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  5. Reviews of Microtel Inn & Suites Huntsville

Reviews of Microtel Inn & Suites Huntsville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1820 Chase Creek Row, Huntsville, AL 35811, United States of America

#61 of 62 hotels in Huntsville

Guests' Choice

Review Score

Based on 407 hotel reviews

4.9

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    7.4

  • Facilities

    5.5

  • Staff

    7.2

  • Value for money

    5.8

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

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Showing 1 - 25

  • Reviewed: May 2, 2024

    5.0
    Not very clean but comfortable bed. Just had to buy cleaning supplies and clean the room ourself
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not very clean, hallway had a trashcan full that made the hallway smell

    comfortable bed

    Stayed in April 2024

  • Reviewed: March 5, 2024

    4.0
    I did expect better
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The information online does not match the reality at all. The front desk clerk was so abrupt, she asked and took my ID and card told me that my room was upstairs. When I got to the room it was falling apart and with no refrigerator. I took pictures and went back to the clerk who told me that she is aware that the room needs repairs so I won't be charged, and she don't know why they posted that the room came with a refrigerator because it doesn't. 😒 overall I was grateful for the place to rest for the 2 nights. And I must add that they are not 6, but 9.5 miles from the space center.

    The only thing I liked was that I was able to rest my head for the night.

    Stayed in March 2024

  • Reviewed: February 11, 2024

    5.0
    Average at best
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed in our room squeaked pretty bad. The toilet seat was half off the toilet. And the tank on the toilet wouldn’t fill up so flushing was only happening by taking the lid off.

    Ease of access

    Stayed in January 2024

  • Reviewed: December 21, 2023

    4.0
    Not a place to bring kids
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The lobby smelled like a skunk, it was worse in the elevator, hard to explained to the kids why it smells so bad. 2nd floor hallway lights were dimmed and one light was competently off. I did not feel safe, the place looks rundown. Not a place to bring your family. broken mirror in the bathroom. not very clean.

    beds were comfortable.

    Stayed in December 2023

  • Reviewed: December 12, 2023

    4.0
    My stay with Microtel Inn & Suites were not to my expectations.
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    I didn't like that the fire alarm wasn't properly installed, the air conditioning was partially broken, the walls in the room and bathroom bathtub were spotted, and the window seat cracked.

    I liked the bed setup.

    Stayed in December 2023

  • Reviewed: December 6, 2023

    4.0
    Will do if you need something badly, wouldn't recommend.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom sink was broken, the tub faucet leaked, only one of the lights in the room worked, there was some kind of food or something all over the wall, and the hallway lights blinked like the starting scene of a horror movie.

    The outside of the building and lobby look nice. The staff is friendly.

    Stayed in December 2023

  • Reviewed: November 2, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Disability Access - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The place is dirty and fixtures are falling apart. Tub .. well we didn't take a shower this trip. Nuff said.

    The Waffles

    Stayed in October 2023

  • Reviewed: September 14, 2023

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was small and dated

    Location

    Stayed in September 2023

  • Reviewed: July 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no refrigerator. Also, the WiFi/Internet service went down partway through my stay.

    Stayed in July 2023

  • Reviewed: July 4, 2023

    6.0
    I ENLOYED IN OUT VERY EASY QUIET
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    THE ROOM HAD A MOLD LIKE WATER LEAKED ON TITLES IN THE CEILING SMELL SPRAYED AND IT KEPT COMING BACK OTHER THEN IT WAS GREAT

    COMFORT PLACEMENT OF THE HOTEL

    Stayed in July 2023

  • Reviewed: May 29, 2023

    6.0
    it was a fair stay but I will read the reviews next time and not just looked at the pictures the hotel posted themselves
    • Business trip
    • Travelers with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    when we first walked in the light by the bathroom did not work, wash clothes in the bathroom had a dark stain which were suppose to be clean. the plug covering on the wall was off, the curtains was all torn down, chair the bed near the window needed updated. the tv did not work all weekend and the cable was out. walls needed repairs. There was also extension cords running to the fridge and microwave to keep it going. mattress was stained on both beds and the windows needed cleaning bad. And I had an allergic reaction to the sheets on the bed because there was two much Clorox in the sheets and you could smell it. had to sleep on top of covers with a blanket.

    the location

    Stayed in May 2023

  • Reviewed: May 26, 2023

    5.0
    Fair
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn't like that there wasn't any television to watch due to DirecTV satellite because the hotel was trying to switch over to another company so we could not watch any TV at all

    I like the convenience and the rooms were very comfortable and clean.

    Stayed in May 2023

  • Reviewed: April 30, 2023

    5.0
    Dirty, smokey,facility
    • Leisure trip
    • Family with young children
    • Superior Queen Room - Disability Access - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was dirty, need to get rid of the carpet, and the prices were too high for the shape of the facility!!! Breakfast sucked!!! For the price of our stay they could at least have a decent breakfast.

