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  5. Reviews of Kimpton Surfcomber Hotel, an IHG Hotel

Reviews of Kimpton Surfcomber Hotel, an IHG Hotel 4 stars

1717 Collins Avenue, Miami Beach, FL 33139, United States

#135 of 210 hotels in Miami Beach

Guests' Choice

Review score

Based on 451 hotel reviews

7.6

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    9.2

  • Facilities

    7.8

  • Staff

    8.4

  • Value for money

    7.1

  • Free WiFi

    7.6

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Showing 1 – 25

  • Reviewed: 29 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 7 nights
    • Submitted via mobile

    No noise isolation at all!! We heard everything outside and the neighboring rooms and the hallway. No mini fridge. Lights are very hard to operate.

    Stayed in August 2024

  • Reviewed: 29 August 2024

    8.0
    Nice clean hotel and friendly staff!
    • Leisure trip
    • Couple
    • Oceanfront Premium King Room with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The property was well maintained and clean. It is an older art deco building that has been renovated recently. We reserved a room with a terrace and on the website it appears to be a private terrace, however, we shared a terrace with two other rooms and it was divided by plants. Other than that, the property is acceptable.

    The location was great, the staff was very friendly and helpful! Caroline at the front desk was super helpful! I was celebrating my birthday and she sent a very nice amenity and note. The pool staff was excellent!

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    Dated bathtubs the painting is horrible and make the tub looks dirty

    Had a great time at the hotel , the pool guy Cuban jhon was very friendly and professional helped us everyday with a big smile.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    9.0
    Nice stay in the center of Miami South Beach!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    See above

    Nice hotel in the core of Miami South Beach Free rental bikes! Nice drinks (free) between 4-6 pm! Unfortunately, the pool was closed, though that was mentioned beforehand.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds and Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Front desk staff is unhelpful and unfriendly. Do not provide enough information.

    The property is at a good location. Good restaurant . Free wine served in the evenings The valet staff and the especially the porter Louis were so helpful in providing information of places to visit in the city .

    Stayed in August 2024

  • Reviewed: 21 July 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Premium Double Room with Two Double Beds and Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The AC sound is too loud, made me wake up so early, so had to turn it off all night

    Great location, bike rental available on hotel entrance, staff were nice

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    all of all, was very good room, good service, good stay.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights

    I didn't like the way they charge us for some amount of dollars from mini bar in the room, which we didn't use, but after emails comes and goes between me and the customer services, they solve it nicely.

    I liked the room, access to the beach, pool. they offer beach chairs and towels, but for umbrella, they charge for $25.

    Stayed in July 2024

  • Reviewed: 11 July 2024

    7.0
    overall a comfortable stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 2 nights

    some amenities not working may be because of renovations going around

    the location was good, nearby to all attractions

    Stayed in July 2024

  • Reviewed: 9 July 2024

    9.0
    We had a wonderful experience.
    • Leisure trip
    • Couple
    • Premium King Room with City View
    • Stayed 4 nights

    The fitness facility was under construction. We were allowed to use a neighboring hotel's facility but it was a downer.

    Our room was small but we consider it perfect for two people. The pool and beach service was fantastic. The facilities were amazing. Food was fantastic. Service was incredible.

    Stayed in July 2024

  • Reviewed: 8 July 2024

    7.0
    Great value for the stay
    • Leisure trip
    • Group
    • Premium Double Room with Two Double Beds and Garden View
    • Stayed 1 night
    • Submitted via mobile

    The pool DJ is done at 5pm (early), the pool closes at 8pm and the bar at 7pm.

    The staff was excellent, very clean, and centrally located.

    Stayed in July 2024

  • Reviewed: 17 June 2024

    9.0
    Absolutely memorable!
    • Leisure trip
    • People with friends
    • Premium Double Room with Two Double Beds and Garden View
    • Stayed 2 nights
    • Submitted via mobile

    My only dislike is the small bathrooms and I feel like the tub in the rooms can be updated.

    This property is my go to when I come to Miami the staff is great. The location is perfect. I have been to this property a few times already and every time we leave with the best memories!

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Overall, great
    • Leisure trip
    • Couple
    • Oceanfront Premium King Room with Terrace
    • Stayed 3 nights

    Little pricey for food and drink

    Friendly staff, beautifull loacation.

    Stayed in June 2024

  • Reviewed: 30 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    My friend booked in the same hotel and his room was ready hours before mine. They put me on a text list, but never received any notifications and just had to keep checking at the front desk. There was one staff member that kept bugging me and my guest and at one point demanding $75 dollars cause I had over two guests with me at the pool when I confirmed there were three allowed. We paid him $75 just to leave us alone cause it became harassing and annoying. Everyday this same staff member had something to say to me or my guess, but besides that everything else was great.

    The pool, the amenities, clean room and outdoor area. The staff was very pleasant, great location.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Will not stay again.
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds and Garden View
    • Stayed 7 nights
    • Submitted via mobile

    There were 3 of us travelling. Myself and my 2 sons. The bedroom arrangement was not good for 3 people and the bathroom was way too small.

    Location and access to beach.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are small and the beds are too soft.

    Location and pool was great!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    7.0
    Enjoyable as ever, and love the happy hour
    • Business trip
    • Group
    • King Room
    • Stayed 6 nights

    after being seated for breakfast sometimes the wait for service was long

    Stayed in April 2024

  • Reviewed: 1 April 2024

    8.0
    Enjoyed my stay but room let the stay down
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was substandard

    Location

    Stayed in March 2024

  • Reviewed: 26 March 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    The gym was soooo small! An hotel like that needs a better gym !

    Ambience , staff amazing , location !

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premium King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Great location, great staff. Very welcoming. 10 out of 10 for location and amenities offered.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    7.0
    We loved the welcoming atmosphere for us and our dog.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The room was tight, space wise.

    Location was great.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was small. Overpriced for what you get.

    Location

    Stayed in January 2024

  • Reviewed: 5 February 2024

    7.0
    Great location, maybe a bit overpriced for the quality
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Room smelled too much like strong cleaning products. Pool facilities requires an update and fix the pool heating.

    Social hour was good. Excellent location. Friendly staff

    Stayed in January 2024

  • Reviewed: 24 January 2024

    9.0
    Love the pool and the beach!
    • Leisure trip
    • Family with young children
    • Premium Double Room with Two Double Beds and Garden View
    • Stayed 3 nights

    Construction next door was loud (not Kimpton's fault). Food/bev service on the beach was slow.

    Love the yoga classes!

    Stayed in December 2023

  • Reviewed: 6 December 2023

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Oceanfront Premium King Room with Terrace
    • Stayed 5 nights

    according to the reservation, breakfast was included in the price, but this was not true. We were given a coupon of $20 per day per head and had to pay the tax and high service charge every day.

    the location, terrace, pool and beach were impeccable and the food was delicious.

    Stayed in November 2023

Showing 1 – 25

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