668 West Fifth Street, Covington, KY 41011, United States
#8 of 10 hotels in Covington
Guests' ChoiceBased on 1670 hotel reviews
6.8Cleanliness
7.3
Comfort
7.2
Location
8.0
Facilities
7.0
Staff
8.0
Value for money
6.6
Free WiFi
6.8
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End of dialog contentReviewed: 28 September 2024
Tondra
United StatesRoom service⁹
Stayed in September 2024
Reviewed: 22 September 2024
Kyle
United StatesA/c wasn’t working as it should. Hard to sleep hearing traffic and room at 75 degrees.
Location, ease of IR access.
Stayed in September 2024
Reviewed: 6 September 2024
Obashina
NigeriaThe facility met my expectations. I was delighted with the rotating restaurant on the 18th Floor of the hotel, enabling a 360⁰ view of the lovely and serene environment.
Stayed in September 2024
Reviewed: 4 September 2024
Jackson
United StatesCoffee maker was dirty and carpet needed cleaning or replacing. Seemed and looked old and dated
great location
Stayed in September 2024
Reviewed: 3 September 2024
Harrell
United StatesIt was a little noises and the bed was a really firm much firmer than I was used too
The view was good from our room to watch the fireworks n the restaurant was good the room was clean
Stayed in September 2024
Reviewed: 1 September 2024
Tabitha
United StatesThe price is different online then when got there it was higher.
The outside of building
Stayed in August 2024
Reviewed: 9 August 2024
Linda
United StatesSadly the carpet was terribly dirty.
The view was great!
Stayed in July 2024
Reviewed: 5 August 2024
Heather
United StatesThe facilities weren't very clean. There were stains on the side tables and the glass to the patio was filthy. The cold water knob fell off in the bathroom sink.. There were tears in the bedspread.
The location was decent. We liked staying on the highest possible floor.
Stayed in August 2024
Reviewed: 2 August 2024
Rebekah
United StatesBreakfast in cafe was too pricey. Parking should be included.
Loved the Eighteen Restaurant, both view and food.
Stayed in August 2024
Reviewed: 30 July 2024
Howard
United StatesWe were there for 2 nights. No maid service. No fresh towels. Had to go down to front desk to get fresh ones.
Proximity to our event.
Stayed in July 2024
Reviewed: 27 July 2024
Jonathan
United StatesOld and run down. Needs touched up
Location
Stayed in July 2024
Reviewed: 26 July 2024
Traci
United StatesRoom had nice amenities; however, upon arrival door handle to balcony was broken. However, Kirsten at the Host Desk sent maintenance right away, and Les did have it repaired in no time!!! The towel rack in the bathroom was loose, and the bathroom vent/fan was NOT working or not switched. Not sure which. 😕 Breakfast hang tag for door was NOT picked up by posted time, so, no Breakfast in bed 😔
The City View is always amazing, and the view from our room was very nice for the 9th floor. Could not directly see the River, but could definitely enjoy views of bridges and cityscape. Bed was comfortable. AC was cold. Staff was amazing and helpful. Shout out to Kirsten at Host/Reception Desk, and Les in Maintenance. 🙌😁
Stayed in July 2024
Reviewed: 24 July 2024
Louis
United StatesLocation and unique look
Stayed in June 2024
Reviewed: 15 July 2024
John
United Stateswhen checking in a giant cockroach was crawling across the ceiling and across the check in area.
everyone was nice the room was good service and food was excellent.
Stayed in July 2024
Reviewed: 13 July 2024
Ted
United StatesA chair in room
Closeness to Cincinnati.
Stayed in July 2024
Reviewed: 8 July 2024
Galbraith
United StatesNice older hotel. Crowd needs a to change on the weekend
Enjoyed the hotel as I’ve always wanted to stay there. Only concern I would have next time was the kind of crowd on the weekend. A lot of inner city hood type people all around the property including outside. Felt unsafe quite often.
Stayed in July 2024
Reviewed: 8 July 2024
Ryan
United StatesThey charged me $25 extra to check in an hour early they charged me $7 just to park in the parking lot after I booked a room
That's what's comfortable and clean room was nice size
Stayed in July 2024
Reviewed: 6 July 2024
Scott
United StatesNo vending machine on my floor even though it was an odd number.
Great location, restaurant was lovely.
Stayed in July 2024
Reviewed: 1 July 2024
Scott
United StatesOur tub didn't drain well, odd stains on the carpet. Weed smell in the hallway (15th floor). And now they're charging for parking. The whole hotel really needs to be refreshed, it's looking a bit run down. And it's a shame because we regularly stay here when visiting family because of the view and location.
The view of the city is fantastic and the location to downtown Covington is excellent, a very walkable area.
Stayed in June 2024
Reviewed: 23 June 2024
Taylor
United StatesI didn't rate it higher because of the property. It smelt very old, and there was no exhaust in the bathroom, which made it smell, and the carpet also had a bad odor. They need a few upgrades to correct this. There was no table in the room you could eat on. The refrigerator was very small.
The staff was great and the food was delicious
Stayed in June 2024
Reviewed: 23 June 2024
Jen
United StatesThere were 4 people and only has 2 towels. The air conditioner was loud.
Close to where you were going
Stayed in June 2024
Reviewed: 17 June 2024
Griselle
United StatesThe blankets and the carpet have stained. The desk was a little dirty.
The staff was very nice.
Stayed in June 2024
Reviewed: 17 June 2024
Brian
United StatesCouldn’t purchase any beverages or snacks at the front desk. No ice machines.
River front view was nice
Stayed in June 2024
Reviewed: 16 June 2024
Timothy
United StatesAll the broken equipment.
The staff was great. Our coffee pot, alarm clock, and the chair in the room were all broke. That chair is a severe safety hazard.
Stayed in June 2024
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