    Staff was friendly

    Stayed in April 2023

  • Reviewed: April 2, 2023

    5.0
    Comfortable stay—clean linens, comfortable beds, good temperature control. Carpets and shower gross.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The shower had a significant leak and some mold in the caulked areas, the carpets were dirty, and the furniture was broken which made things feel a bit run down. The picture on the wall was molding from water damage. Outside the room, the carpets and walls were dirty. It's a worthy stay, but everything could really use a good scrub and some general maintenance.

    Fantastic staff, very comfortable beds, clean linens, good temperature control in the room, working refrigerator and microwave, breakfast was present and edible. Surfaces in the room and breakfast area looked and felt clean.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    5.0
    Looks good but smell awful unless you are a weed Hess!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My asthmatic daughter is sick today after our 2 day trip. We walked into the pungent smell of marijuana being smoked. the hallway reeked. we had to put a towel to the door to keep it out of the room. the breakfast was limited, not enough.

    Location perfect for our event.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    5.0
    Decent but could be better with a few upgrades and changes.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Stained bedding and cigarette smell on a non-smoking floor.

    The breakfast was just ok, not much to choose from! They ran out of milk for the cereal, so the staff had to wait on the other worker to arrive so she could go purchase milk. Juice machine was out of order, snack machines were empty. The bedding was stained! I had to ask for more to change it out however the bedding did smell fresh and clean, but I think it was just permanently stained from constant use. The room was clean. Staff was super nice and helpful. The hallway did smell of cigarettes although it was non-smoking floor, but some things they can't control. Very quiet and peaceful stay overall. Could be a better place to stay with a few upgrades, changes and maintenance.

    Stayed in March 2023

  • Reviewed: March 9, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Well I didn't like the fact that we had to swap to 3 different rooms. The first room had bed bugs, the second room wasn't clean ( it had grease spots all over the mirrors right above the bed where someone had their head propped up on it, the beds was poorly made, and tv was still on.), and lastly the third room was ok ( except it smelled like cinnamon and I'm highly allergic to cinnamon).

    I loved how accommodating the lady at the front desk was. That was the only thing that was good this time. The only issue I have with her is she said she would comp our stay due to the hassle but hasn't yet.

    Stayed in March 2023

  • Reviewed: March 6, 2023

    5.0
    This is a classic “You get what you pay for.” The property was clean, yet outdated
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    While clean, the facility was clearly outdated. The large mirror on the entire wall was… an interesting stylistic choice. The woman who took my call was a bit confusing and talked me in circles, but we were able to function just fine.

    The property was easy to find, especially later into the evening.

    Stayed in March 2023

  • Reviewed: December 11, 2022

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to change rooms because the remote wasn't programed in the first room. In both rooms there were a couple of lights that didn't work. Coffee pot wasn't clean. Breakfast cereal was so stale it was non edible. Lobby constantly smelled of cigarettes and Marijuana because of friends of the front desk staff hanging out and watching TV. Very unprofessional!

    Stayed in November 2022

  • Reviewed: December 1, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    A parking lot just for Microtel with a sign claiming no responsibility for vehicles or contents. Poor breakfasts. No hair dryer, no refigerator.

    Good value, cheap. Many movie channels. Fairly quiet.

    Stayed in November 2022

  • Reviewed: November 29, 2022

    6.0
    It was fair
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The tv remote was broke. The light over the desk was flickering. The staff was not very friendly.

    The room was very clean.

    Stayed in November 2022

  • Reviewed: October 31, 2022

    5.0
    Not so great
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was out dated. Carpet is not in good shape. Stains on the ceiling. Bathtub needed a good cleaning.

    The staff was very friendly and the location was perfect for what we needed.

    Stayed in October 2022

  • Reviewed: October 18, 2022

    4.0
    I will not stay there again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights

    There has been no maintenance to that place in years. there is black spots of mold on the ceiling and walls. The paint is scraped from dark blue walls. There are bugs that get inside (bedbugs) It looks like a non chain hostel, far from the pictures in your web page. Definitely a great location but needs work.

    Location and cleanliness. The person that do the rooms is very nice and detail. The products are too strong for not having ventilation. The air extractor did not work, so every time she cleans the room stays with the odor for a long while.

    Stayed in October 2022

  • Reviewed: September 27, 2022

    4.0
    Front desk lady worked diligently to make it all work out thanks
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Booking error originall room wasn't clean second room had people in it third room worked out ok but had two tvs on the stand one worked one didn't

    Location was close to daughters school

    Stayed in August 2022

Showing 1 - 25

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