2525 Kaanapali Parkway, Lahaina, HI 96761, United States
#25 of 50 hotels in Lahaina
Guests' ChoiceBased on 113 hotel reviews
8.2Cleanliness
8.8
Comfort
9.1
Location
9.5
Facilities
8.2
Staff
9.0
Value for money
7.8
Free WiFi
8.2
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End of dialog contentReviewed: 15 September 2024
Jordan
AustraliaCannot beat the location. Short walk to black rock beach, short walk to Whalers Village. Great staff, easy parking. Positioned in the middle of the Kaanapali Coast, short drive to Nāpili and other great beaches.
Stayed in September 2024
Reviewed: 14 September 2024
William
United StatesGood experience all around
Stayed in September 2024
Reviewed: 3 September 2024
Kay
United Stateslost power at night
the beach is one of my favorites
Stayed in August 2024
Reviewed: 25 August 2024
Karen
AustraliaI drink black tea and there was no black tea available for several days due to a delivery problem, I had to go to Safeway and buy my own which I thought was a bit rough considering the amount of money paid to stay there. My booking included breakfast which we needed to have them look into as initially we were told it wasn’t included. At checkout we were charged TAX on the breakfast which was an unexpected charge. Bookings.com advertised breakfast as included with no mention of taxes to be paid on that so perhaps this needs to be looked at.
Location was excellent, short walk to decent sized shopping complex with lots of food options. Breakfast had lots of options and was well worth getting. In room TV had casting option which was great as well.
Stayed in August 2024
Reviewed: 22 August 2024
Tim
United KingdomBreakfast was overpriced for what you got.
Great room, great location, very simple pool area, but enjoyable and a lovely bar / restaurant on the grounds.
Stayed in July 2024
Reviewed: 13 August 2024
Madonna
AustraliaNothing
Close to Whalers Village, right on the beach.
Stayed in July 2024
Reviewed: 12 August 2024
Laura
United StatesThe only thing I could say is that you have to rent everything. They have so many beach chairs in the grass on the property, but charge 25 bucks a day for them on the beach per chair.
Wonderful location. Very close to shops and grocery stores. The beach is beautiful and has plenty of room for all. Saw turtles right off the beach! The staff was so friendly and welcoming!
Stayed in August 2024
Reviewed: 13 July 2024
Sharon
United KingdomThe location and setting. Also the authenticity of the Hawaiian culture.
Stayed in July 2024
Reviewed: 23 June 2024
Jade
United KingdomSome parts of the hotel felt quite dated I.e. the pool and reception area.
Close to the beach, but still quiet. We stayed in a premium (renovated) room with a beach view, which was beautiful and had a stunning view.
Stayed in May 2024
Reviewed: 13 May 2024
Gabrielle
United StatesBreakfast buffet was $30 per person but not at all what we expected for a continental breakfast. The rest of the breakfast days we went to a near by cafe for cheaper and was delicious.
Liked the close proximity to the beach. Room was clean. Beds were comfortable. Staff was pleasant.
Stayed in May 2024
Reviewed: 31 March 2024
Jill
United StatesNot enough open hrs for snack bar
Gardens Location Helpful pleasant staff
Stayed in March 2024
Reviewed: 18 March 2024
Mark
United StatesNo micro waves in the room, fridge was very small
The house keeping staff were excellent - very accommodating, very pleasant, and went above and beyond to make us comfortable
Stayed in March 2024
Reviewed: 8 March 2024
Lori
United StatesWas a nice room with a nice partial ocean view.
Stayed in March 2024
Reviewed: 14 February 2024
Larry
United States$30 breakfast buffet was so lame, it was embarrassing. You paid and tipped prior to being seated, just to find out, even the coffee was self serve. No omelet bar or anything catering to your personal wants. Since everything was self serve, what am I tipping for.
Excellent location and super friendly staff. We were upgraded to the remodeled rooms, free of charge. Very nice surprise.
Stayed in January 2024
Reviewed: 11 February 2024
Larry
United StatesWould love a heated pool. Too cold to swim in.
Loved the location and beautiful lawn areas. Always had enough lounges.
Stayed in January 2024
Reviewed: 14 January 2024
George
United Statesfacility a little old. many people living there from Lihaina fire
nice balcony on top floor with view of the beach
Stayed in December 2023
Reviewed: 21 November 2023
Bonnie
United StatesPricing for breakfast at restaurant downstairs
Enjoyed the activities provided by cultural center.
Stayed in November 2023
Reviewed: 24 October 2023
Robyn
United StatesThe pool is very small. The hotel seems old, but the room was nice enough. Seems very expensive for how old it feels.
Great location, very nice staff, nice view.
Stayed in October 2023
Reviewed: 31 August 2023
Jeremy
CanadaLittle outdated but resort was nice.
Little outdated but resort was nice.
Stayed in August 2023
Reviewed: 12 July 2023
John
JapanIt was wonderful, but too pricey in the end.
Great children’s program with booklet of activities and amazingly kind staff leading lei-making and other cultural activities. Really terrific. The restaurant overlooking the beach was delicious and beautiful. We enjoyed the music and hula dancing very much.
Stayed in June 2023
Reviewed: 4 July 2023
Kirsty
United KingdomThe property feels out dated, but this could be our preference. Also renting a sun lounger on the beach seems a bit over the top.
The hotel was in a great location for what we wanted. The staff were friendly and gave us some champagne as we were celebrating getting married.
Stayed in June 2023
Reviewed: 27 June 2023
Jodie
New ZealandLocation was great to beach, restaurants and whalers village
Stayed in June 2023
Reviewed: 18 May 2023
Brandi
United StatesPrices for extra services were in higher side. Room cleaning times were very inconsistent. need microwave in room to reheat leftovers.
Beach access was right there. Incredible views. Very nice valet and front desk staff.
Stayed in May 2023
Reviewed: 12 May 2023
Michael
United Statespool and HuiHui
Stayed in April 2023
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