25 Edwin H. Land Boulevard, East Cambridge, Cambridge, MA 02141, United States
#7 of 20 hotels in Cambridge
Guests' ChoiceBased on 282 hotel reviews
8.4Cleanliness
9.0
Comfort
9.1
Location
8.8
Facilities
8.7
Staff
8.7
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 1 September 2024
Bastine
United Arab EmiratesVery supportive staff
Stayed in August 2024
Reviewed: 28 August 2024
Shang
United StatesAmenity fee
Everything but the extra $30 Amenity fee.
Stayed in August 2024
Reviewed: 8 August 2024
Lisa
United StatesThis was the first time in all the times we have stayed here that the hotel called us while we were out to tell us someone complained that the dogs were barking. I understand how that can be annoying but this is a pet friendly hotel dogs bark, there was another dog across the hall from us that would bark and get our dogs going as well it happens, we're not going to complain about it. The hotel was very nice about it.
We have stayed here several times in the past, love everything about this hotel, it's in a great location its clean and it's pet friendly which is perfect for us since we travel with our two small dogs.
Stayed in August 2024
Reviewed: 17 June 2024
Jane
United StatesRoom service. Phone did not work in the room Could not call for any customer service.
Cleanliness . Restaurant easy to access. Staff very welcoming
Stayed in June 2024
Reviewed: 15 May 2024
Sc
United StatesMaybe coffee machine in the room and in room meal service
Clean room, facilities, restaurant and location
Stayed in May 2024
Reviewed: 27 April 2024
Gardeazábal
United StatesNot many gluten and dairy free options while I was at the conference of future of mental health
The rooms were very nice
Stayed in April 2024
Reviewed: 24 April 2024
Cynthia
Puerto RicoNoise from other rooms. You could here the doors closing and movements from upstatirs.
Service.
Stayed in April 2024
Reviewed: 19 April 2024
Melanie
United KingdomPlease please please let us have coffee or tea in the room or at least have it available all day in the foyer. Never stayed in a USA hotel before without this facility.
Lovely rooms, we had a fabulous view. Staff were really helpful and friendly.
Stayed in April 2024
Reviewed: 25 January 2024
Platjafonda
United StatesGym could be bigger. There wasn’t enough floor space to work with weights when there was more than one guest who wanted to use the weights.
Pet friendly! This was our first hotel stay with our dog. The hotel was super pet-friendly and will become our go-to chain when we travel with our dog. Convenient that the hotel is attached to the shopping mall parking lot. I prefer this to valet, since I was in Boston to do a bunch of errands and needed the car multiple times throughout the stay. I liked that the gym was on the top floor (light) and 24 hour accessible.
Stayed in January 2024
Reviewed: 18 December 2023
Katelyn
United StatesLocation could be better.
Clean, well appointed room. My son loved the hot chocolate bar in the lobby!
Stayed in December 2023
Reviewed: 22 November 2023
Sydnie
United StatesEmployees were all a delight. Location was excellent and we were able to walk almost everywhere we wanted to go. We enjoyed the lawn games as well. The room was nice and clean as well as the lobby and lounge area.
Stayed in October 2023
Reviewed: 13 November 2023
Larissa
BrazilSince it's an IHG hotel, I expected some food, water or coffee amenities in the room, but there aren't any. There is no in-room dining after 11pm, so be aware that if you arrive late, you won't be able to order food from the restaurant or have it delivered to your room. There are also no bathroom amenities like cotton swabs or shower caps.
The room is spacious with very comfortable beds. The gym is nice, but the equipment is not the most modern. The hotel offers complimentary coffee in the reception area in the morning and wine in the afternoon.
Stayed in October 2023
Reviewed: 15 October 2023
Mary
United StatesNo tea or coffee in reception area.
The location.
Stayed in October 2023
Reviewed: 5 October 2023
Michelle
United StatesSome of the rooms are on a busy street. The restaurant is expensive.
The property is well kept and the decor is upscale. There is a mall tag can be accessed through the garage attached to the hotel.
Stayed in October 2023
Reviewed: 7 September 2023
Bakuradze
GeorgiaWater pressure
Everything else
Stayed in September 2023
Reviewed: 1 September 2023
Christina
United StatesProperty was in a convenient location near MIT and the science museum
The rooms were spacious and clean.
Stayed in August 2023
Reviewed: 15 August 2023
Shawn
United StatesA bit expensive. Was a walk to the T.
Bed was very comfortable. Staff was helpful and friendly.
Stayed in June 2023
Reviewed: 4 August 2023
Robert
United StatesRestaurant had limited selection for dinner and breakfast
Convenient to my meetings
Stayed in August 2023
Reviewed: 26 July 2023
Bernadette
United StatesThe hotel charged an additional $274.00 daily fee which fortunately our credit card company detected. It caused a temporary freeze on our credit card and phone calls and time on our part to resolve. The front desk staff dismissed the charges but our time and effort meant nothing to them. Inspect your bill carefully at this hotel!
Stayed in July 2023
Reviewed: 19 July 2023
Zhenya
United StatesThere was nothing to dislike
Everything is wonderful and staff is helpful and attentive! We've been coming for years!
Stayed in July 2023
Reviewed: 16 July 2023
Butler
SpainThe restaurant needs a bit of an upgrade
Lovely rooms, extremely friendly helpful staff. I don’t have a dog but love them and this hotel is dog friendly which I like . Hotel is attached to a shopping mall - great for a saunter
Stayed in July 2023
Reviewed: 12 July 2023
Erica
United StatesSelf parking should be free for hotel guests
Friendly staff, great location, fantastic customer service and excellent breakfast
Stayed in July 2023
Reviewed: 1 July 2023
Jerome
United StatesOverpriced breakfast.
Comfortable and clean.
Stayed in June 2023
Reviewed: 23 June 2023
Polly
United StatesGreat
Stayed in May 2023
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