not smell. The price was terriific.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    7.0
    Ok... pool parking and people....all good..
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Wet and cool...

    Pool...

    Stayed in July 2023

  • Reviewed: 2 July 2023

    7.0
    Good value for the money
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night

    The room was supposed to be non-smoking but someone had clearly smoked in there. Also, in the bathroom, the shampoo was used and the toilet paper roll was done and I had to change it.

    Ease of access to the property and the front desk person was very nice.

    Stayed in July 2023

  • Reviewed: 22 June 2023

    5.0
    Stayed one night when in town for a family funeral. Room was not what I expected.
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Small bathroom, little lighting and cleanliness.

    Convenient right off highway

    Stayed in June 2023

  • Reviewed: 19 June 2023

    6.0
    Meh
    • Business trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ghetto area- had to straddle the toilet to get into the bathroom

    Trailer parking

    Stayed in June 2023

  • Reviewed: 12 June 2023

    7.0
    good for a one night stop over.
    • Leisure trip
    • Couple
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    a little out dated , very very small bathroom

    connivence to freeway

    Stayed in June 2023

  • Reviewed: 5 June 2023

    5.0
    good location. good staff! changed room and didn’t have anything but beds an tv
    • Leisure trip
    • Family with young children
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    had to switch to a different room. other room had a bad smell

    close the food. right off the interstate

    Stayed in June 2023

  • Reviewed: 1 June 2023

    7.0
    The pool was out of operation. I would love to see this hotel raise its standards
    • Leisure trip
    • Couple
    • Deluxe King Room Non-Smoking
    • Stayed 2 nights

    General cleanliness the entrance door window was filthy. The grass and sidewalks were unkept.

    The staff were good people

    Stayed in May 2023

  • Reviewed: 23 April 2023

    6.0
    Hope this review is limited to room 116 only
    • Business trip
    • Family with young children
    • Deluxe King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The grounds out front had lots of cigarette butts scattered everywhere, our room had visible cobwebs, blood splatter and snot on one wall, no bedside outlets, small bathroom, pool was closed for use, no breakfast items only coffee, when we entered our room the window was open and there was no screen so anything could fly, climb, or crawl in through the window 🥴. The bed did not have a protector on it ro protect from bed bugs so that was kind of gross. I had to check the mattress before climbing in. Visible public hair on the sheets 🤢, I took plenty of pics just in case.

    It's close to on/off ramps, gas stations and several places to eat both fast food and sit down. There is a park with a great walking trail just minutes from the hotel, shopping is a little drive but not bad, depending on what stores you watch to shop at. The bed was comfy. Staff was nice.

    Stayed in April 2023

  • Reviewed: 15 December 2022

    7.0
    stay was good.
    • Leisure trip
    • Solo traveller
    • Deluxe Room with Two Double Beds Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the desk person did not have it together. could not get in room. she gave me wrong room number. took a while before we got settled.

    clean

    Stayed in November 2022

  • Reviewed: 2 December 2022

    7.0
    Good value
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had 3 rooms, each room had its own issues. Pillow case with a dirty footprint, broken lamp shade, ac unit out to far. Wish there were fans in the bathroom.

    Lady at the desk was super nice and helpful.

    Stayed in November 2022

Showing 1 – 25

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