Bad location, the entire place stunk of cigarettes, loud neighbors, missing toilet paper roll holder..

Big room for the price, the AC worked

Stayed in September 2024

The room is under construction. No finishing. Poor quality.

The front desk was nice.

Stayed in July 2024

Coffee available either in room or lobby. It needs to be cleaner if they are charging regular hotel prices..

There was no breakfast or coffee and the office was locked in the morning. I had to leave by 7:45 and had no access to coffee. The downstairs smells like dog pee and it just needs some TLC. The staff was very friendly. It was just a lot of money to sleep a few hours without coffee in the morning. There was not a trash receptacle in my room either.

Stayed in June 2024

It was a third floor room for two older ladies with no one to help get luggage up there. Then the bed was like sleeping in rocks. Very hard and lumpy.

It was clean

Stayed in June 2024

The air conditioner ran, but the fan didn't blow except on medium and barely at that. There is a 2-burner stove top, but no pans or pots to cook with. Like, who travels with pots and pans? The front office is kinda odd, resembling something I would expect to see in Alice in Wonderland. There was a fetid odor outside, in the parking lot.

The room was quite spacious and I liked the layout.

Stayed in June 2024

My room was musty and had a weird smell. There was a big air machine in there that was on when I arrived. Seemingly to dry a wet problem from the previous tenant. The bed was too soft, like sagging soft. The other tenants on my floor were up all night slamming doors and had a barking puppy. Terrible sleep. It’s unfathomable to me that they charge $150 a night for this place.

The location and the staff were terrific. AC worked.

Stayed in May 2024

The outlets didn’t really work , microwave didn’t heat up the food right . Besides that someone knocked I called the office and they didn’t pick up but after that no one else knocked .

It was a comfy place .

Stayed in April 2024

Looks like the slums

Nothing

Stayed in March 2024

Everything, from price to facilities

At a price of a 4 star facility, this motel is as dingy and as basic as it gets. The stench of smoke extends heavily to the second floor, which is supposed to be the "non smoking" The interior is in bad repair (although according to staff it is undergoing renovation). The lock on the door opens with difficulty and the card has to be reset every couple entries, which makes it more difficult considering the staff isn't always at the reception and you have to call and wait for them to show up. The "full kitchen" is anything but. You won't even find a basic coffee maker, not to mention any coffee/tea/drinks/cold bar/utensils/cups. I mean literally anything. Not even water bottles are to be found. Bar soap, but no shampoo or body wash (a packet of conditioner was kindly thrown in). No garbage bin other than the tiny one in the bathroom. In my 4 days of stay, the cleaning was attempted once on a second day and again on the day of my checkout. I waived the 2nd day cleanup and they didn't bother checking the next day, so i stayed with the same (somewhat clean) sheets. The staff however was very friendly and kind, no complains there.

Stayed in September 2024

Basic items Missing from the room. Two plastic cups; no silverware, plates, or glasses in the kitchen. Missing was a Chair to watch the TV or for reading. No phone or method to communicate with the office. No rack for placing a suitcase or luggage. Was told that other furniture was on order, but makes me wonder if that is their standard line to all the customers.

Location, the quiet (except for dog two doors down doing a lot of barking). Also liked the wonderful bed and pillows. Evening checking lady (forgot her name) was helpful. Tried to find some cups for the lack in the room.

Stayed in September 2024

no glasses or note pad and pen

tv

Stayed in September 2024

Loud guests

Comfortable bed and big bathtub. Abby at front desk was very personable and friendly.

Stayed in September 2024

The hotel is absolutely false advertised. It is run down and the room I booked looked nothing like in any of the pictures online. The room was absolutely disgusting and I took pictures to proof it. There was a prostitute working out of the parking lot and taking men into the hotel on the same floor that me and my kids stayed. Never again I'll stay at this hotel. Not acceptable!!!

The only thing that I liked was the young lady at the front desk. She was very nice and very friendly. I feel sorry for her that she has to take all the complaints from people.

Stayed in September 2024

I didn’t check in cause at the web page it said permanent closed, I called twice and no one answer the phone , and they still charged me for the night very bad service.

N/A

Stayed in September 2024

This place was disgusting. Total slum. The room was so dirty, stained, and foul that I cried, then turned around, went and gave back the room key and walked out. No refund was given so I paid for a room I never stayed in. went down to the Springhill Suites for the night instead. That guy felt so bad for me he upgraded my room for free and discounted the regular rate by $30.

Nothing

Stayed in August 2024

it was moldy, dirty, smelly, and overall just sticky and disgusting!!

absolutely nothing

Stayed in August 2024

The room was filthy. There was trash and dirt left in the room along the walls. Someone took the AC louvers out and just left them in the window. The night stand had something spilled on it that could have been cleaned off. There were stains on the walls. When we asked for a refund they said we had to contact booking. When we contacted booking they said they would not refund our money because of the no cancellation policy. Even after providing photos of the filthiness of the room they still denied the refund because of the policy.

Nothing

Stayed in July 2024

Bad aera un friendly staff hotel closest midnight to Cheak in

Nothing

Stayed in July 2024

There was no towels, the room wasn't clean, or the bed sheets were duty.

The location

Stayed in July 2024

It had a musty smell and room was noticeably dusty in corners, etc.

Large room with kitchenette.

Stayed in July 2024

Worst hotel I have ever been to! Hotel looks nothing like the pictures. There are stains all over the carpets, walls, and bedding, mold above the shower, terrible smell on the entire building. Barely any furniture in the room and everything is old, dirty, and barely functions. I only lasted an hour before packing up and finding a new hotel.

Stayed in July 2024

Sketchy area. Nothing like the pictures show

Stayed in June 2024

The facilities were horrible. I initially turned down the room after seeing it but was informed that I would have to contact booking.com who would then have to attempt to get in contact with the manager whom wouldn’t be onsite until Monday. This is after my payment and deposit has already been processed. The Bed sheets were dirty with stains on the sheets of both beds.. the front desk associate changed the sheets but there was also a crazy smell, I promise if we had known the area and hadn’t been driving for 12 plus hours we would’ve left. A guy lingering around front desk after the associate left tried stealing my door dash by pretending he was me, luckily I came downstairs in time. He apologized. Plenty of hang abouters around the area if you are looking to make friends

The front desk staff was kind

Stayed in June 2024

Toilet bowl was very loose on one side

Location

Stayed in June 2024